Bimmer America LLC Reviews 136

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fast and experienced staff that gave me the options I needed to get my map system switched feom europe to north America

Rated 5 out of 5 stars

I enjoy being involved in my BMW’s maintenance. However, very few things can be done by the owner as BMW has built many complex systems into the “Ultimate Driving Machine”. Bimmer America provides al... See more

Rated 5 out of 5 stars

I ordered the EVO 2022-2 North America map update for my 2016 BMW 428i online. A couple of hours after the order was placed, I received download and installation instructions via e-mail. (The file i... See more

Rated 5 out of 5 stars

After my struggle with another vendor and weeks of frustration I decided to take another try with a new vendor “Bimmer America” simple and straight forward delivery in days and Install on My BMW X5 20... See more

Company details

  1. Auto Parts Store

Written by the company

Bimmer America LLC gives you a complete guide to all that is BMW. We are the #1 online source for BMW Navigation Map Updates, BMW Coding, BMW leasing, BMW leasing calculator, BMW parts, BMW buying guide, BMW news, BMW forums, bimmer forum, bimmer forums, BMW accessories, tech gear, BMW troubleshooting, bridjit curb ramps, automotive questions, BMW local events, and BMW national events.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

136 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Map Update on 45e worked flawlessly.

I bought a 2021 BMW and the maps did not include my home address. After failing with the local BMW dealer to get an update, I tried Bimmer America. I had initially ordered just the map but was advised I also needed to add the FSC file as LIVE vehicles only have three-year FSC files from the factory (don't worry, I don't know what all this means either but I'm happy that the President at Bimmer America does). All of this to say, I am very happy with the outcome and now can see my home on my cars maps.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

I was not able to get my head unit map…

I was not able to get my head unit map updated. I downloaded the requested items but the map updated didn't work. The tech, Gerry, suggested my head unit need flash reset in order to update maps.

He attempted to flash head unit but it failed and now my head unit is completely disable with a blue screen showing flashing progress.

Gerry recommended I download another file to in to complete the flash, but I could only download about 14 GB of the 138 GB file. Download was extremely slow.

Customer service from Gerry was good, but it didn't work and my head unit is currently inoperable.

I'm requesting a refund of $249 for the map update and the $100 for flash attempt.

5 August 2025
Bimmer America LLC logo

Reply from Bimmer America LLC

Customer's vehicle was already patched with another Vendor's patch and FSC Codes, apparently done by the previous owner, so it could not be patched, it as it was not in the required OEM state.

He asked if we could flash it for him to restore OEM State, which we agreed to attempt. However, the flash failed due to the remote connection. We advised him to instead download E-Sys and PSdzData to his local machine so the flash would not be over VPN, and we would attempt again. He attempted to download the files, had download bandwidth issues, and then he decided he was just going to take the car to the dealer to have them program the car, and I presume to load North America EVO map at the same time.

We advised him:

."..you don't have a lot of options in getting this fixed, as if car goes to dealer for programming, ISTA will reject it due to it being patched (by previous owner, not you) and their standard practice for a patched head unit is to replace it out of warranty. It is your best interest for us to exhaust all options until it is fixed, or I run out of ideas, rather than you giving up before we get there."

He said he understood, but preferred a local fix not remote. He also lacks a 50+ Amp Continuous Charger or 2nd vehicle to Jump Start the car to during flash, which factored into his decision.

In the end, the customer's vehicle had an unknown aftermarket patch that interfered with our OEM patch and he refused to allow us to exhaust all remedies.

Rated 5 out of 5 stars

These guys are great.

These guys are great.I had email issues and didn't get the update after purchasing it. They actually called and texted until they got in touch with me. Their instructions were easy to follow and the update went off without any issues. BMW charges upwards of $500 for this update. Do it yourself with these guys. Highly recommend them.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

I recently enhanced my car's navigation…

I recently enhanced my car's navigation system with a map update from Bimmer.com. Their instructions were a standout feature—detailed yet simple to follow, ensuring a smooth installation. The update delivered noticeable improvements in accuracy and responsiveness, elevating my driving experience. I highly recommend Bimmer.com for anyone seeking a reliable and user-friendly map upgrade."

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Easy and communicative

Outstanding communication from start to finish. They were absolute Aces with the process and it made all the difference. The new map install is incredible and has totally refreshed my M40i. Would absolutely recommend.

Only possible improvement is to include all the hardware with the purchase and bumping the price correspondingly. Or maybe you do have this option and I totally missed it. Which may have happened.

11 February 2025
Rated 5 out of 5 stars

BIMMER AMERICA LLC

BIMMER AMERICA LLC

Review of order shipment and installation of Road Map NORTH AMERICA NEXT 2025 update for 2016 BMW 6 Series.

I don’t like writing reviews, but BIMMER did such a nice job that I wanted to help them with their reviews and referrals which are an integral part of their business.

Cold web search for map update: selected Bimmer America LLC after reading Trustpilot reviews.

Order process was logical and easy to follow. First election was for e-mail download to 64GB flash drive. Turned out that download speed for my particular setup was too slow to download to my satisfaction.

From the same e-mail, with one click and a nominal additional fee, BIMMER AMERICA sent a preloaded 64GB flash drive and 4-step easy to follow installation process via USPS express mail. Arrived in my mailbox: Redmond, WA to Miami, FL in 3 days. Postage paid envelope included to return the flash drive to BIMMER.

Followed the elementary installation instructions on the cover letter included, and on the video screen in the car.

BINGO. 40 minutes later my map system was updated from the original 2016 factory installation! My updated Nav system works as advertised with the new install, no glitches at all.

Can’t get any easier than that! That’s why I gave BIMMER a 5-star write-up.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Just completed a Nav/GPS update

Just completed a Nav/GPS update. Price was very fair and step by step instructions for download and install were spot on. No issues. Thank you very much for the professional and efficient service.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Updating Map software.

Updating the map software was made “super” easy with Bimmer America process. Although you always have some reservations with auto software updates, the ending result was superb and I now wouldn’t think twice on the next update!!

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Purchased my first updated map for my…

Purchased my first updated map for my 2012 328xi wagon. Entered the key, installed in about 40 minutes. The installation process was easy. Wish I knew about this years ago, I would of done this earlier. Repeat customer

1 September 2023
Unprompted review
Rated 5 out of 5 stars

My first order: PERFECT

My first order - Bimmer refunded it immediately when they realized it would not work on my car. They offered alternatives, prices, considerations and replied immediately with my follow up questions. The final downloads I ordered worked EXACTLY to specs. No issues and very helpful experts. Thank you Steve and Tyler!

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Would not hesitate to use BimmerCode!

The experience with BimmerCode America was excellent from start to finish.
The Nav upgrade install worked perfectly and the app is working perfectly.
Would not hesitate to use BimmerCode America in the future.

12 November 2023
Unprompted review
Rated 5 out of 5 stars

Quick and efficient!

This was a quick and efficient way to upload new software for your Bimmer without the costs of a service center. It worked quickly, is completely up to date with highway and turnpike information and exit changes, and only took 30 minutes!

23 October 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I recently purchased a navigation update using the USB and it went flawlessly. There was trouble with the postal service, but Steve stepped up and promptly sent me a replacement USB. Excellent communication and the update was what I had hoped for.

5 January 2024
Unprompted review

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