Biolabshop Reviews 

455
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 237 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting positive results and a wide selection. The delivery service is frequently highlighted for being fast and efficient, with orders often arriving quickly and well-packaged. Many reviewers also describe customer service as excellent, appreciating helpful staff and quick issue resolution. However, some people were dissatisfied with customer service responsiveness, reporting difficulties in getting replies or resolving order problems. A few customers also mentioned issues with orders not being shipped, payment discrepancies, or receiving incorrect products.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Customers consistently note positive experiences with quality, praising the top-notch products and their... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the super fast and efficient... See more

Order

People report ambiguous experiences with order, with many expressing significant frustration and... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the customer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Third time using Biolab and first time having a issue (which was the postman’s fault) - customer support were on it quickly and got the problem solved

Rated 5 out of 5 stars

My experience with them has been very positive, I’m surprised by the negative reviews. I have been doing a course of dihexa and feel great, I can’t chalk it up to placebo. If I take more than 10mg I g... See more

Rated 5 out of 5 stars

After trying several UK suppliers of 5-Amino-1MQ, Biolab has clearly been the most reliable. Before finding them, I purchased the same product from an Amazon seller and two other UK compani... See more

Rated 5 out of 5 stars

The best products I've been using for several years and have never been disappointed. I recommend them to everyone. PL najlepsze produkty ktorych uzywam od kilku lat i Nigdy sie nie zawiodłem p... See more


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

BIOLAB SHOP — Elevate Your Wellness & Master Biohacking At BIOLAB SHOP, we specialize in curating wholesale and retail supplies of high‑quality supplements, including peptides, amino acids, nootropics, and adaptogens, all designed to support enhanced performance, recovery, longevity, and overall wellbeing. What truly sets us apart is our commitment to scientific rigour and product integrity. We’re proud to back every formula with rigorous laboratory testing, ensuring you receive only products that meet the highest standards of purity and efficacy. Whether you're a seasoned biohacker, an athlete striving for new heights, or simply someone passionate about living your healthiest life, BIOLAB SHOP is your trusted partner. From recovery‑boosting peptides and cognitive enhancers to vitality‑supporting supplements and targeted adaptogens—our catalogue reflects both innovation and ambition.


Contact info

3.9

Great

TrustScore 4 out of 5

455 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 51% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(455)

349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very satisfied

I finally found a company where I can order everything I need. New products are constantly being added. The company is “with the times”. Support in choosing, fast delivery.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Great quality products and amazing to…

Great quality products and amazing to have a store that sells such a variety in one place. The orders are processed and shipped fast with delivery usually within 1-2 days. After 4 months of using the products my health feels great and they are helping me to push in my training sessions and also get support for the stress response on my body. Highly recommend.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Perfects Products, fast Shipping

The products are perfect and shipping is very fast.
I've been a huge fan of the brand since day one.

Biolab has everything I need for myself and my health, and at a great price-performance ratio.

Keep up the good work, everything is great 🙏🏽💪🏻💯

28 December 2025
Unprompted review
Rated 5 out of 5 stars

I've ordered from biolabshop twice now…

I've ordered from biolabshop twice now and can't fault their service. Really fast delivery , received my delivery the morning after ordering! Products work really well for me. Happy customer, will continue to order from them

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Bad product quality & no customer service

The products are really poor Quality, as well as the customer service.
I received the product, but it did not dissolve well (due to it being cheap china stuff). The customer service did not help one bit and didn't care.

3 November 2025
Unprompted review
Rated 4 out of 5 stars

Scam? At the end all was fine

I ordered today , because ppl recommend this site. After i paid i got order confirmation , and another mail after 30 sec saying there was issue with payment. Ofc money is gone from credit card. They dont respond at all , and every link they suggest , is 404 page not found.
Edit:
After posting a negative review , i way contacted asap. Payment was somewhere ,pending, but they fixed it. Next day my order was shipped and i got it today. Fast shipment , box crushed ,but it was GLS mistake they buried it with other packages in delivery . I still say customer support is almost non existing. I paid what it said at web and got recipe ,like i paid ,10% less , but i dont care i paid exactly as web said. I will order today again im hopping without any problems , this time.

10 November 2025
Unprompted review
Biolabshop logo

Reply from Biolabshop

We are truly sorry to read your review, but we must clarify the situation for transparency and fairness.

Your payment was not stolen. The issue occurred due to a temporary technical error from our payment gateway provider, which caused some payments to be automatically cancelled before being verified. This was completely outside of our control, and we have been working closely with the provider to ensure all such orders are processed correctly.

As soon as you contacted us, we responded within 2 minutes, asking for your order number or full name so we could locate and resolve your issue immediately. Unfortunately, you did not reply to our message and instead posted multiple negative comments before giving us the chance to help.

After identifying your order manually, we confirmed that your payment was successfully processed and your order is now being accepted.

We always aim to treat every customer with respect and provide fast, reliable support. It is disheartening to see such an aggressive review posted without allowing us to assist first, especially when the situation was resolved quickly and caused by a third-party payment error.

We remain available for any further assistance and always strive to provide the best service possible to our valued customers.

— The BIOLAB SHOP Team

Rated 5 out of 5 stars

My experience with them has been very…

My experience with them has been very positive, I’m surprised by the negative reviews. I have been doing a course of dihexa and feel great, I can’t chalk it up to placebo. If I take more than 10mg I get side effects so I believe it is real dihexa and corresponds to their certificates on their side. I have continued to purchase from them stuff usually arriving within a couple of days. It would be nice if they had some kind of loyalty program to earn vouchers or discounts. Anyway I recommend this company.

26 October 2025
Unprompted review
Rated 4 out of 5 stars

Good products, communicate by Whats App

The products seem to be effective to me and are good value. One was missed out of my delivery initially but a replacement was dispatched very quickly and without fuss once I managed to contact the company - best form of communication with the company seems to be by Whats App, emails are received but not always followed up quickly.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Company. This is my second order.

This is my second order. You place an order and blink and it's on your doorstep. This is an efficient company. It would be nice for their to be a loyalty scheme for regular customers as I believe this would be beneficial.

30 September 2025
Unprompted review

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