Very happy with my Yamaha p-225B digital piano. Unbelievable price and shipped to my door within 3 days. Would definitely recommend
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Very helpful advice on what guitar best suited my skill level. Even when I moved to the Central Coast I still prefer Big Music's selection and very knowledgeable and helpful staff. A very Satisfied... See more
Great help over the phone when I needed to check an issue with the automated delivery tracking link. Very helpful and responsive.
Shipping form was easy to understand, shipped quickly and arrived earlier than expect. Was delivered in good condition. Very happy :) thank you
Company details
About Big Music Shop
Information provided by various external sources
Contact info
85 Alexander Street, 2065, Crows Nest, Australia
- 0286226555
- richard.berkman@bigmusic.com.au
- bigmusicshop.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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delivered quickly no hassle
I have not received the headphone yet…!
I have not received the headphone yet which I ordered. NOT SURE what to rate here. Still waiting for the delivery !
Fast service and delivery
Very Disappointed
An amplifier I needed, and which I was assured was available through Big Music, was not supplied. This was very disappointing and the second time a prominent supplier had failed to deliver this Bugera amp. I have received a refund but I would be very cautious about using Big Music’s online service in future. I’ve wasted a month trying to get this amp and have had to buy a different product from another source.
Yamaha JR2 In Natural Finish
The guitar ( Yamah JR2) was delivered promptly and was packaged well. The price was also great, the cheapest I found including shipping anywhere in Australia.
I would definitely recommend the Big Music Shop to anyone looking to buy anything music related.
The guitar itself was as good as the reviews on you tube that I have seen.
The sound was amazing for a 3/4 guitar. It just needed a little tweaking with the truss rod for my personal taste.
Quick delivery great product
Don't show stock as available for…
Don't show stock as available for online order, then accept an online order, then do nothing about advising the customer of nil availability until the customer queries 'when is my order going to ship?'...
Website was easy to order from
Website was easy to order from.
Delivery was a little bit slow, but other than that all was well.
very prompt service
very prompt service, my items arrived very quickly and in good condition.
Ordered a fishman loudbox click and…
Ordered a fishman loudbox click and collect. Got an email ready to go within a couple hours. Pick up went smooth.
My experience was no fuss easy
My experience was no fuss easy to manage and I was kept informed on tracking my order. I will buy from you again. Thank you.
Great service
Excellent communication, rapid delivery. Great product at a very competitive price.
Super easy to deal with yet again!
Super easy to deal with yet again!! Really quick delivery!! Thanks great job 👍
Dealing with Big Music is seemless
Dealing with Big Music is seemless. They are knowledgeable and passionate about what they do. The customer service is exemplary, every time.
Fast and reliable service I got my…
Fast and reliable service I got my amplifier deliver before the day I was expecting.
Very happy with the piano stool
Very happy with the piano stool. Glad I got the larger one - is a good size for my kids.
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