Binance 

Do not use this website or the app
Their customer service is absolutely shocking
When you’ve got problems you can’t talk to anyone on the phone and whoever it is at the end of the text message obviously is not English. They do not understand anything you say you are left so angry and frustrated and stressed.

they changed the buying crypto with the awful platform called Paymonade... which doesnt accept some cards anymore they are useless

My account was freez for no reason, my account had $1185😭. I spoke to customer service, they said 'the transaction was supposed'.

Binance are a bunch of scammers ,criminals, and swindlers . On Monday August 11th ,2025, I paid an escrow service on Accs-market. $82.89 USD in Bitcoin via Coinbase. Then on Thursday August 14th ,2025 I bought a X/Twitter account from a fraudulent seller named John Crypto who sells X/Twitter social media accounts on Accs-market . John Crypto is his alias . He is a scammer, crook ,thief ,swindler and a charlatan. The X/Twitter account I bought from him called @tatuagembrs aka Ink Vibes was constantly dropping followers after I bought it . I followed the seller John Crypto's dishonest instructions and they still dropped constantly. I asked this fraudulent seller about this issue ,however he was very unhelpful and gave asinine excuses. He then became completely unresponsive to my messages and ghosted me despite the fact that I am a paying customer . I paid John Crypto $1,652 .41 USD in bitcoin for an X/Twitter account he was selling called Ink Vibes aka @tatuagembrs on Thursday on 8/14/25 and it was permanently suspended by X just over 2 months later on Thursday 10/23/25 at 3:30 PM over 2 months ago despite me using a proxy as well as VPN and doing all of the correct things to avoid a suspension. I never even broke any of X/Twitter's rules . The entirety of the website of accs-market is completely corrupt ,disingenuous, unscrupulous, and shady . They are all group of low-class third rate fraudsters, criminals, scammers, and crooks who sell Twitter/X accounts thst constantly drop hundreds to thousands of followers and then after a short period of time X suspends them . I posted a negative review about John Crypto on Accs-market.com where he bamboozled and defrauded me and the website took the seller's side and took down the review and prevented me from ever posting another review. They need to be shutdown permanently and they sell hacked Twitter/X accounts that get banned and have cheap bots unfollow you en mass by the hundreds to thousands. They only accept cryptocurrency so you won't be able to get your money back when they inevitably swindle you of your money . They need to be fully prosecuted to the fullest extent of the law and placed in prison where they belong. The total amount of money Accs-market purloined from me in total is $1,735.27 USD .Hence, I hoped that Yael Shaaltiel and CNC Intelligence who took my case pro bono would be able to help me to eventually recover my stolen funds after your investigation of my claim is concluded and I bring it to the authorities. All they did was trace where the stolen funds went which is to a Binance account and then told me to contact the police which I did after I made a police report. However, the police told me they wouldn't be taking up my case at this time and weren't interested in facilitating in the full recovery of my money . Yael told me that the police work with CNC Intelligence all the time but when I went to the police station they stated that they didn't even know who they were and aren't familiar with this particular company. The police didn't take my case seriously and advised me to take John Crypto and Accs-Market to small claims court . One of the biggest problems with this is that the cryptocurrency was sent to a another country. I don't know the scammer John Crypto's address or real name so I wouldn't even be able to take him to small claim court without this information and doubt they would even take a small claims lawsuit for some that lives outside of the U.S . I'm very disappointed in Yael Shaaltiel and CNC Intelligence and expected for them to assist me with getting my funds back and not just trace the cryptocurrency to where it was sent . I gave them two stars because they only somewhat help me however their assistance was very subpar and unsatisfactory. . I sent Yael Shaaltiel and her employer CNC Intelligence an email and even called her office number to inquire what would be my next steps to take but as of this writing they haven't returned any of my emails or calls . That's quite unprofessional and ignorant of them to ghost me for no valid reason at all . Binance refuses to give me a full refund of my money despite me being robbed by John Crypto and Accs-Market. The owner of Binance Changpeng Zhao is a criminal POS and douchbag who was recently convicted of money laundering. Hopefully someday all crypto currency will be fully regulated by law so that bilkers and fraudsters won't be able to use this as a means of bamboozling people of their money with no way for the victim to get a full refund via a dispute from their bank. There seriously needs to be a lot of reform in the crypto currency industry. Binance is by far the most corrupt, disingenuous, and fraudulent of all of these companies ! I wouldn't remember them to my worst enemy !

İt is vere hard software very complicated

This platform is good for me.Fast withdrawals and deposits.Customer service is good.Highly recommend.

Binance start scanning people yesterday They allowed me to file a claim, then blocked me from withdrawing my money. What do you call that? Now they're telling me my account will be deactivated for 30 days or more. There are many more professional platforms, and the support team spoke to me in a racist and unacceptable way.

I @user-dc0c1 was subjected to a well-organized and professional fraud scheme through Binance P2P involving the user @ELGAZZAR97, operated by an organized group based in Egypt and pretending as VIP Users.

