I have a problem with one of product…
I have a problem with one of product and they send me another one in short time
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I have a problem with one of product and they send me another one in short time
The products are of high quality, and the shipping has been very fast and correct
Feet hurt since day one and neither solution nor refund given despite messages sent.
I reciept a product that didn't fit my feet.
I got an injury in my ankle due to the product.
Even if it was nowhere explained, the product was designed for supinator feet.

Reply from Biontechworld
They send the item very quickly.
They seem a good product, but, at last, didn't solve my heel problem
After two years buying templates with very good results. This year I bought new ones (they were supposed to be better) following your recommendations for tracking with bad results.

Reply from Biontechworld

Reply from Biontechworld
Quick delivery, good quality, helped with my Achilles tendon pain. Improve the heating and fitting instructions

Reply from Biontechworld
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