Bill Planning Reviews 

51
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Scammers.....avoid at all costs.......they lure you in, emails and any membership communications end up in your spam folder, and unless you are checking responding within 3 days, you are hooked... See more

Company replied

Rated 1 out of 5 stars

Scammers!!! Be careful! I do not recognize purchasing or signing up for this membership, and I was not aware of what I was being charged for. I consider this transaction unauthorized, and I wi... See more

Company replied

Rated 5 out of 5 stars

Billplanning is an absolute game cahnger! It has revolutionized my finances and helped me organize and plan my bills better. The ease of use and quality of the service is second to none.

Rated 1 out of 5 stars

scam, scam, scam. this website appeared on my bank account statement for $3, as well as $80 something, when my bank did not approve the transaction. I believe there was another transaction as well, no... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

Financial planning has never been any easier.


Contact info

2.2

Poor

TrustScore 2 out of 5

51 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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2.2

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(51)

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Rated 1 out of 5 stars

Scammers.....avoid at all…

Scammers.....avoid at all costs.......they lure you in, emails and any membership communications end up in your spam folder, and unless you are checking responding within 3 days, you are hooked into a membership that renewals and bills every 2 weeks.

They will hide behind terms and conditions that state that the membership renews automatically when cancelled....

They hooked me when I was looking a buying access to a live stream of a skating events.......still not sure how this company is ever going to change my life....

6 October 2025
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Norman,

We are sorry to see that you have left us a negative review on Trustpilot. Billplanning is a subscription service. We think there must be some misunderstandings since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

In order to speed up the resolution of your case, we urge you to contact us at support@billplanning.io or visit our website billplanning.io where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Rated 1 out of 5 stars

Scam!!!!

Scammers!!!
Be careful!

I do not recognize purchasing or signing up for this membership, and I was not aware of what I was being charged for. I consider this transaction unauthorized, and I will be reporting the charge to my bank as potential fraud/scam.

While I note that they have confirmed cancellation of the membership, I requested a full refund of the charge.
Disgusting!

12 August 2025
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Daria,

We are sorry to see that you have left us a negative review on Trustpilot. billplanning is a subscription service. We think there must be some misunderstandings since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

In order to speed up the resolution of your case, we urge you to contact us at support@billplanning.io or visit our website billplanning.io where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Rated 1 out of 5 stars

Scam

Scam, scam, scam

I had no clue what this was until I recieved a notification of them taking £30.10 out of my account to then take another £30.10 13 days later!! I reached out explained the situation and they were the least helpful.

They said I had entered a 3 days later trial period back in the beginning of may through a skill game 🤷‍♀️
Never used the service as I had 0 idea I had been entered into it, the way they get toy tied in to this is a real con, will be staying away from anything named this in the future!!
Be smarter than me and scroll past

9 July 2025
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Taisha,

We are sorry to see that you have left us a negative review on Trustpilot. billplanning is a subscription service. We think there must be some misunderstandings since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

In order to speed up the resolution of your case, we urge you to contact us at support@billplanning.io or visit our website billplanning.io where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Rated 1 out of 5 stars

never had something to do with you ?

never had something to do with you ?
I don’t even know what this is ?
I am a 54 year old woman from Holland and now you took money from me wich I can’t even miss !
What is this ?
Plz send my money back !!!

Evert Wolters

10 May 2025
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Yvon,

We are sorry to see that you have left us a negative review on Trustpilot. billplanning is a subscription service. We think there must be some misunderstandings since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

In order to speed up the resolution of your case, we urge you to contact us at support@billplanning.io or visit our website billplanning.io where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Rated 1 out of 5 stars

Scam

Scam! They tryed to take money of my card and no idea who they are!! Blocked!! I was glad that my company blocked it for me before the money took off

28 April 2025
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Karin,

We are sorry to see that you have left us a negative review on Trustpilot. billplanning is a subscription service. We think there must be some misunderstandings since we only provide this service to paying members.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

In order to speed up the resolution of your case, we urge you to contact us at support@billplanning.io or visit our website billplanning.io where you can talk to our support team via live chat. Please inform the team that you have raised your case with us on Trustpilot and they will have your details.

Thank you and we look forward to contacting you to help.

Best regards,
Support Team

Rated 1 out of 5 stars

Scamming B@#tards

Agree with all the negative comments made by previous people.

