I would give a 5 star rating, but my product was held up in customs for over a week before it was released. I know it's not Bioniq's fault, but something you should take into consideration when purch... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The granules are easy to take. I find interesting having personalised supplements tailored to my needs. I have started using bioniq GO but I would like to then change to bionic PRO for a better knowle... See more
Company replied
I received my first package 2 weeks ago, ripped open, taped up, and missing the custom bottle and a month of vitamin granules. I emailed the company and Polina returned my email within 24 hrs. S... See more
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Customer Service is Awesome. The best I have ever experienced with any company. Their response is lightening fast , transparent , informative . My 2 questions were answered promptly . Bioniq supple... See more
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Company details
Written by the company
From personalization to precision – supplements that work. Science-backed supplements designed for maximum absorption and convenience. Discover high-quality formulas that fit seamlessly into your routine, so you effortlessly get the nutrients you need. Launched in 2019, Bioniq is an international health tech company recognized as an industry leader in personalized supplements. After conducting years of testing, Bioniq has developed its award-winning products based on one of the largest and most genetically diverse biochemical databases in the world. Bioniq is also the chosen partner of leading medical institutions, athletic organizations, and athletes across the globe. Our mission is to make health more accessible and actionable.
Bioniq
Written by the company
- Bioniq- Personalized Supplements
- Bioniq offers the world’s most personalized supplements, so you get precisely the nutrients YOU need, without guessing. Bioniq replaces your other supplements - your 100% tailor-made formula provides maximum absorption with our prebiotic granules, which get nutrients past the stomach, for absorption in your intestines. Bioniq offers two personalized supplement options: Bioniq GO and Bioniq PRO: Bioniq GO utilizes AI-driven assessments to create a custom formula based on various factors like lifestyle and health goals. Your Bioniq GO formula includes up to 53 components to support wellness. Bioniq PRO takes personalization further with a 50-parameter blood test to identify your current, specific deficiencies. Your Bioniq PRO formula can contain up to 120 components for optimal supplementation. Both options allow your formula to evolve over time, with your changing needs. And both come with nutritionist support via the Bioniq app.
Bioniq.com
Money-back guarantee
We guarantee your money back if all your results are already optimal.
Contact info
United Kingdom
- bioniq.com
4.3
Excellent
807 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The subscription is basically a one-way…
The subscription is basically a one-way street. It’s impossible to cancel it using the link they provide. The “cancel” button is always inactive and doesn’t lead anywhere when you click it.
Since I couldn’t cancel through their system, I blocked my credit card to stop further charges. After several failed payment attempts, I received an email from Bioniq clearly stating that my subscription had been cancelled and that I was no longer enrolled.
Later, after I unblocked my card, they charged me again for a “new” subscription. I contacted them, shared their own email confirming the cancellation, and explained that my subscription had already been cancelled. Despite this, they kept insisting that I use the same non-working link to cancel a subscription that, according to them, was already cancelled.
Now they’ve started threatening me with extra charges if I don’t pay.
I’m writing this as a warning. Once you subscribe, you may face the same situation. Be aware.
1 November 2025
Unprompted review
Reply from Bioniq
Hello,
Thank you for taking the time to share this. We’re really sorry for the frustration this situation has caused.
This isn’t the experience we want for our members, and we understand how stressful this must feel. Our customer service team is ready to look into your situation carefully and work towards a fair resolution. If you can reach out to us directly: https://help.bioniq.com/kb-tickets/new we’ll review your account and support you through next steps.
We appreciate you raising this and giving us the opportunity to address it.
Kind regards,
The Bioniq Team
I like their product and use it daily!
I Like that my vitamin is formulated for me personally so i know I getting exactly what my body needs for someone my age
12 January 2026
Unprompted review
Reply from Bioniq
Hi Peter,
Wow, thank you so much for taking the time to share your positive feedback, it really means the world to us.
We are thrilled to hear that you are enjoying your personalized formula and we look forward to seeing how you continue to get on with Bioniq!
Best regards,
The Bioniq Team
Reply from Bioniq
Thank you so much for your positive feedback, Robert!
I am loving it and can feel a real…
I am loving it and can feel a real impact on my day to day life.
12 January 2026
Unprompted review
Reply from Bioniq
Yay! That is what we love to hear, Christopher :)
Thank you so much for taking the time to share your positive feedback and we very much look forward to continuing to see how you get on with your personalized formula.
Best regards,
The Bioniq Team
Love the whole process!!!
