I would give a 5 star rating, but my product was held up in customs for over a week before it was released. I know it's not Bioniq's fault, but something you should take into consideration when purch... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The granules are easy to take. I find interesting having personalised supplements tailored to my needs. I have started using bioniq GO but I would like to then change to bionic PRO for a better knowle... See more
Company replied
I received my first package 2 weeks ago, ripped open, taped up, and missing the custom bottle and a month of vitamin granules. I emailed the company and Polina returned my email within 24 hrs. S... See more
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Customer Service is Awesome. The best I have ever experienced with any company. Their response is lightening fast , transparent , informative . My 2 questions were answered promptly . Bioniq supple... See more
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Company details
Written by the company
From personalization to precision – supplements that work. Science-backed supplements designed for maximum absorption and convenience. Discover high-quality formulas that fit seamlessly into your routine, so you effortlessly get the nutrients you need. Launched in 2019, Bioniq is an international health tech company recognized as an industry leader in personalized supplements. After conducting years of testing, Bioniq has developed its award-winning products based on one of the largest and most genetically diverse biochemical databases in the world. Bioniq is also the chosen partner of leading medical institutions, athletic organizations, and athletes across the globe. Our mission is to make health more accessible and actionable.
Bioniq
Written by the company
- Bioniq- Personalized Supplements
- Bioniq offers the world’s most personalized supplements, so you get precisely the nutrients YOU need, without guessing. Bioniq replaces your other supplements - your 100% tailor-made formula provides maximum absorption with our prebiotic granules, which get nutrients past the stomach, for absorption in your intestines. Bioniq offers two personalized supplement options: Bioniq GO and Bioniq PRO: Bioniq GO utilizes AI-driven assessments to create a custom formula based on various factors like lifestyle and health goals. Your Bioniq GO formula includes up to 53 components to support wellness. Bioniq PRO takes personalization further with a 50-parameter blood test to identify your current, specific deficiencies. Your Bioniq PRO formula can contain up to 120 components for optimal supplementation. Both options allow your formula to evolve over time, with your changing needs. And both come with nutritionist support via the Bioniq app.
Bioniq.com
Money-back guarantee
We guarantee your money back if all your results are already optimal.
Contact info
United Kingdom
- bioniq.com
4.3
Excellent
807 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I want to give a shout out for Sara
I want to give a shout out for Sara! Im positive you don't need me to tell you what an assest she is! Her customer service skills and knowledge are on another level. As the owner of a business i just wish and pray my employees provide half the quality of she delivers. Ive emailed in several times and she always responds quickly, respectfully and professionally. She deserves a raise!!! She deserves some recognition! What she truly deserves is a paid day off as a thank you for your exemplary dedication and service!!! Don't let that one get away. She needs to remain a pillar in your foundation.
Its asking me to pick a date. Thats unfair. There are too many to choose from.
28 October 2025
Unprompted review
Reply from Bioniq
Hi Bob,
Thank you so much for your kind words!
We’re thrilled to hear that Sarah has made such a positive impression — we couldn’t agree more that she’s an incredible part of our team.
We’ll make sure your message reaches her and the wider team. Your feedback truly means a lot to us!
Cheers to your continued personalized health journey!
Best regards,
The Bioniq Team
More energy and pretreat to take
More energy and pretreat to take! Definitely feel so much better!
31 October 2025
Unprompted review
Reply from Bioniq
Hi Christal,
Thank you for sharing this! We’re thrilled to hear you’re feeling more energetic and enjoying your Bioniq formula, that’s exactly what we love to see! 🌿
Best regards,
The Bioniq Team
A new way for vitamins and minerals for your body
So far, I'm only going on a week of use. But I feel that my eyes have gotten sharper. My sleep seems to be leveling out. My digestion seems to be working better. Little by little I am feeling the effects as promised. Looking forward to the full results.
31 October 2025
Unprompted review
Reply from Bioniq
Hi Johnny,
Thank you so much for sharing your experience!
It’s great to hear you’re already noticing positive changes in just the first week.. improved sleep, digestion, and focus are all wonderful signs that your body is responding well.
We can’t wait for you to experience the full results over the next few months!
Best regards,
The Bioniq Team
I am a believer in reading reviews and…
I am a believer in reading reviews and giving things a try, especially supplements!
I did this when I ordered Bioniq. I had no idea that due to customs it would take almost two months before I received my order. I was also unaware that i would not just be trying out Bioniq but would be forced to purchase 3 months worth of supplements regardless if they worked or not… and not, they did.
I am a firm believer that if the product is good you don’t need predatory practices and people will willingly commit. I now have no over $200 worth of supplements that I cannot use because the amount of B6 is toxic for me.
Customer service did not care that I waited over 6 weeks to receive my order. There was zero flexibility except to pause my order… I want anyone ordering to be clear on what they are signing up for and not be blindsided!