This is definitely an absolute Scam, they lure you in with an unrelated offer to pay a small price for shipping a product to you.

A few days later they will then attempt to take a subscription of £62 from the original payment method.

Luckily for me I was suspicious and froze my credit card so further payments were blocked 😁.

Knew nothing about any bill planning expenses management solution on offer and did not want any. No sure anyone would want to pay a monthly subscription to be told were they have spent their money they could just check their bank statements.

4 February 2025
Unprompted review
Bill Planning logo

Reply from Bill Planning

Hi Jonathan,

We are sorry to see that you have left us a negative review on Trustpilot. BillPlanning is a subscription service that provides online financial and budget management services to our members, and we only provide this service to our paying members, so we think there must be a misunderstanding.

If you would like to cancel your account with us, please log in to your account, navigate to your personal settings, and you will have the option to cancel the service there.

Our support team will contact you to help resolve the issue. If we are unable to reach you promptly, I recommend that you contact us at support@billplanning.io or visit our website at billplanning.io, where you can speak to our support team via live chat.

Customer satisfaction is very important to us, and please rest assured that we are here to help you.

Thank you and we look forward to contacting you.

Sincerely,
Support Team

Rated 1 out of 5 stars

scam, scam, scam

scam, scam, scam. this website appeared on my bank account statement for $3, as well as $80 something, when my bank did not approve the transaction. I believe there was another transaction as well, not sure on the amount. I never signed up for anything, nor requested this charge.

7 January 2025
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Alicia Maree.

We are sorry to read the negative experience you shared. BillPlanning is a subscription service that provides online financial, budget management services to our members. Through our service, members can manage their personal finances and make plans to achieve their financial goals. The service is only available to our subscribed members and we think you have a misunderstanding.

I kindly ask you to contact us at support@billplanning.io, call +44 1455 560388 or visit our website billplanning.io where you will be able to speak to our dedicated support team via live chat.

Customer satisfaction is very important to us, please contact us and we are always ready to help you.

Thank you.

Best regards
Support Team

Rated 1 out of 5 stars

I would rate zero stars if I was able…

I would rate zero stars if I was able to .
This company is a total SCAM . Somehow they got my details and started a subscription ( no I did not sign up ) took $86 from my account . I emailed the company and explained the situation and they replied back saying that they cancelled the subscription and would refund the $86 which they did but then yesterday 20th Jan 2025 they took another $83 out of my account. I emailed them again asking why more money was taken from my account and all they said was that my subscription was cancelled which clearly it's not as money is still being taken out of my account.

21 January 2025
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Kathryn Robinson.

We are sorry to see that you have left us a negative review on Trustpilot. BillPlanning is a subscription service that provides online financial and budget management services to our members, and we only provide this service to our paying members, so we think you must have misunderstood.

If you would like to cancel your account with us, please log in to your account, navigate to your personal settings, and you will have the option to cancel the service there.

Our support team will contact you to help resolve the issue. If we are unable to reach you promptly, I recommend that you contact us at support@billplanning.io or visit our website at billplanning.io, where you can speak to our support team via live chat.

Customer satisfaction is very important to us, and please rest assured that we are here to help you.

Thank you and we look forward to contacting you.

Sincerely,
Support Team

Rated 1 out of 5 stars

It's a SCAM do not direct any money the…

It's a SCAM do not direct any money the scum of the earth they should hang there heads in shame update yes this a scam please send your contact details, (doubt it ) you are a bunch of f###kers

7 January 2025
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Lesley.

We are sorry to see that you have left us a negative review on Trustpilot BillPlanning is a subscription service that provides online financial and budget management services to our members. We are sorry that the situation you described does not describe the problem with our service in detail, and we think you must have misunderstood.

If you would like to cancel your account with us, please log in to your account, navigate to your personal settings, and you will have the option to cancel the service there.

Our support team will contact you to understand the problem, but as we do not have your full name on Trustpilot, we cannot find your contact details. If we are unable to reach you in time, I suggest you contact us at support@billplanning.io or visit our website billplanning.io where you can speak to our support team via live chat.

Customer satisfaction is very important to us, please rest assured that we are here to help you.

Thank you and we look forward to contacting you.

