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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the competitive pricing of the products, often finding them significantly cheaper than retail. They also highlight the ease of purchase, quick download, and immediate availability of activation codes. Several users have consistently bought their tax software from this company for years without issues, praising the prompt service and the ability to re-download software and retrieve keys from their account. However, some people were dissatisfied with the product and customer service. A number of customers reported issues with activation codes not working or becoming invalid after some time, particularly when trying to reinstall software or use it on a new computer. There are also complaints about difficulties contacting the company, with some users experiencing unhelpful responses or a complete lack of assistance, leading to frustration and the need to purchase software from other vendors.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers report issues with invalid or deactivated... See more

Customer communications

People report negative experiences with contact, citing significant difficulties reaching the company. Many... See more

Customer service

Consumers find customer service to be negative, citing issues such as unresponsiveness and difficulty... See more

Application

Reviewers mention ambiguous feedback about the app. While some customers found the purchase and download... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers praise the very good and... See more

Based on these reviews

Rated 3 out of 5 stars

I purchased TurboTax through them, and it worked for a few days. Then it stopped working. I was getting a generic error when trying to pay for e-filing and some googling showed that the probable reaso... See more

Rated 3 out of 5 stars

I have used BHT for a couple of years with no issues until I went to look at my 2024 tax returns and transfer to my new computer. All of a sudden the return was there but the software was gone so I c... See more

Rated 4 out of 5 stars

This is the same TurboTax Home & Business I formerly purchased as a CD. Installation was easy, no problems at all, just as it was with the CD. I would have rated as a 5 star, however they billed my... See more

Rated 4 out of 5 stars

Purchasing and downloading the Individual 1040 was a little tricky. Took a couple of phone calls. But then fine. I finished the Federal portion. However when I got to the state download it was unsuc... See more


Company details

  1. Accounting Software Company

Written by the company

We are dedicated to being a Premium online software provider, offering the high quality GENUINE and LEGAL licenses you need at unbeatable prices.


Contact info

3.4

Average

TrustScore 3.5 out of 5

618 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Turbo Tax home and Business product license

The purchase of TurboTax home and business was quick and easy. Was able to download and activate using the license code. However they apparently sell the same code to multiple people so it will work for who ever files the earliest. Each code allows up to 5 tax filings after that it gets blocked.

Dont buy from this place; spend a couple more $$ and buy from Amazon or other reputable vendor where you can dispute.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

The price is cheap because they take a license that allows you to submit 5 returns and sell it to multiple people hoping they won't submit multiple returns. I was able to submit 2 returns, but when I tried to submit the third, the software told me the maximum had been reached. I called H&R Block and was informed that the license was not in my name and that all 5 returns had been used. I tried contacting the support number via text and got no response. The '24/7 Support' they have listed on the website is a blatant lie as no one responded to the text over 2 days and you can't call the number. It ended up costing me an additional $10 to file the additional return. I will not be using them again and will pay more somewhere else for a valid license and better service!

12 April 2026
Unprompted review
Rated 3 out of 5 stars

I see how they are making money now

I see how they are making money now - by selling the same license number to 5 different people. As long as I can use the software, I guess that's OK, but they should be transparent about this.

You just need to activate the software as soon as you purchase it, and you won't have any problems. And know that you can't download and install on a new computer. I wouldn't want to do that anyway, so it doesn't really bother me.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE OF BAD COMPANY OBTAINING AND SELLING FRAUDULENT LICENSES OBTAINED FRAUDULENTLY.

I tried to use for a second year for my father's final tax filing. I was stopped just before filing with an error box that says "Hmm... it looks like we’ve hit a slight snag" and when I contacted Turbotax for assistance, they told me the license code I received had been cancelled day ONE Day BEFORE I purchased my Premier tax software. I now see that I cannot call in, and the texting they offer does nothing, as well as the online "fill in the blank" boxes that never send the required SMS to verify your telephone, so you cannot submit. WTF, WHAT A SCAM! WHY DOESN'T TURBO TAX SHUT THEM DOWN IF THEY ARE SELLING FRAUDULENT SOFTWARE VERSIONS AND FIND THEIR INSIDE SOURCE THAT IS CLEARLY SUPPLYING THIS COMPANY WITH LEGIT BUT FRAUDULENTLY OBTAINED BAD LICENSES???

4 April 2026
Unprompted review
Rated 1 out of 5 stars

Buyer Beware! Probably sold us a stolen TurboTax license which was cancelled!

We purchased TurboTax (TT) Deluxe 2025 from Big Home Tax. The program worked fine through e-filing our Federal tax return, but the California return wouldn't e-file. After several phone calls with Intuit, our TT license was showing to TT as cancelled, causing the e-filing problem. TT agents said that Big Home Tax is not an authorized dealer, and they have been found to sell stolen licenses. Buyer beware!

5 April 2026
Unprompted review
Rated 1 out of 5 stars

Big Home Tax is not an authorized Turbo…

Big Home Tax is not an authorized Turbo Tax seller. Could not process state e-file. Turbo Tax support was unable to resolve and I purchased a new 2025 Turbo Tax Premier version from them. Worked perfectly, stay away from Big Home Tax!

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Scammed on 2025 HR Block

I purchased 2 copies of 2025 HR Block. I should have realized something was off when i could only pay using PayPal. They gave me activation codes that was already used.
You can only text and they assured me IT was looking into it. Never heard from them.
Filed dispute with PayPal and PayPal sided with the seller.
The seller was
Le Thi Hoa
paygate - at - irisowl.shop

I hope one day someone will return you the favor for a much bigger amount.

DO NOT BUY FROM BIG HOME TAX. It was a $50 lesson for me.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

BHT is a Total Scam

The activation code I got with my Turbotax 2025 no longer works because it was cancelled by BHT. I called my credit card company and disputed the purchase. They show the transaction's vendor to be "Family Clothing Store". Several reviews on TrustPilot state the same problem. Someone called TT and was told that Big Home Tax is not a valid TT seller.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product at a very good price!

The product was activated instantly and was sold at a very good price. Initially I needed help with installation and contacted the company via email. They responded very quickly and answered my questions satisfactorily.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Tax software activates right away and works great!…

I've been buying my tax software from Big Home Tax for about three years now and have not had any issues at all!
I highly recommend this company for your tax software needs. I researched it before buying and became aware of some complaints from customers; not from me.
Again, software activates right away, works great, no problems whatsoever from my end.

12 March 2025
Unprompted review
Rated 1 out of 5 stars

This company provides a serial number…

This company provides a serial number that is later invalidated. You can only message their help number. A bot on the other end will promise quick relief. It never comes. I messaged for two days and always a promise to ship a new serial number. It is truly fake

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Company isn't responding to my contact attempts

Tried to make same purchase in February 2026 & haven't been able to make contact with the company at all. I've sent emails & text, tried to chat on website & still haven't received any response.
I made a purchase in February 2025 & everything was great.

18 February 2026
Unprompted review

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