3 October 2025
Unprompted review
Reply from Bioniq
Hi Chris,
Thank you for taking the time to share your experience, we’re truly sorry to hear this has been frustrating.
We completely understand how disappointing delays and unexpected charges can feel. International orders can sometimes be held longer in customs, which is unfortunately beyond our control, but we always aim to make this process as smooth as possible.
Regarding your subscription, all orders are clearly outlined during checkout and in the confirmation email, but we’re sorry if this wasn’t clear at the time. Our team would be happy to review your case again to find the best possible solution — please reach out to pro@bioniq.com so we can look into it for you.
Thank you for your feedback; it helps us improve both our communication and customer experience.
Warm regards,
The Bioniq Team
I was curious about the interactions of…
I was curious about the interactions of Ozempic with nutrient absorption. I will switch to the blood work driven formula of Bioniq near the end of my 3 months of Core.
26 October 2025
Unprompted review
Reply from Bioniq
Hi John,
Thank you for sharing your experience and for choosing Bioniq!
Switching to Bioniq PRO is a great next step to ensure your nutrients are tailored to your bloodwork. Our team will be happy to support you through that transition when the time comes!
Cheers to your continued personalized healthy journey!
Best regards,
The Bioniq Team
It's been about a week since I've took…
It's been about a week since I've took it, I'm feeling more myself Everyday. Before I felt like I was sluggish and waking up with only half the energy I used to have.
Like getting in a car with only half a tank of gas and trying to do everything I need to do,as if I had a full tank of gas.
I'm sure the longer I take it the better I will be overtime. Especially at this rate.
21 October 2025
Unprompted review
Reply from Bioniq
Hi Cori,
That’s amazing to hear, we’re so happy you’re already feeling more like yourself again! It sounds like your body is really responding well. You’re absolutely right, the benefits tend to build over time as your nutrient levels continue to balance out, so it’s great that you’re noticing this progress already.
Keep it up, we can’t wait to see how you feel over the next few weeks!
Best regards,
The Bioniq Team
Ease of cutting time and money in your vitamin cabinet
Been taking all sorts of vitamins for years. Nothing worse than having to load up my weekly reminder when traveling. No more thanks to Bioniq. So much easier and in the end cheaper. Keep mine by the coffee pot and take my dosage with a cup of coffee every morning to get the day going. So much easier. Thank You
29 October 2025
Unprompted review
Reply from Bioniq
Hi Mike,
That’s so great to hear, we love that Bioniq has made things simpler for you!
Having everything in one personalized formula really does make a difference (and saves so much time too). Keeping it by your coffee pot is such a great routine... consistency is key, and it sounds like you’ve nailed it.
Thanks for sharing your experience and cheers to your continued health journey!
Best wishes,
The Bioniq Team
I was taking a ton of vitamins
I was taking a ton of vitamins for different reasons every day. It was sometimes tiresome to pull them all out on the kitchen counter, only to know that most would be destroyed in my stomach. When I saw the first Bioniq ad, I knew I wanted to try it. So far, so good. My only issue is figuring out how to take them. It's simple to dump them in my mouth and wash them down with water or another cool drink. The granules are so small that they are all over the inside of my mouth and between my teeth. I was using coffee as a final wash until I asked AI how long I should wait before having a warm drink, like coffee. It said I should wait at least an hour. In the meantime, I will have to do a final rinse with water or orange juice. It occurred to me that if there were a way to keep the granules together, it would be great. It's only been about a week, and I will give it the 6 months to see how it goes. I have a little sensitivity in my stomach, but not enough to cause any problem, and it passes pretty quickly. I stopped taking my old supplements to give Bioniq a chance to prove itself, but I haven't noticed any negative effects of not taking them.
27 October 2025
Unprompted review
Reply from Bioniq
Hi Leonard,
Thank you so much for your thoughtful feedback, we really appreciate it! It’s great to hear you’ve simplified your routine and are already feeling positive after switching to Bioniq!
It’s completely normal to have a little stomach sensitivity in the beginning, and it usually settles as your body adjusts. We’re so glad you’re giving Bioniq time to work and experience the full benefits!
For the best experience, we recommend swallowing your granules with plenty of water or indeed a juice. Just try to avoid hot drinks or foods, as heat can affect the nutrients. Staying well hydrated also helps with absorption and comfort.
We look forward to seeing how you get on and cheers to your continued personalized health journey!
Best regards,
The Bioniq Team
Signed up for Pro and had to cancel…
Signed up for Pro and had to cancel before anything was done. The onboarding is awful. WhatsApp.. Questionnaire.. Blood tests only available at Randox centres.. for a service that charges £348 for the first month (testing + supplements) and £199 monthly; this is not the way to onboard.