Best regards,
Support Team

Rated 1 out of 5 stars

SCAM

SCAM, I entered through a spice rack promotion and paid for shipping, another day I received a charge from this page that I did not request, they asked me to pay again to cancel the “subscription” but I gave the cancellation card, be careful!!

17 December 2024
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Aleyda Castillon Gordian.

We are sorry to see that you have left us a negative review on Trustpilot. BillPlanning is a subscription service that provides online financial, budget management services to our members. We are sorry that the situation you describe is not related to our service and we think you must have a misunderstanding.

If you would like to cancel your account with us, please log in to your account, navigate to your personal settings, and you will have the option to cancel the service there.

Our support team will contact you to understand the issue. If we are unable to reach you promptly, I recommend that you contact us at support@billplanning.io or visit our website billplanning.io where you can speak to our support team via live chat.

Customer satisfaction is very important to us and please rest assured that we are here to help you.

Thank you and we look forward to contacting you.

Best regards,
Support Team

Rated 1 out of 5 stars

SCAM REMOVEE OFF DATABASE

4 December 2024
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Maria Militello.

We are sorry to see you leaving us with a negative review here on Trustpilot. BillPlanning is an subscription service offering our members finance, budget management service online.

If you would like to cancel your account with us, please log in to your account, navigate to your personal settings, you have the option to cancel your service there.

Our support team will be reaching out to you to understand the problem. Incase we are not able to reach you in time, may I urge for you to connect with us at support@billplanning.io or visit our website at billplanning.io, where you are able to speak to our support team through live chat.

Customer satisfaction is very important to us, please rest assured that we are here to assist.

Thank you and we look forward in connecting.

Best Regards
Support Team

Rated 1 out of 5 stars

This is a scam the sooner trust pilot…

This is a scam the sooner trust pilot and Facebook wake up and take the sites down the better

26 November 2024
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Consumer.

We are sorry to see the negative experience you have shared. BillPlanning is an subscription service offering our members finance, budget management service online. With our service, members are able to manage their personal finance, making plans to reach their financial goal.

As we do not have your full name here on Trustpilot, our support team will have no way in identifying you. May I urge for you to reach out to us at support@billplanning.io, call us at +44 1455 560388 or visit our website at billplanning.io, you will be able to speak to our dedicated support team via live chat.

Customer satisfaction is very important to us, please connect with us and we are ready to assist.

Thank you.

Best Regards
Support Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Bill Planning helped me get my finances organized and under control. The interface is clean and easy to navigate. I'm impressed!

24 July 2024
Unprompted review
Rated 1 out of 5 stars

Scam re Selfridges 😡

I had to give one star to write a review!

They have a scam running that claims it’s Selfridges giving away a YSL raffia bag, just £2 postage! I rang Selfridges and they have no such scheme running!
Shame on this company! 😡

8 July 2024
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Janet Miles.

We are sorry to hear about the experience you have shared but not related to our services. BillPlanning is an subscription service offering our members finance, budget management service online.

Our support team will be reaching out to you to understand the problem. Incase we are not able to reach you in time, may I urge for you to connect with us at support@billplanning.io or visit our website at billplanning.io, where you are able to speak to our support team through live chat.

Customer satisfaction is very important to us, please rest assured that we are here to assist.

Thank you.

Best Regards
Support Team

Rated 1 out of 5 stars

SCAM

SCAM! Sneaky company that lure unsuspecting people in with a prize draw to win LEGO - then use the details to sign you up to a subscription costing £62 a month - for nothing - there is no service!
Once spotted and on trying to get money back they have lied about an email being sent with Ts and Cs agreement etc. They cant forward the email have only provided a PDF which anyone could have created. AVOID!!

25 April 2024
Unprompted review
Bill Planning logo

Reply from Bill Planning

Dear Concerned.

We are sorry to see the negative experience you have shared. BillPlanning is an subscription service offering our members finance, budget management service online. With our service, members are able to manage their personal finance, making plans to reach their financial goal.

As we do not have your full name here on Trustpilot, our support team will have no way in identifying you. May I urge for you to reach out to us at support@billplanning.io, call us at +44 1455 560388 or visit our website at billplanning.io, you will be able to speak to our dedicated support team via live chat.

Customer satisfaction is very important to us, please connect with us and we are ready to assist.

Thank you.

Best Regards
Support Team

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