Terrible. Haven’t received my item, sent multiple emails regarding my order and had no replies whatsoever terrible customer service.
Company replied
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See what reviewers are saying
Easy to fill, empty & clean, keeps drinks hot, looks great, isn’t heavy, comes with its own cage( with very useful additional bar mount option) , will fit standard bottle cage, recommend 👍
2-3 wks after placing order I receive an email notification stating a refund has taken place with no other information. No response to follow up emails. Website states "product in stock"
I have used these lights before and they are brilliant as they will stay on the bike even over rough/ bumpy terrain. I have problems with attaching rear lights but these stay on as they have magnets
Company details
Written by the company
Whether you are a daily cycle commuter or a weekend warrior we can help you on your way - Vacuum reusable coffee cups, cycling balaclava, LED bike stabilisers – Bikes and co
Contact info
2 Heath House, Heath Villas, SE18 1PF, London, United Kingdom
- 07971184417
- philip@bikesand.co
- bikesand.co
Terrible
Terrible. Haven’t received my item, sent multiple emails regarding my order and had no replies whatsoever terrible customer service.
1 June 2023
Reply from Bikes&.co
Hi Connor. Sorry you didn’t get my messages I replied to both of them. Unfortunately I had to refund your order in full. I refunded you on the 23rd of May. Perhaps check your spam folder to see if my email is in there. You should have got the refund either on the day or the day after. Best regards, Philip
The email…
Hi Connor
Sorry I had to refund you in full for this as I’d run out of stock for these. Sorry about that. The refund was made on the 23 May 23
Best regards
Phil
Sent from my iPhone
Refund with no explanation
2-3 wks after placing order I receive an email notification stating a refund has taken place with no other information. No response to follow up emails. Website states "product in stock"
5 January 2023
Excellent product wish I had found it…
Excellent product wish I had found it much sooner. Nice to have a lovely hot drink whilst out on the bike on a cold day. Well worth the money
6 February 2022
Quick delivery
Quick delivery. Item in good condition. Fit for purpose. Would recommend.
18 January 2022
Bicycle Lights
I have used these lights before and they are brilliant as they will stay on the bike even over rough/ bumpy terrain. I have problems with attaching rear lights but these stay on as they have magnets
11 November 2021
Bought my small bikes lights LED &…
Bought my small bikes lights LED & there just great no problems at all and I received a free neckscarf from thrm so a great deal all round. Thankyou.
17 May 2021
Great product and excellent quality 👌
14 February 2021
Looks great, keeps drinks warm
Easy to fill, empty & clean, keeps drinks hot, looks great, isn’t heavy, comes with its own cage( with very useful additional bar mount option) , will fit standard bottle cage, recommend 👍
1 February 2021
Good products
Good products, great prices and I even got a free gift worth about a fiver with my already 50% off order.
Fast shipping, all in all happy with my purchase!
30 January 2021
Great product bought as a present
Great product bought as a present for a very satisfied cyclist! Already put to test in Richmond park! 😊
5 January 2021
Excellent flask and service
26 November 2020
- very good communication throughout…
- very good communication throughout the order process.
- quick delivery; well packed
- very happy with my product
13 October 2020
Superb service and a very helpful…
Superb service and a very helpful seller. Highly recommended.
24 September 2020
Unprompted review
Reply from Bikes&.co
Thanks David. Much appreciated!
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