Goodgame Studios Reviews 18

TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Gaming service Provider
  2. Game Store
  3. Video Game Store

Information provided by various external sources

Goodgame Studios is an online games company founded in 2009 and based in Hamburg, Germany, and part of the Stillfront Group since 2018.


Contact info

1.9

Poor

TrustScore 2 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Still waiting for my money back 21.7.25 2 weeks waiting now for these scammers. Dont give these scammers anything!!! Need reporting Scammers. Take money from you multiple times then they closed your account and ignore your emails. avoid at all costs. I played big farm. I will continue to post reviews all over updated until they refund my money spent in the 2 weeks they allowed me to play. Greedy dont spend or dont play!! Looking into reporting them. I was using freecash which I assume they close your game so they dont pay out rewards also when your close!!! I will update daily until sorted

9 July 2025
Unprompted review
Rated 4 out of 5 stars

Cool but slow

Hello, I'm Miguel Kauã, and I was asked to refund a game purchased from this company. I have a few points to make, such as the delay, as the first response takes 48 hours To be answered, which is a bit annoying, in addition, each answer takes about 9-12 hours to be answered again, but in return, there is extremely efficient service, where you can It takes a while to finish, but it's very good, for example, I was attended to by an attendant named Ivy, and she was super nice, she attended to me efficiently and looked for the best route for the service, which Makes me give a rating of 4

31 May 2025
Unprompted review
Rated 1 out of 5 stars

no support

Have been playing this game for over 10 years, on nordic server, it's going Down and fast....One ally have a HUGE ammount of multi accounts, and they buy up more accounts openly, use foul demeaning language, wit sexist remarks....all this in breach of gg rules. When i and others report this to gg With screenshots...nothing happens.....We players pays their salaries but we are not given service or value for our money

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Review

The game is amazing but there are bugs that don't get fixed and users get banned unfairly and the adverts are very annoying

28 July 2021
Unprompted review
Show reviews in all languages. (18 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look