Bike In Style Reviews 55

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

They took my order but didn’t have the stock. That would usually mean a low review. But everyone makes an error, or timing can be unlucky. They did however contact me fast, suggest alternatives, and g... See more

Rated 5 out of 5 stars

I've just finished building my first E-Bike purchased from Bike in Style. The packaging was badly damaged, but the Bike was OK. Before I purchased the Himo C26, I tested other E-Bikes costing mo... See more

Company replied

Rated 4 out of 5 stars

I have been well impressed with the service given however the first bike sent out was two sizes to big the second bike arrived the following day which was well impressive. My only complaint is that... See more

Company replied

Rated 5 out of 5 stars

My bike was to come from Dublin. I expected several weeks delay, endless emails, paperwork that I wouldn't understand properly, hidden charges for customs clearance and the like: I was not looking fo... See more

Company details

  1. Bicycle Store

Written by the company

Bike In Style is a UK family run business specialising in eBikes and eScooters.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

55 reviews

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Rated 5 out of 5 stars

It’s when things don’t go smooth that you find out who the best are.

They took my order but didn’t have the stock. That would usually mean a low review. But everyone makes an error, or timing can be unlucky. They did however contact me fast, suggest alternatives, and go through a whole process of making it right for me. All with personal and very fast interaction and response. That’s uncommon and what makes good service. All to rare these days.

28 March 2023
Rated 2 out of 5 stars

Great customer service at first that…

Great customer service at first that went downhill. I received my bike with scratches and was sent with a polish without any instructions on how to apply them, after applying my bike looks terrible. A bad experience all in all. Not sure if I'd purchase online again with this experience.

2 August 2022
Rated 1 out of 5 stars

I purchased bike fendfeers on the 11…

I purchased bike fenders on the 11 they were picked up om the 13 and dispatched on the 13 today is the 18th and still waiting charged £10 for delivery would of been quicker if i biked down myself what a joke

18 July 2022
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Reply from Bike In Style

I'm sorry for the delay in receiving your new mudguards. We posted this the same day we received your order. Once the item is posted we cannot control the speed of its delivery, this is down to the courier. This should have been received to you last week and we are sorry they are taking longer than normal.

Rated 5 out of 5 stars

Well from the start they was very…

Well from the start they was very patient waiting for my cycle to work certificate,from that moment the ordering,delivery was excellent,great customer service from Daniel.would use again and recommend….thanks..

20 March 2022
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Reply from Bike In Style

Thank you very much for your review, I hope you enjoy your bike :-)

Rated 5 out of 5 stars

Highly recommended

Shopping with Bike In Style is easy and I got a great deal... The staff are super helpful and really friendly too.

20 January 2022
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Reply from Bike In Style

Thank you for your kind feedback

Rated 5 out of 5 stars

Amazing people

I bought this bike off line and the guy I dealt with was amazing he helped me all the way through and kept me in touch about delivery of the bike
When I received the bike I was amazed on how it looked and to ride omg it’s just amazing I’ve been to work on already and even my work colleagues have said how nice the bike is
Just want to say a massive thank you to the company and especially the guy who I dealt with to buy this bike I’m so pleased with it thank you for all you have done

1 January 2022
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Reply from Bike In Style

Thank you for your kind review. It was a pleasure to help you, Please do let your colleagues know about our cycle schemes

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