I dealt with Ray, Clayton & Spike. All very professional and knowledgeable. Helped us get the best price for the car I was trading in, not pushy with the extra warranties etc and sorted all paperwork... See more
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BCM Group was established in 2013 and consists of 3 used car dealerships in Leicestershire with the latest addition and flagship site Big Car World, BCM Group have access to over 350 vehicles in group stock. Our staff are well trained professionals providing an unrivalled customer experience with in-depth knowledge of the motor trade and the finance packages we offer. We provide a first-class customer experience offering the ability to apply for finance and purchase a car direct from our web site with nationwide delivery or via a one of our 3 retail sites. Big Car World & BCM Group work closely with accredited lenders such as MotoNovo Finance, Close & Oodle with access to several flexible low interest finance products to suit your plan and budget. All of our vehicles are ready for same day drive away and will be fully prepared and undergo a multi-point vehicle inspection.
Contact info
70 St. Margaret's Way, LE4 0BT, Leiceester, United Kingdom
- 0116 239 0347
- braunstone@my-bcm.co.uk
- bigcarworld.co.uk
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A great experience from Big Car World
We bought a car yesterday having seen the vehicle 2 weeks ago. Clayton took us on a test drive, there was no hard sell even when we said that we wanted to think about it, there was no pressure whatsoever, which was refreshing, We agreed the sale and there were a few things that I asked to be done and they were. Clayton kept me updated throughout the process and was very honest and always courteous.
When we received the car, it was immaculate and what made it all the better was the pride that everyone involved had taken to ensure that everything was perfect, thank you.
I did have a slight problem with a tyre whilst driving home, but when I popped back Brendan (chief mechanic) sorted it for me and was incredibly polite and quick to resolve the problem for me straight away.
The whole process was refreshing and not at all what I was expecting. I did make a trip to their other site off Abbey Lane and everyone there was the same, no hard sell, just old fashioned customer service. Thank you all.
Don't buy from these car scammers
Don't buy from these car scammers. The car wasn't road worthy, poor customer service. Rude.
Really great experience
Really great experience, Louis was exceptionally helpful!! Great guy!!
Fast and efficient experience
Fast and efficient experience, highly recommended.
Great service and good car
Great service from Louis! The car I bought was nicely cleaned and in good condition. Highly recommend buying a car from this place!
Great service from start to finish from…
Great service from start to finish from Louis.
Great experience
Great experience. Happy to answer questions and time to consider our options. Thanks
Leo was great with everything
Leo was great with everything, I would deffo recommend coming here if you’re after a car!
Great experience
Great experience, test drive available and a nice bow to go with the purchase.
Fantastic Customer experience.
Fantastic team members, really engaging had a good laugh whilst the car was being thoroughly valeted! Honestly cannot recommend the gang here enough! Top marks.
Great set of lads
Great set of lads, professional and friendly service, easy to deal with, would highly recommend and go back.
Superb customer service Ray
Superb customer service Ray, Indi and the team were very friendly and professional!! Nothing was too much trouble. We're very happy with our purchase. Would highly recommend
Perfect customer service
Perfect customer service. Had no issues at all i recommend highly
5 star customer service
Very pleasant and a great experience. Ray was very helpful. 😁
Great experience
Great experience. Louis and Ray were friendly and efficient. Leo also very helpful.
Absolutely amazing dealership,
Absolutely amazing dealership,
all 3 guys - Ray, Louis & Indapre were super helpful and couldn't of done anything more to assist.
All done thoroughly yet also nice and quick.
absolutely nothing wrong to note.
Extremely happy.
Very good service from ray he did a…
Very good service from ray he did a very good job very happy with him and Leo thank David Clarke
Kev was brilliant at big car world…
Kev was brilliant at big car world braunstone couldn’t have asked for a more knowledgable and helpful employee taking me through everything possible
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