Bought a regular ticket for an event than decided to upgraded to backstage ticket. Sent them an email and their customer service contacted me saying I just need to send them new ref number and card... See more
Company replied
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Bought a regular ticket for an event than decided to upgraded to backstage ticket. Sent them an email and their customer service contacted me saying I just need to send them new ref number and card... See more
Company replied
I bought two non-refundable tickets for an event. Due to an illness, I contacted biletix customer service and told them i couldn’t be there. They asked for my medical report and helped me get a refund... See more
Very friendly and helpful! I reached out to find out about parking and instructions on purchasing tickets. As a foreigner, I will be travelling and wanted to watch the F1 race and was struggling... See more
Company replied
Although I was informed about the cancellation of the event by e-mail and sms, I delayed the return period because I did not check. Despite this, as a result of reaching the Biletix officials, my fee... See more
"Türkiye'nin eğlenceye giriş noktası" olarak 2000 yılından beri eğlence ve sanat tutkunları etkinliklerle buluşturan Biletix: Live Nation Entertainment çatısı altında Kuzey Amerika, Avrupa ve Ortadoğu başta olmak üzere 21 ülkede faaliyet gösteren dünyanın lider biletleme firması Ticketmaster Ailesi'nin bir üyesidir.
Ayazağa mah. Azerbaycan Cad No:3B Kat: 2 İç Kapı: 2-3 Sarıyer/İstanbul, 34396, İstanbul, Turkey
Hasn’t replied to negative reviews
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This company looks like racist
«for TM citizens ticket issuance for this route is not available at the request of supplier . Please chose another flight
That what was written !
Quick response via customers center for the request. Best one!
We reserved 4 places for an event. But later the place of the event changed and we got informed by SMS and E-mail right the way. And we asked for refund since the new place wasnt what we expected and Biletix's team was quick to respond and resolve our problem. Thank you very much🙏🏻🙏🏻
Although I was informed about the cancellation of the event by e-mail and sms, I delayed the return period because I did not check. Despite this, as a result of reaching the Biletix officials, my fee refund was made. Thank you Biletix.
I wanted to help for my difficult situation and they were very understanding. They solved my problem very quickly. Thanks.
They gave support all the time and gave me a solution to my problem.
Incedently without being aware I bought 2 tickets at differnent rows. Just contacting once biletix provided me a solution. We bought 2 new tickets next each other and will get back paid the first tickets. Thank you
The concert was postponed. The website said they would automatically refund my money. I waited a few weeks and that didn't happen. I had to contact them by email. They responded very quickly and refunded my money. In the end, I'm satisfied. Thank you. I would use their services again.
I bought two non-refundable tickets for an event. Due to an illness, I contacted biletix customer service and told them i couldn’t be there. They asked for my medical report and helped me get a refund. They were quite helpful and kind. I will probably use only biletix from now on.
Due to an unforeseen accident, I couldn't go to the planned concerts. My request was taken rapidly and they refunded my tickets. Thank you for the help and your kindness 😊
My ticket is cancelled swiftly, after my illness pardon. This trust is touchy for a Turkish company and promising for higher standards.
They cancelled wrong tickets quickly and accapted to pay money back to my credit card.
The customer service was more than helpful and supportive. They have completed our request within very short time of period with a great kindness and nice attitude.
They care about their customer and take actions very rapidly.
They canceled the wrong tickets I bought with my own carelessness within 2 hours by quickly replying to the e-mail I wrote. I thank them. For being fast and relevant.
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