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Company details

  1. Auto Parts Store

Written by the company

Bildelar24.com erbjuder ett brett sortiment av originalreservdelar till nästan alla bilmärken. Oavsett om du letar efter en katalysator, nya speglar, bromsar eller någon annan reservdel hittar du allt du behöver i vår onlinebutik. Tack vare vår praktiska sökfunktion är det enklare än någonsin att beställa rätt reservdel. Det spelar ingen roll om du kör en Mercedes-Benz, Volkswagen, Audi, BMW, Opel, Toyota, Mazda, Citroën, Peugeot, Renault, Honda eller någon sällsynt märke – hos oss kan du vara säker på att alltid hitta bildelarna du behöver. Vi erbjuder reservdelar till rimliga priser som är betydligt lägre än i andra butiker. När du handlar från Bildelar24.com kan du räkna med såväl högkvalitativa produkter direkt från certifierade tillverkare som snabba och pålitliga leveranser. Tveka inte att kontakta vår kundtjänst för frågor om våra reservdelar eller leveranser. Vi finns alltid här för att hjälpa till! Vi erbjuder inte bara nya och högkvalitativa reservdelar, utan också mycket låga priser. Om du jämför vår prissättning med andra onlinebutiker ser du att vi på Bildelar24.com erbjuder betydligt lägre priser på allt i vårt sortiment. Välkommen att köpa reservdelar online och njut av vår exceptionella service! Vi levererar snabbt och säkert i hela Europa. När du handlar online kan du dessutom enkelt ta hjälp av våra kundtjänstmedarbetare som alla är specialiserade på reservdelar och alltid är redo att hjälpa dig hitta rätt delar till ditt fordon.


Contact info

4.2

Great

TrustScore 4 out of 5

20 reviews

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Rated 1 out of 5 stars

This company is one of the very bad…

This company is one of the very bad ones. When you have a problem with a part or waiting for a refund they do everything to create more problems. And contact by phone is even worse. The incompetence is through the roof. Its not service minded at all. I have worked with service all my career both in Sweden and abroad and handled much in over 30 years and i never seen such bad service from Bildelaronline24 and Autodock who is the same. Dont buy from them its better to pay more for parts so you dont have to get frustaded. WARNING

Answer do the repley.
Yesterday ive got an email from them that showed that they miss documents. Called them and after another 30 minutes the person said that it was so Manny misstakes from them, (for the 20 th time) And he promisedmto fix it all. So every time its problems and it must be their way to cause it because why would they make mistakes in every way. Its been problems 6 times of 7 orders from them. Never again. Waiting for a refund now and i will buy elsewhere next time.

Answer 25 0ct. But the problems is that its been 14 days now and 4 times i got email saying 8 have to attach the reciept and i did it every time. Also 2 times by phone. I have asked to talk to Alex Clark who i spoke to in my chat conversations from the beginning. Asked about 10 times but nothing but sorry sir or my favorite, tomorrow.

Om really going to see this through and post what you people have done from start. So hopefully people think twice before doing business with bildelaronline24 and autodoc. You as a company seem to do this every time when there is a problem or refund. But to every time here sorry sir or as last week regarding this: Your employee says oh i se now what they have done wrong wile he is laughing. He said that there were Manny things wrong and that he would talk to the right people and sort this. This is the worst ive encountered in my life. And to talk to people that not is good on English does not help. This what you keep doing is crazy.

Update: 13th of nov 2023.
Finally got the refund after 30 to 40 calls and had to threat to take legall actions and report them.
And to write this on this site dosent feel good when you take erase my story and what had happened. it just helps companies that has this way of doing trying to cheat costumers. i will never buy a thing from them again.

19 October 2023
Unprompted review
Bildelar24 logo

Reply from Bildelar24

Hi Patrik!
We are sorry if any misunderstanding took place between and our support team.
Usually it takes up to 15 days to check the items after arrival and refund you. We notify customers on their email address at each step. If you have any questions, please do not hesitate to contact us at trust@bildelar24.com. Our QC manager will handle the case and help you.
We look forward to hearing from you and will gladly answer your questions.
Best regards,
Bildelar24 team

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