12 January 2026
Unprompted review
Reply from Bioniq
Thank you SO much for your positive feedback, Peter!
Reply from Bioniq
We are very happy to hear that, Donald!
Thank you so much for your positive feedback, it means the world to us :)
Love this product ❤️
10 January 2026
Unprompted review
Reply from Bioniq
Thank you so much for taking the time to share your positive feedback, Tammy!
HIGHLY RECOMMEND!!!
I am just so impressed! I felt heard and supported 1000%. Thank you for being such a great company, Bioniq. And the customer service is top notch!
9 January 2026
Unprompted review
Reply from Bioniq
Hi Sonia,
Thank you so much for this, it really means a lot to us!
Feeling heard and supported is exactly what we strive for, so we’re incredibly glad that came through in your experience, and a huge thank you for your kind words about our customer service, the team will really appreciate hearing this.
We’re grateful to have you with us and to support you on your health journey.
Best regards,
The Bioniq Team
I hav noticed a huge difference in my…
I hav noticed a huge difference in my energy levels and feeling more like myself again!
9 January 2026
Unprompted review
Reply from Bioniq
Hi Tracy,
Thank you so much for sharing this with us. We’re really glad to hear you’re feeling a noticeable difference and more like yourself again. That steady return of energy is often one of the first signs the body is getting the right support!
We truly appreciate you taking the time to let us know.
Best regards,
Your Bioniq Team
BIONIQ has completely changed how I…
BIONIQ has completely changed how I approach my health and fitness.
For years, I tried to “optimize” with generic supplements—guessing dosages, stacking products, and hoping my body would respond. BIONIQ was the first time supplementation felt personal, precise, and data-driven.
The blood analysis and individualized formulation showed me exactly what my body needed—not what’s trending or mass-marketed. Within weeks, I noticed:
• More consistent energy throughout the day (no crashes)
• Faster recovery from workouts
• Improved focus and mental clarity
• Better digestion and overall balance
What stood out most is the quality and simplicity. Instead of juggling multiple bottles, everything is consolidated into one personalized daily formula, designed specifically for my biomarkers and lifestyle.
BIONIQ feels less like “taking supplements” and more like running a personalized performance system for my body. It’s given me confidence that I’m fueling myself correctly—whether I’m training, working long days, traveling, or pushing performance goals.
If you care about longevity, performance, and truly understanding your body, this is a game-changer.
8 January 2026
Unprompted review
Reply from Bioniq
Hi Grayson,
Thank you so much for sharing this. It really means a lot to us!
What you describe is exactly why Bioniq exists. Moving away from guessing and stacking supplements, and instead supporting the body based on real data, biomarkers, and lifestyle.
We love that you highlighted the consistency in energy, recovery, focus, and digestion. Those steady, day to day shifts are often the clearest sign that the body is getting what it needs :)
We’re truly grateful to be part of your journey and to support your performance, longevity, and everyday wellbeing. Thank you again for taking the time to share your experience!
Best regards,
The Bioniq Team
I enjoyed the personalized quiz
I enjoyed the personalized quiz. I felt it provided results tailored to my needs. They delivered my shipment promptly, and even though I've only been taking the supplements for just over a week, I have already noticed a change. Even though it's just a slight uptick in energy and sleep, it's enough to get me excited about the next few months. I enjoy the method of taking these far more than shoving a handful of vitamins every day; it's really convenient. My only question/complaint is why the omegas aren't included in the formula and can only be obtained separately. Other than that, I am happy with the purchase and will continue to use it for the foreseeable future.
3 January 2026
Unprompted review
Reply from Bioniq
Hi Matthew,
Thank you so much for sharing your experience, we’re really glad to hear you’re already noticing positive changes in your energy and sleep, even this early on. That’s great to hear 😊
Regarding Omega 3: it is not included in the main formula because Omega-3 comes in a liquid format for optimal absorption, and it can’t be combined with the granules. Offering them separately ensures you get the full benefit without compromising the effectiveness of either the Omegas or the other nutrients.
Thanks again for your thoughtful review, and we’re happy to have you with us for the journey ahead.
Best regards,
The Bioniq Team
Reply from Bioniq
Thank you so much for your positive feedback, Tony!
Cheers to your continued personalized health journey :)
To the point in understanding issues…
To the point in understanding issues that occur as we go along.
Sincere amd helpful.
Prompt response most of the time.
