We used the Big Bus Tour to see the main sights in Abu Dhabi. The Grand Mosque and Presidential Palace were fantastic. The drivers were all so helpful and welcoming, especially Murganan and Raja, who... See more
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We thought the staff were very helpful. It was great to see that Raju helped people with strollers off the bus. He was very helpful at giving directions at stops. It stops at the main attractions. We... See more
I purchased the option of the 5 days that I think is very valid for the many facilities that includes and for the cheap price. With these buses you can reach all the most interesting points of the c... See more
Really wonderful and comfortable experience. We could stop over wherever we wanted. Infact we missed the Dhow cruise the previous day and we were given a chance to still do it the next morning. Live... See more
Company details
Information provided by various external sources
Start your Abu Dhabi sightseeing adventure with a Big Bus tour. Our great city tour takes in the best of the Emirate's old and new charms, with stops at all the must-see attractions, including Sheikh Zayed Grand Mosque and the Emirates Palace Hotel. Flexible tickets and frequent hop-on, hop-off buses mean you can tailor your Abu Dhabi sightseeing experience to your own schedule, while entertaining and informative pre-recorded commentary in 8+ languages provides the perfect introduction to the city. Your Big Bus tour of Abu Dhabi also entitles you to great benefits, such as a free Yas Island Drive tour, giving you access to the city's main entertainment centre, Yas Marina F1 Circuit, Ferrari World theme park and Yas Waterworld park. You can also board a traditional Arabian Dhow Cruise along the Corniche. Best of all, you'll travel in comfort - our fleet of buses are purpose-built with air conditioning throughout.
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We used the Big Bus Tour to see the…Sheikh Zayed Grand Mosque
We used the Big Bus Tour to see the main sights in Abu Dhabi. The Grand Mosque and Presidential Palace were fantastic. The drivers were all so helpful and welcoming, especially Murganan and Raja, who ensured we got the correct entrance tickets for each venue. The on board commentary is excellent too. I would definitely recommend using the tour to see as much of this fabulous city as you can.
19 February 2026
Unprompted review
Helpful staff
We thought the staff were very helpful. It was great to see that Raju helped people with strollers off the bus. He was very helpful at giving directions at stops. It stops at the main attractions. We were told that the route was disrupted a little due to the cycling. The commentary was also informative
7 February 2026
Unprompted review
We had a great experience with big bus…
We had a great experience with big bus tours! Especially Raju is a great driver 🙏👍, very kind and helpful.
we missed signs on where the bus does stop.
The app is very handy to see where the bus is at the moment.
23 January 2026
Unprompted review
Fantastic tour and service
Fantastic tour and service. Very happy customer.
21 December 2020
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating. Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review!
We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
A lady in a short and blonde hair
on feb. 20 in yass mall..she is very rude I'm just ask here some of the details about the big bus tour. She can't talk very nicely as well...and she keep talking in her mobile phone..even I'm asking her.
From, Lebanese girl
21 February 2020
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your candid feedback with us and 1 star rating! Customer service and your Big Bus experience is very important to us and we share your frustration that we did not meet your expectations. We apologize for any inconvenience caused, We look forward to welcoming you on-board Big Bus Tours again in the future.
Mike Lees
Regional Director
Big Bus Tours
Recent trip
Well organised and friendly drivers and hosts, but limited available time to enjoy more than one stop-off, due to timetable constraints.
First bus at 09.45 and last bus at 17.00.
Buses reasonably comfortatable with A/C and headphones for commentary.
No toilets available.
30 October 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Very nice and informative
Hello, I took the Deluxe ticket with my parents visiting Abu Dhabi and it was very good, very nice and very informative, I am delighted!
except for two things: the Dhow cruise no longer exists and the yacht cruise is not very good and not very "VIP".
but the rest was fine!
Thank you
30 September 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
good - But not good enough
One hour between every bus in Abu Dhabi is definitely too long. The bus station on gps were not exactly located. We missed the bus and took a taxi...
And 20 Minutes waiting time at 45 degrees was heavy. Every 30 Minutes every bus would be perfect. And locate your gps points exactly! And point of interest with a walk of more than half an hour ( Iranian Souk) is a Little bit to much with that temperature.
10 October 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Excellent service
Crew are friendly and helpful with warm hospitality and contagious smiles.
Would be a great if you will provide a bottle of water during the trip especially this summer. Would be a nice gesture for your passengers and for sure they will praise you for it.
