I had a fantastic experience with Bikepackingshop. My order arrived with the wrong bottle size by mistake. I contacted them while they were on holiday, fully expecting to wait until they were back... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great shop with specialized products for bike packing that you cannot find easily elsewhere. And trust Bas for any support you need about bike packing, either you have an issue with a product you buy... See more
This shop was helpful, kind, and reliable, and reached out to me as soon as they could see one item was not in stock. They offered me another in the same moment, and it was a super easy and friendly t... See more
My purchase was a great experience ! I found exactly what I wanted in the broad choice of articles. The shipping was fast with precise tracking information. The packaging was 100% made of recycled... See more
Company details
Information provided by various external sources
Bikepackingshop wil je helpen de meest mooie avonturen op je fiets te beleven. Wij kunnen daarvoor de juiste tassen en andere spullen leveren. Maar ook voor een stukje advies kan je bij ons terecht. Vanzelfsprekend staat goede service voor ons bovenaan. Bij bikepackingshop kan je terecht voor bikepacking tassen voor op je racefiets en mountainbike. Wij leveren de fietstassen van de merken: Acepac, Restrap, Miss Grape en Revelate Designs. Daarnaast hebben we een breed scala aan accessoires op het gebied van bikepacking.
Contact info
Molenstraat 45, 7957CH, De Wijk, Netherlands
- 0624659776
- info@bikepackingshop.nl
- bikepackingshop.nl
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service and quick delivery!
Fast delivery, friendly customer support, fair prices
Quality Selection of Products.
Bikepackingshop has a quality selection of essential products to help Bikepackers along the way. Delivery was super quick, nothing to complain about.
10/10 would shop here again.
JA, snel, simpel, geen gezeik, even leuk berichtje achtergelaten op de bon. Wat kan ik zeggen? Het was er met 72h, netjes ingepakt, zag er goed uit, hebben de spullen even nagekeken voor ze het opstuurden en zelfs een extraatje erbij. Integere mensen zoals ik het zie. 10/10 would shop here again.
---[Website]---
☑ Excellent
☐ Good
☐ Neutral
☐ Bad
☐ "Had to use a map to get through"
Notes: -
---[Packaging & Shipping]---
☑ Excellent
☐ Good
☐ Neutral
☐ Bad
☐ "Took forever and It looks like a horse sat on it"
Notes: -
---[Customer Service]---
☑ Excellent
☐ Good
☐ Neutral
☐ Bad
☐ "Basically have been treated like a dog"
Notes: they even put a little extra in there!
---[Relative Quality After Opening Package]---
☑ Excellent
☐ Good
☐ Neutral
☐ Bad
☐ "Is this supposed to look like that?"
Notes: -
---[Pricing]---
☐ Excellent
☑ Good
☐ Neutral
☐ Bad
☐ "Had to trade a kidney for it"
Notes:
Average score: 5★ (rounded)
Would shop again: YES
supersnel & attent!
Fast delivery
Very Happy with their service
Very Happy with their service, very flexible and fast delivery
Product and packing good.
Product and packing good.
Handwritten note is nice.
But delivery way too slow. Order on monday, delivered on friday (dpd from holland to belgium)

Reply from Bikepackingshop
Bikepackingshop arranged delivery to…
Bikepackingshop arranged delivery to Sweden for me, although Sweden wasn't on the shipping list. I even got a discount on the shipping costs. And the delivery was very fast. I'm very happy with my purchase and your superb service-mindedness.

Reply from Bikepackingshop
Very friendly and helpful!!
I would 100% recommend this web store
I would 100% recommend this web store, it has great customer support plus offers quick and reliable delivery and service. Cheers
Voile straps
Very fast delivery. No problems. Product 100% as expected. Thanks for the raisins :)
Good experience
The shop was quick in preparing my purchase (AcePac saddle bag) for delivery. The product arrived as described. The bag looks really good and the quality seems high.
Great support and service
Great support and service. Very recommend.
Nige
Outstanding customer service
Firstly, this is one and only shop I found to have such wide range of Acepac gear in stock. Second, communication was great: although my country was not on the shipping list I could easily get it arranged with employee named Bas, he also kept me informed of actions and details with my order which now is on its way. Good place to get all your gear from!
The very first contact was…
The very first contact was overwhelmingly nice and friendly, and I got the impression that the guys at bikepackingshop.nl love to achieve a strong customer loyality. Every friend of mine who needs some bikepacking stuff I will warmly recommend this shop. Continue with your good work and always happy trails!
Great costumers service and products
Great costumers service and products, acepac rules
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