Before this incident, I had successfully completed many P2P transactions on Binance, which built strong trust in the platform. However, toward the end of November, I became the victim of a carefully planned scam. Prior to the main fraud, the group initiated a manipulative appeal process that acted as a trap to extract my full banking details. Through this staged appeal, the organized group obtained complete access to my Instapay and bank account information, then falsely claimed they had paid funds. This was done intentionally to lure me into another transaction after they had already gathered all my sensitive data.
After collecting my details, the group prepared a fake recipient using the same or very similar name to mine, matching the initial letters exactly, but linked to a different bank account. This was designed to mislead Binance into believing the transfer was made to me, despite it being sent to a collaborator within their group.
On November 30, I conducted a P2P transaction worth $5,268.75. Instead of sending the funds to my Instapay account (which I had clearly shared in the chat), the buyer transferred the money via a bank transfer to their accomplice’s account, deliberately using a similar name to mine. As expected, I never received any funds.
For over three weeks, no money was credited to my account. I provided Binance with official bank statements, Instapay transaction records, and documentation from National Bank of Egypt, all clearly proving that I did not receive any funds. I filed an official complaint with Binance under Case ID: 36085600.
The scammer repeatedly submitted forged or misleading evidence, claiming weekly that they contacted the bank or filed complaints, yet never provided valid proof that funds were transferred to my account. In reality, the money was sent to their accomplice. Despite the clarity of the evidence, the appeal team has still not issued a final resolution.
This group operates using multiple coordinated accounts, some with VIP status, artificially boosting their credibility through internal transactions, mutual transfers, and large-volume fake reviews to lure victims. These internal transactions are used as camouflage to make individual fraudulent transactions appear insignificant and non-suspicious.
As a result, I am currently deprived of my funds, facing severe financial, psychological, and emotional distress, despite being a verified victim of a sophisticated and organized fraud conducted through Binance P2P loopholes—particularly through appeal processes that expose users’ sensitive data.
I require Binance to handle this matter with full professionalism, release my withheld funds, protect users from such organized fraud networks, and preserve the reputation of its P2P solution. Binance is a platform we trust, and that trust depends on decisive action against scammers and organized fraud rings.

My Case ID #153167046
Order # 22828465731964555264

I recently went on a ski trip where the employees of Binance were staying at the same hotel in Champoluc. I have never met a worse group of people, they were very poorly behaved, dismissive of anyone that tried to reason with them that they were disturbing the entire hotel until 4am. None of the other children and families could sleep. How could anybody wish to use and trust a service where the employees behaviour is so rude arrogant poor. Binance’s poor behaviour ruined my family’s ski trip with us getting virtually no sleep. If a company is a reflection of the people that work there, this one disgusts me.

After October 10, 2025, this exchange's reputation is dead to me. The flash crash was an artificial and brazen manipulation. Check what happened to the price of cryptocurrencies on October 10, 2025.

For example, look at the price of PAXG tokenized gold (Binance is the main market maker for it) and draw your own conclusions.

From all the brokers I've been with, Binance definitely is the worst one. When it said "identification complete", the next step was to add funds. When I added funds I tried to transfer it to my margin account, and then it said "Identification incomplete". What a scam. When I tried to withdraw my money it first had a waiting period of 45 minutes before I could withdraw. The amount I will receive after the withdrawal is also projected to be at a 4 percent loss of the original deposit. Should honestly be seen as a crime in my opinion. They should at least make sure that displayed information on an account is correct, and afterwards not make everything so necesarily hard.

One of the most convenient and reliable exchanges I’ve ever used! I’ve never had any issues, and the support team helps instantly whenever questions arise.

My experience with Binance P2P exposed serious issues with both feedback moderation and customer support.

A buyer marked an order as "paid" before transferring the full amount, which is a clear violation of Binance P2P rules. I responded professionally and only asked for clarification, as this behavior negatively affects processing metrics and creates unnecessary risk for compliant sellers.

In retaliation, the buyer left a negative review containing offensive and disrespectful language. Despite providing context and evidence, Binance refused to remove the comment.

The situation was further worsened by poor support handling. Communication became increasingly limited, and I was effectively prevented from properly escalating the issue or opening a meaningful dispute to challenge the abusive feedback. This left me without a fair opportunity to defend my reputation as a merchant.

Allowing abusive and misleading feedback to remain, while restricting access to effective support:
- Rewards rule-breaking behavior
- Penalizes rule-abiding sellers
- Undermines trust in the P2P rating and dispute system

For professional sellers, transparent moderation and accessible support are essential. Unfortunately, this experience fell well below those expectations.

One of the most trusted crypto trading platform, i always use binance for my trades

I think binance is the biggest scam and fraud wallet like in spot they cut your half of trading fee really i don't know why people are still trading in this stupid wallet i have invested before and they cut more then 25% of my profit like seriously wtf is this

Binance destroyed my account over a $12 transfer that never even happened – Case ID: 152758879

I am writing this review as a warning to anyone who still believes Binance is a safe or fair platform.