27 October 2025
Unprompted review
Reply from Bioniq
Hi Dillon,
Thank you for your feedback, we’re really sorry to hear that your onboarding experience didn’t meet expectations.
We understand the process can feel complex at first, but each step is designed to ensure the highest accuracy and personalisation of your supplement formula.
We truly appreciate your input and will pass it along to our team as we continue improving our onboarding journey. If you’d like to give it another try, our support team would be happy to help make the process smoother for you.
Best regards,
The Bioniq Team
Personalized Experience
I truly appreciate the personalized experience that Bioniq provides. I am one week in, and I feel better.
15 October 2025
Unprompted review
Reply from Bioniq
Hi Jason,
Thank you so much for sharing this!
We’re really happy to hear you’re already starting to feel a difference after just one week 💫 It’s amazing what your body can do with the right support, keep going, and we can’t wait to see your results build over the next few months!
Best regards,
The Bioniq Team
The agent got right on the express…
The agent got right on the express order so my wife could bring it to our Mexico home when she returned from Oregon
15 October 2025
Unprompted review
Reply from Bioniq
Hi Lee,
Thanks so much for your positive feedback!
So glad our team could help make it happen quickly! Enjoy your Bioniq journey in Mexico!
Best regards,
The Bioniq Team
Reply from Bioniq
Hi James,
Thank you very much for your positive feedback!
We very much look forward to see your results build over the next few months!
Best regards,
The Bioniq Team
New to the program
So far so good but as it’s only my first week, I don’t see any difference. Thankfully I just got my bloodwork 2 weeks ago so we have a current baseline to see how the trend goes in 3 months time. I would like to have the option to simply provide bloodwork and had Bioniq do a specific blend based on my needs and the retest 6-12 months later to adjust to “optimize” my dosage.
24 October 2025
Unprompted review
Reply from Bioniq
Hi Brad,
Thank you for sharing your feedback! It’s great that you already have recent bloodwork, that’ll make it even easier to track your progress over time.
We actually offer the personalized approach that you are suggesting with Bioniq PRO, which uses your blood test to create a custom formula. You can find more info here: https://www.bioniq.com/products/pro-upd
If you’d like to explore PRO, our team will be happy to assist you here: https://help.bioniq.com/kb-tickets/new
Best regards,
The Bioniq Team
Not off to a great start
Not off to a great start , shipping and packaging definitely needs some work. Box look like it had been through a tornado and was soaking wet .
23 October 2025
Unprompted review
Reply from Bioniq
Hi Cam,
We’re really sorry to hear your order arrived in that condition — that’s definitely not the experience we want you to have.
Please reach out to our team here: https://help.bioniq.com/kb-tickets/new, and they’ll be happy to investigate this and make it right for you.
Best regards,
The Bioniq Team
Started taking the vitamins a week ago
Started taking the vitamins a week ago. Feeling the difference!
18 October 2025
Unprompted review
Reply from Bioniq
Hi Jim,
That’s amazing to hear! Thanks for your positive feedback.
We’re so glad you’re already feeling a difference — keep it up, it only gets better from here!
Best wishes,
The Bioniq Team
Quick delivery…..easy to take….lookin…
Quick delivery…..easy to take….lookin go forward to great results
23 October 2025
Unprompted review
Reply from Bioniq
Hi Sue,
Thank you so much for your kind words! We’re thrilled to hear your delivery went smoothly and that you’re finding your Bioniq personalized formula easy to take. We can’t wait for you to start feeling the full benefits soon! 🌿
Warm regards,
The Bioniq Team
Reply from Bioniq
Hello,
We’re really sorry to hear you haven’t received a reply yet — that’s definitely not the experience we want for our customers. Our team responds to every request, so it’s possible your message didn’t come through.
Please reach out again through our Help Center form here: https://help.bioniq.com/kb-tickets/new, and we’ll make sure your request is prioritised right away.
Thank you for your patience, we truly appreciate you being part of the Bioniq community.
Warm regards,
The Bioniq Team
Easy to configure my personalized…
Easy to configure my personalized formula and quick shipping. The support team was quick to respond and help me.
20 October 2025
Unprompted review
Reply from Bioniq
Hi Michael,
Thank you so much for your wonderful feedback!
We very much look forward to hearing how you get on with your personalized formula and cheers to your continued health journey with Bioniq!
Best regards,
The Bioniq Team
Thank you very much the medicine…
Thank you very much the medicine arrived in a box which makes the product safer
17 October 2025
Unprompted review
Reply from Bioniq
Hi Mahmood,
Thank you so much for your lovely feedback!
We are glad you found the packaging of your personalized supplement convenient.
Cheers to your continued health journey!
Best wishes,
The Bioniq Team
Reply from Bioniq
Hi Stuart,
Thank you for your positive feedback!
Cheers to your continued personalized health journey,
The Bioniq Team
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