Thanks it was an excellent experience with you guys. Keep it up!
16 September 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Friendly staff
Thank you to the very friendly and courteous staff team and special thanks to Ahmed.
I thoroughly enjoyed discovering Abu Dhabi with BigBusTours.
29 May 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
We had friends over recently and took…
We had friends over recently and took them on this tour. Great experience even for us 'locals' !
7 May 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Really not worth at all! Very unpleasant
Always very happy with BigBus but really not this time. They changed the map before we arrived without letting us know by mail. Really to expensive for what it is in Abu Dhabi. BigBus in Dubai was great last year. On the website they mentionned a City Pass but we never got this one and nobody here knows what this is. It’s just a waste of time and money. If you are on Yas Island, just take the Yas Express, it’s for free, or take the public bus, it’s cheap.
6 May 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your candid feedback with us and 1 star rating! Customer service and your Big Bus experience is very important to us and we share your frustration that we did not meet your expectations. We apologize for any inconvenience caused, We look forward to welcoming you on-board Big Bus Tours again in the future.
Mike Lees
Regional Director
Big Bus Tours
A great time viewing Abu Dhabi
We had a great time viewing the city of Abu Dhabi. Everything was great and the information we were provided was really interesting. I recommend this tour to everyone that wants to see the city.
22 April 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
I purchased ticket for 2 which includes…
I purchased ticket for 2 which includes show cruise.
I am not able to understand that cruise finishes at 4 30 and last bus lease 4 30. Why this connection is exactly same time and if u reach 430 from cruise u cannot walk to bus pickup point in few seconds.
And the more big thing staff of big but at marina mall point. Very non cooperative and with poor customer service to handle such situations.
Pls work on it to show good gestures to visitors.
31 March 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your candid feedback with us and 1 star rating! Customer service and your Big Bus experience is very important to us and we share your frustration that we did not meet your expectations. We apologize for any inconvenience caused, We look forward to welcoming you on-board Big Bus Tours again in the future.
Mike Lees
Regional Director
Big Bus Tours
Helpful
Helpful, friendly staff and drivers. However, the dhow cruise is not available (for maintenance, I do not know) on the dates we availed of our deluxe ticket.
22 March 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Really good day saw lots of fab things…
Really good day saw lots of fab things definitely recommend it
19 March 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Simply perfect!
11 March 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Great value for money clean bus careful…
Great value for money clean bus careful driver intelligent and obliging it was the best way to see Abhu Dhabi
1 February 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 5 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Punctuality at BIG BUS tour
BIG Bus tour in Abu Dhabi is punctual and great sightseeing at Red Route. Unfortunately, due to short trip stay, we did not get a chance to see the Green Route.
We will be back again to see more via BIG BUS :)
Regards
Catherine Watt
2 January 2019
Unprompted review
Reply from Big Bus Tours Abu Dhabi
Thank you for taking the time to share your feedback with us and really appreciate the 4 star rating! Customer service and your Big Bus experience is very important to us and nothing makes us happier than when our customers are happy. Thankyou for taking the effort to give us a positive review! We look forward to welcoming you on-board Big Bus Tours again in the future.
Have an awesome day
Mike Lees
Regional Director
Big Bus Tours
Complainment, no good service tilll now....
Dear Big Bus Team,
Sorry, but till now my impression of Big Bus service is poor. I have an Abu Dhabi Deluxe Ticket. Your Website says, ther shall be Great Extras included ike Sharjah Tour, Dubai Creek Cruise, Desert Sunset Experience, Palm Island Drive . So I went to Big Bus "office" in Mall of the Emirates to ask, and they said, "Sorry Mam" but only Atlantis Lost Chambers would be inclusded in the Abu Dhabi Deluxe Ticket, And first I would have to go to Abu Dhabi to get the ticket stamped or something. The Lady in Dubai telephoned with Dubai, and explained to me, that all the other mentioned extratours would be only for the dubai ticket holders.
I would like to complain, because on your website it is clearly said, that "The following attractions are included with our City Pass, free with all Big Bus Tours Abu Dhabi Deluxe Tickets". So why does your service-staff not know this, neither in Dubai, nor in Abu Dhabi?
You should either make better descriptions on your Website or inform your service staff better about the handling of free extras in the other city.
Sorry but till now I am disapointed.
I hope I will get a better impression of your service when I will join the tours and extras in Abu Dhabi.... Kind greetings, Kirstin Kabasci
20 November 2018
Unprompted review
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