After years of clean usage, my account was permanently terminated due to and attempted transfer of only $11.99. The transfer did not complete, no funds were sent, and no transaction ever reached the recipient. Despite this, Binance treated the situation as a serious violation of their Terms of Use.

What makes this worse is not only the decision itself, but how Binance handles users during these situations.

For more than two months, I was repeatedly told that my account was “under review,” that the case was “escalated,” and that I should “wait patiently.” I was reassured multiple times that the relevant team was reviewing my case. Then suddenly, without any meaningful explanation, my account was permanently deactivated.

No clear reason was ever provided.
No specific rule was pointed out.
No evidence of wrongdoing was shown.

I appealed the decision formally. I explained clearly that:

The amount was extremely small
The transfer never completed
I had no knowledge that the address could be flagged
I had no malicious intent
I had a long, clean history

The appeal was rejected with a generic, copy-paste response, clearly showing that my messages were not seriously reviewed.

Here is the most alarming part:
Binance provides no warning system.
If they already know that certain addresses are “flagged,” why does their system allow users to proceed without any warning? Why is the user punished after the fact for information that Binance never discloses?

This is not user protection. This is entrapment by design.

Binance claims to care about compliance and security, yet they place all responsibility on the user while hiding critical risk information. Then they destroy accounts without transparency, accountability, or fair defense.

I was finally told that my case entered a “second review” and that this was the “last step.” After that, communication stopped. No involvement. No explanation. Just silence and final termination.

This experience shows that any user can lose their account at any time, regardless of the amount, intent, or history. When that happens, support becomes cold, scripted, and powerless.

This is not how a global financial platform should operate.

If you value your money, your time, and your mental peace, think very carefully before trusting Binance. Size does not equal safety. Reputation does not equal fairness.

Case ID: 152758879

F h thieves buy goes in seconds widraw money impossible!

Coin base no problem you can buy or withdraw in seconds but binance are thieves they will never let you withdraw money until you lose all !

Hi everyone,
Case ID is 2262356179

Order no 22805267579357126656

Hi everyone,
I’m writing this because I am completely devastated and don’t know where else to go. I was the victim of an international P2P fraud case involving Binance, Turkish authorities, and Vietnamese law enforcement — and due to procedural negligence, I’ve now lost 12.93 ETH, all my savings.

Here is what happened, step by step:

---

1. I purchased 12.93 ETH via Binance P2P.

I completed the payment correctly and provided full proof.

The seller later claimed their account was “hacked” and that the payment was not received — even though I sent the funds to the payment information shown in our Binance chat.

---

2. I immediately filed an official cybercrime report in Turkey.

My case was officially registered with the Ankara Cyber Crimes Prosecutor’s Office.
The prosecutor sent a formal written order to Turkish Cyber Police instructing them to:

Contact Binance via the official law-enforcement portal

Request temporary freezing of the disputed crypto

Begin communication with Binance regarding the investigation

I personally went to the Cyber Police office four times to ensure the order was executed.

But every time, I was told:

“The responsible officer is on leave.”

“Come back later.”

“We will do it eventually.”

During my last visit, the officer raised his voice at me and kicked me out of the room.

To this day, they never contacted Binance.

---

3. Meanwhile, Vietnamese law enforcement contacted Binance.

Binance admitted that they received communication from Vietnam police supporting the seller.

But because Turkish police never contacted them — even after 60 days — Binance said:

> “We have no choice but to follow the request of the authorities who contacted us.”

Binance then closed the appeal and released 12.93 ETH back to the seller.

My money is gone.

---

4. The result: I lost everything due to governmental negligence.

Binance told me repeatedly:

> “We cannot proceed unless your local authorities contact us.”

But Turkish authorities refused to act, despite a direct written order from the prosecutor.

Because they did nothing, the seller now freely withdraws my crypto.

This wasn’t just a scam — it was a system failure across borders.

---

What I want:

To make this case known internationally

To highlight the failure of Binance’s dispute system

To expose how cross-border cybercrime victims are left helpless

To pressure Binance to reopen the case

To motivate the authorities to do their job

I have all documents, timestamps, screenshots, and official court papers proving what happened.

If anyone here can help share this story, guide me, or direct me to journalists or legal resources, I would be extremely grateful.

No one deserves to lose their life savings like this because two law-enforcement agencies failed to communicate.

Thank you for reading

I have given 50k to binance and they cannot/will not refund
I have send proof of transaction and proof of account and nothing
I need this money
Very frustrating

After the call I just had from a Mr Lawson, who didn’t want to accept that I wasn’t interested in their service any longer, hung up on me. Strange thing is I haven’t used my Binance account for more than 2yrs, previously deleted it & then recently I started receiving codes to access “my” binance account which I never accepted and blocked. Today I cancelled again. Completely support the 1.4 review score. Shouldn’t matter why you delete your account, hanging up on someone is just rude.