Bigshoes Reviews 

797
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and perfect fit of products, especially the wide selection available for larger and wide-fitting sizes that are often hard to find. Many people found the ordering process simple and efficient, appreciating the prompt and speedy delivery of their items, often arriving very quickly. Reviewers frequently highlight the exceptional customer service, noting helpful staff and smooth processes for exchanges, with some even receiving new items before returning the old. Consumers also appreciate the overall value and durability of the footwear, leading many to become loyal, repeat customers due to consistent satisfaction.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, fit, and comfort of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting speedy and prompt delivery, with... See more

Service

Customers consistently report positive experiences with the service, often highlighting its speed and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as fantastic,... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of ordering and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult t... See more

Rated 5 out of 5 stars

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremely happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult... See more

Rated 5 out of 5 stars

Ordering is simple and the follow up from the company is excellent. products aare very good and choice which should be limited for the sizes i order (size 15) is varied and modern. Dave and Co are... See more


Company details

  1. #7 of 29 best companies in Men's Clothing Store
  2. #5 of 5 best companies in Boot Store
  3. #2 of 3 best companies in Plus Size Clothing Store
  4. #8 of 21 best companies in Shoe Store

Contact info

4.9

Excellent

TrustScore 5 out of 5

797 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(797)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Very speedy delivery, the shoes are perfect, great fit and very comfortable. Will be back in the New Year. Thanks for the wonderful service.

12 November 2025
Rated 5 out of 5 stars

Excellent Swervice.

Ordering is simple and the follow up from the company is excellent.
products aare very good and choice which should be limited for the sizes i order (size 15) is varied and modern.
Dave and Co are a master class in their profession.

25 September 2025
Rated 4 out of 5 stars

Overall experience positive

Good selection of large sized footwear for men. Can be a bit more expensive but that is the nature of buying larger sizes than normal. Postage can be slow and can take a bit longer than expected but this is the post office system not the seller fault. Have bought from heather shoes when they had a shop in city centre and now online they are just as good.

15 September 2025
Rated 5 out of 5 stars

Excellent service and after purchase care

Excellent service. I am so impressed with Big Shoes’ customer service and support. It’s impossible finding size 14 shoes for my son but I found exactly what my son needed at Big Shoes. There is a great choice for different activities and occasions.

It took a few attempts at finding the exact fit but Dave made it easy to exchange the shoes for the perfect fit and even sent a pair of complimentary insoles to make sure the shoes wear comfortably. I highly recommend Big Shoes.

12 September 2025
Rated 5 out of 5 stars

The website was easy to navigate

The website was easy to navigate, plenty of choice for the size 14 plus..delivery was within 3 days. My son is extremel happy to have comfortable, fashionable footwear. At 6'8" he finds it difficult to purchase anything on the high street. So, his birthday pressie went down a treat. I will continue to shop on this site and can recommend it, it really is worth a look.

14 August 2025

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