2 January 2026
Unprompted review
Reply from Bioniq
Hi Marie,
Thank you for taking the time to share your feedback! We’re glad to hear that our team has been helpful and responsive, and that we could assist you along the way. 😊
We really appreciate your kind words and will continue working to make our support as clear and prompt as possible.
Best regards,
The Bioniq Team
Swift and courteous response.
2 January 2026
Unprompted review
Reply from Bioniq
Thank you so much for your positive feedback Jeff, means the world to us!
DON’T BUY THIS STUFF
DON’T BUY THIS STUFF! Worst experience ever with customer service. After being told that I was getting a deal on a one month supply I thought that I was just paying for the one month only to find out that I’m sent a three month supply and I am being charged the next two months in a row twice the amount that I initially paid I immediately tried to send the product back unopened and received an email response two weeks later, telling me that the time had expired for me to get a refund and that there was nothing that they could do to remedy the situation. Basically I got scammed into spending almost $300 on bullshit.
1 October 2025
Unprompted review
Reply from Bioniq
Hi Danielle,
We’re sorry to hear how frustrating this experience has been, and we understand why it felt upsetting.
We’d like to clarify the subscription structure, as there seems to be some confusion. Bioniq subscriptions are set up as a 90-day supply shipped upfront, with the total cost split into three monthly payments. These payments are part of the same 90-day order and are not additional or unexpected charges. This structure is explained during checkout and in the subscription terms.
If anything is still unclear, or if we can help further by reviewing your account or order details, please reach out to us via our Help Center and our team will be happy to assist you directly: https://help.bioniq.com/kb-tickets/new
We appreciate you sharing your experience and will continue working to improve how clearly we communicate this going forward.
Best regards,
The Bioniq Team
Customer Service is Awesome
Customer Service is Awesome. The best I have ever experienced with any company. Their response is lightening fast , transparent , informative . My 2 questions were answered promptly . Bioniq supplements are the best I have ever taken. I actually feel them working. They are easy to take . No more endless bottles of this that and the other, trying to remember when and how much to take and the nausea that usually follows. I’m so glad I found this company and my body is, too
31 December 2025
Unprompted review
Reply from Bioniq
Hi Linda,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the supplements and that they’re making a noticeable difference, especially without the hassle of multiple bottles. 🥰
We’re also glad our team could provide the support you needed quickly and clearly. Your feedback means a lot and motivates us to keep making the experience as seamless as possible.
We’re excited to be part of your health journey!
Best regards,
The Bioniq Team
Easy to use
I love the form of the supplement. It is easy to swallow and very convenient. So much better than mixing a powder in water as I was doing with my former supplements.
30 December 2025
Unprompted review
Reply from Bioniq
Hi Pamela,
Thank you for your feedback! We’re so glad to hear you find the supplement convenient and easy to take, that’s exactly what we aim for. 😊
We love making healthy habits simple, and it’s great to hear Bioniq is working for you!
Best regards,
The Bioniq Team
I have just started my personalized…
I have just started my personalized vitamins about a week ago. I can already tell I’m getting benefits from them. I already have had an increase in energy. I cannot wait until they fully kick in. They are not cheap but worth it!
29 December 2025
Unprompted review
Reply from Bioniq
Hi Alison, thank you so much for sharing this!
We’re thrilled to hear you’re already noticing an increase in energy after just a week, that’s a great early sign. As your micronutrient levels continue to build over the coming weeks, many people notice even more consistent benefits. We know personalized supplements are an investment, so it means a lot to hear you feel they’re worth it. Thanks again for trusting us with your health, and we’re excited for you to keep feeling the difference ✨
Best regards,
The Bioniq Team
Reply from Bioniq
Hi Judy,
Thank you so much for your positive feedback!
Cheers to your continued and personalized health journey with Bioniq :)
Best regards,
The Bioniq Team
Moving was going to be a pain…
So I had paused my delivery due to moving. I tried to restart it after moving, and I missed something, it looked like I was just going to keep getting charged and no product, I emailed Bioniq about it. I got a response within 24 hrs and it was a simple fix, they restarted my delivery to my new address and I got a shipping tracking number within another 48 hours. Very happy with the customer service and the product!
21 December 2025
Unprompted review
Reply from Bioniq
Hi Nicholas,
Thank you so much for your positive feedback! Moving can be stressful, so we’re really glad we could make restarting your delivery easy and smooth. It’s great to hear our team could quickly sort everything out and get your order back on track with a new shipping confirmation so fast.
We’re so happy you’re enjoying both the product and the support, thank you for trusting us! Cheers to your continued journey.
Best regards,
The Bioniq Team
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