Bigin by Zoho CRM 

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Rated 5 out of 5 stars

For the solopreneur, you cannot beat Zoho array of products. Bigin by Zoho CRM is a great entry-level CRM that has all the features a small business needs to get started, sans the cost bloat of Salesf... See more

Rated 5 out of 5 stars

I'm signing up (for the Premier edition) after a 15 day trial. I am a sales-focused solopreneur. I need a simple CRM, but with sales pipelines, simple automations for follow ups...and especially Bigi... See more

Rated 5 out of 5 stars

Bigin has provided the simplest and most effective tool for our small team and we only just discovered that the template pipelines go beyond just sales to other processes e.g. employee onboarding, whi... See more

Rated 5 out of 5 stars

There are lots of new CRM systems available now, but their 'innovative' UX, use cases and modularity don't really fit serious productive work (at least in my case). Bigin is inexpensive and has a... See more

Company details

  1. CRM Provider
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  3. Software Vendor

Written by the company

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small businesses unify all customer-facing operations— marketing, sales, onboarding, delivery, and support to help manage customer relationships effectively.


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406 reviews in the last 12 months

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Rated 5 out of 5 stars

Bigin is not just a simple CRM

Bigin is not just a simple CRM, but an effective CRM for small teams. It's the simplicity that makes it possible for users to switch over from traditional methods like spreadsheets and diaries.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Zoho Bigin is great for small business…

Zoho Bigin is great for small business that don't really need all the bells and whistles (and hassle of set up) of the power tools on the CRMs designed for large organisations. Bigin has just the right amount of power for the smaller business. I would thoroughly recommend giving it a try. I'm sure you will find it useful.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Bigin is a simple but powerful CRM

Bigin is a simple but powerful CRM
The app is feature rich but distilled into a more manageable form than many of the needlessly complicated CRMs out there, making it perfect for solopreneurs and small teams. Custom fields are missing from the free plan which is important in my use case, but the paid plans are very reasonably priced, particularly when compared to some of the competition (I won't name any names, but it rhymes with "Cubspot"). The visual pipeline is customizable, and there are a litany of integrations both inside and outside of the Zoho ecosphere. I highly recommend this CRM for sole proprietors, small teams and startups.

19 May 2026
Unprompted review
Rated 4 out of 5 stars

I have started using Bigin for last 2…

I have started using Bigin for last 2 week and surprised by how easy it is to setup and get started. very good option for small businesses. it covers almost all the requirements i had. is relatively cheap and good option for small businesses.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Bigin CRM has been a great solution for…ABSOLUTELY EVERYTHING!!

Bigin CRM has been a great solution for organizing and streamlining our real estate business operations. The platform is simple, user-friendly, and easy to set up without the overwhelming complexity that many larger CRMs have.

We especially like the clean pipeline management, automation features, email integration, and mobile accessibility. It helps us keep track of leads, clients, follow-ups, and transactions in a much more efficient way.

For small to mid-sized businesses, brokers, and teams looking for an affordable CRM that still feels professional and powerful, Bigin is an excellent option. The interface is modern, fast, and intuitive, making it easy for both experienced users and beginners to adapt quickly.

Overall, Bigin delivers strong value for the price and has helped improve our lead management and day-to-day workflow tremendously.

13 May 2026
Unprompted review
Rated 4 out of 5 stars

We recently started using Bigin CRM for…

We recently started using Bigin CRM for our new business campaign and have been happy with the system so far. It’s straightforward, easy to use, and has helped us keep everything organised. The layout is clean and simple, which made getting started very easy without needing lots of training. Would definitely recommend for start-ups or smaller businesses looking for an efficient CRM.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

We run a global distribution business…

We run a global distribution business across 20+ countries on Bigin. Two entities, multiple pipelines, complex introducer/OEM relationships — all handled cleanly. Simple enough that non-technical operators use it daily, powerful enough to run our whole sales operation. The Zoho ecosystem integration (Forms, Inventory, Flow) makes it our true source of truth. Best CRM value on the market for SMBs that need real infrastructure without enterprise complexity.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Bigin has been a real revelation

Bigin has been a real revelation. I'm really impressed that Zoho provided this CRM tool as an alternative to the other platforms that are exorbitantly priced. Bigin fits the budget for almost all enterprise-types and still gives robust CRM solutions. I will recommend to all serious business.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Very user friendly

Very user friendly. Perfect for small businesses. Helps manage my leads and is able to integrate with all our communication methods.

6 May 2026
Unprompted review

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