Big Blue Squirrel Self Storage Reviews 

238
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This is the second time I have used Big Blue Squirrel Storage in Thurrock. The staff are extremely helpful and nothing is too much trouble. You can also purchase padlocks, boxes, bubble wrap and anyt... See more

Company replied

Rated 5 out of 5 stars

First time using any storage company and so far no complaints about Big Blue Storage. The premises is really clean and tidy so no concerns about using facility. Everything was explained really wel... See more

Company replied

Rated 5 out of 5 stars

Blue Squirrel Maldon is well organised with easy access the storage units. We have dealt mainly with Rachel on reception who has been very helpful throughout making the whole process easy. Will use Bl... See more

Company replied

Rated 5 out of 5 stars

I used Blue Squirrel last year when I sold my property and needed somewhere close to my temporary accommodation in Chafford Hundred. My first contact was Damon who was very helpful and patient. He exp... See more

Company replied

Company details

  1. Warehouse

Information provided by various external sources

Self storage rooms available for Personal and Business customers within Essex Flexible storage solutions with low rates and easy access


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

238 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(238)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scott went above and beyond and was an…

Scott went above and beyond and was an absolute godsend!
Great facilities and really happy to be using the company

15 October 2022
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Reply from Big Blue Squirrel Self Storage

Thank you for the positive feedback! Hope you enjoy your stay!

Rated 5 out of 5 stars

Very professional team

Very professional team, very informative, polite, helpful, fast, explain things well, respond to e mails quickly, really good service!!

1 September 2022
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Reply from Big Blue Squirrel Self Storage

Thanks for the 5* Review! We hope you enjoy your stay with us!

Rated 5 out of 5 stars

Good storage

Big enough, clean and fairly priced storage. Additional thanks to the staff, who was really helpful!

8 August 2022
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Reply from Big Blue Squirrel Self Storage

Thank you for the 5* review

Rated 5 out of 5 stars

Excellent Customer Service

Had to sort a unit out remotely as based far up north for our staff to use close by, staff extremely helpful and was able to sort it all out in a couple of days cannot fault the customer service received

20 July 2022
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Reply from Big Blue Squirrel Self Storage

Thank you for the 5* review

Rated 5 out of 5 stars

Easy to arrange and setup

Easy to arrange and setup. Excellent customer service a very helpful, friendly staff.

16 July 2022
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Reply from Big Blue Squirrel Self Storage

Thanks for your 5* Review! We hope you enjoy your stay with us

Rated 5 out of 5 stars

Amazing service as always

Amazing service as always. I’ve used Big Blue Squirrel for the past 6 years and it’s always the same exceptional service from their staff. They are very welcoming and always ready to help. The site is secure and goods are safe.

22 May 2022
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Reply from Big Blue Squirrel Self Storage

Thank you Esther for the positive feedback! Hope you enjoy your stay!

Rated 5 out of 5 stars

Very friendly and so helpful and a

Very friendly and so helpful and a, delight to deal with. Units are well built and easy to access 👍👍👍

11 April 2022
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Reply from Big Blue Squirrel Self Storage

Thank you for the 5* review Tony! Hope you enjoy your stay! :)

Rated 5 out of 5 stars

Quick effective excellent...

Quick effective done all the paperwork online than went to the office and in 5 min have been able to out mu stuff in the self storage.... excellent thanks..David

16 March 2022
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Reply from Big Blue Squirrel Self Storage

Thank you for the 5* review David! :)

Rated 5 out of 5 stars

Survey

Excellent experience

17 January 2022
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Reply from Big Blue Squirrel Self Storage

Thanks for the 5* review!
We hope you enjoy your stay with us!

Rated 5 out of 5 stars

Very clean unit and reception very…

Very clean unit and reception very helpful staff given the information that was needed and explained the system and how it works , answered all questions asked will recommend this company

6 January 2022
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Reply from Big Blue Squirrel Self Storage

Thank you for the positive feedback! Hope you enjoy your stay!

Rated 4 out of 5 stars

Easy Peasy

Contract easy to set up. People are helpful, knowledgeable and approachable.

4 November 2021
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Reply from Big Blue Squirrel Self Storage

Thank you Carol for the positive feedback!

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