Bigin by Zoho CRM 

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Rated 5 out of 5 stars

For the solopreneur, you cannot beat Zoho array of products. Bigin by Zoho CRM is a great entry-level CRM that has all the features a small business needs to get started, sans the cost bloat of Salesf... See more

Rated 5 out of 5 stars

I'm signing up (for the Premier edition) after a 15 day trial. I am a sales-focused solopreneur. I need a simple CRM, but with sales pipelines, simple automations for follow ups...and especially Bigi... See more

Rated 5 out of 5 stars

Bigin has provided the simplest and most effective tool for our small team and we only just discovered that the template pipelines go beyond just sales to other processes e.g. employee onboarding, whi... See more

Rated 5 out of 5 stars

There are lots of new CRM systems available now, but their 'innovative' UX, use cases and modularity don't really fit serious productive work (at least in my case). Bigin is inexpensive and has a... See more

Company details

  1. CRM Provider
  2. also in
  3. Software Vendor

Written by the company

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small businesses unify all customer-facing operations— marketing, sales, onboarding, delivery, and support to help manage customer relationships effectively.


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(1,638)

355 reviews in the last 12 months

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Rated 5 out of 5 stars

good app

good app, specially for small or medium companies like us.
we are using zoho books also so very good for data integration.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Bigin-Free Trial

I was looking for a light weight CRM to track new leads and through my sales funnel and then through each project. Zoho Bigin has been great to far and I've not even started to use all the functionality. There support team is 1st class and I couldn't recommend highly enough...

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great package

I am very happy with my experience so far. I'm sure there is even more I can do with this once I fully utilise it.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

My experience has been great

My experience has been great. I love the genuine follow ups and the fast Turn around times most. The patience with the technical guys while yaking us through the demo was out of this world. I can't wait to start this. The charges are also very friendly compared to all the other systems I have used before. Looking forward to a smooth ride

29 January 2026
Unprompted review
Rated 5 out of 5 stars

So far, so good

These things take time and work to implement, but so far Bigin has all the elements we need in a CRM and at a reasonable price. We need a program that is easy to teach people, but still gives us the data a spreadsheet cannot.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Streamlined Pipeline Management for Growing Small Teams

Bigin by Zoho is a lightweight, intuitive CRM designed specifically for small businesses and startups that want to manage leads without the bloat of enterprise software. It focuses on the essentials: you can capture leads from multiple sources and drag them through a visual sales pipeline - whether you're tracking initial contact, needs analysis, or closed deals. The platform automates follow-up reminders, logs email conversations directly to relevant records, and gives your team a clear, real-time snapshot of where every deal stands.
Designed with simplicity in mind, Bigin integrates seamlessly with popular tools like G Suite, Microsoft 365, and QuickBooks, allowing you to maintain your existing workflow while adding structure to your sales process. It is also highly scalable; you can easily add custom modules or upgrade to Zoho's broader suite as your operations expand.
Bigin does not include native features for contracts, payment processing, or complex marketing automation. However, if your primary goal is to organize customer interactions and maintain momentum in your sales cycle without a steep learning curve or a high price tag, Bigin provides a robust and focused foundation.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

"Our experience with Zoho Bigin has…

"Our experience with Zoho Bigin has been a complete game changer for our sales process. Before switching, we struggled with messy spreadsheets and missed follow-ups. Bigin simplified everything.

What stands out the most is the user-friendly interface—our team was up and running in less than an hour without any technical training. The pipeline management is visual and intuitive, and the integration with tools like WhatsApp and Email keeps all our communications in one place. It’s the perfect 'pipeline-centric' CRM for small businesses that want power without the complexity."

23 February 2026
Unprompted review

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