Biellavintage Reviews 

112
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

this is a total scam! I ordered these thinking they were from an australian website and received a chinese tracking number. I would not have ordered these if I knew they were from china as I paid... See more

Rated 2 out of 5 stars

Fast delivery to UK. Pieces are very pretty. HOWEVER!! The material is described as hypoallergenic and gold plated. But in the fine print it lists unrealistic reasons for why the product will rub off... See more

Company replied

Rated 5 out of 5 stars

Amazing quality product and service!! Purchased the Slinky Chain and love it, perfect on its own or layered. A beautiful final touch to literally any outfit. There was slight delay, due to the Covid... See more

Company replied

Rated 5 out of 5 stars

I received my chunky ring, bracelet and letter chain in the post this week. They are all beautiful. I would recommend going up two sizes in the rings for the perfect fit!! The price is fantastic to... See more

Company replied

Company details

  1. Jewelry Store
  2. also in
  3. Fashion Accessories Store

Written by the company

Biella Vintage is an Australian owned jewellery brand that is inspired by the chic European summer lifestyle and a love of all things golden and vintage.


Contact info

3.3

Average

TrustScore 3.5 out of 5

112 reviews

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3.3

All reviews

(112)

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Rated 1 out of 5 stars

this is a total scam - drop shipping from china with australian price tags! cheap quality

this is a total scam! I ordered these thinking they were from an australian website and received a chinese tracking number.
I would not have ordered these if I knew they were from china as I paid the price tag thinking they were quality. I would have obviously just paid a few dollars for ones from china if i wanted cheap ones.
After waiting for weeks, they are light weight cheap and not what I wanted at all. (as expected when I received the chinese tracking number)
0/5 stars!!!!!! and I messaged them on instagram and did not receive any response.

7 April 2025
Unprompted review
Rated 2 out of 5 stars

I mean I loved the jewellery when I…

I mean I loved the jewellery when I first put it on, but this is day one of my wearing my gold ring and it has already started to fade and scratch with silver coming through. Very disappointed. While the price is pretty good, I won't bother with the quality. Didn't last more than 6 hours

1 March 2024
Unprompted review
Rated 5 out of 5 stars

I love it! High quality, low price.

I love biella vintage!! The products are great, and the price is very reasonable. I’ve got a lot of jewelry from different brands but their quality isn’t such great for the price.

27 November 2023
Unprompted review
Biellavintage logo

Reply from Biellavintage

Hey there! Thanks a ton for the love and support for Biella Vintage! I'm thrilled you're enjoying our products. Quality and fair prices are super important to us, so it's fantastic to hear you've found value in what we offer. If you ever need more jewelry or anything else, swing by—we'd love to have you back!

Rated 5 out of 5 stars

Lovely products and great customer care!

Lovely products and great customer care!
I purchased a few rings a while ago and have now returned for a new order, this time to try their earrings.
The quality is good and there are many cool options to choose from.

6 October 2023
Unprompted review
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Reply from Biellavintage

Thank you for sharing your positive experience with us! We're delighted to hear that you've been pleased with our products and found a variety of appealing options. We look forward to assisting you with your earring selection!

Rated 5 out of 5 stars

Why I remain a loyal client to Biellavintage

I have bought many products from this company, which I am exceptionally pleased with, and which makes me return as a regular client. Even when I had a recent order that was not up to my standards, the service representative, Camille, was excellent in offering me a great solution which resulted in me getting another product that I really love. Overall, great quality, experience, consistency, and service.

28 August 2023
Unprompted review
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Reply from Biellavintage

Thank you for sharing your wonderful experience with us! We're thrilled to hear that our products have consistently met your expectations and that our dedicated team member, Camille, was able to provide you with excellent service. Your continued support as a regular client means a lot to us. We look forward to continuing to exceed your expectations in the future.

Rated 5 out of 5 stars

Amazing service!

Really love the quality of the jewellery from Biella Vintage. The customer service is amazing as well. Even when I made an error with my order the team helped sort the issue promptly. Have already made another purchase! Highly recommend!

21 August 2023
Unprompted review
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Reply from Biellavintage

I'm delighted to hear about your positive experience with us! It's great to know that we were able to quickly address any issues with your order. Your endorsement speaks volumes, and I'm glad you've already made another purchase. Thanks for the recommendation!

Rated 5 out of 5 stars

Pretty earrings of great quality!

I love the earrings I bought from Biella Vintage!!! They’re super pretty and of excellent quality; I’ve tried other companies, but many of their earrings' colour fades after a while, and they lose shape, not these, though🙌 I’ll order more further ahead!

21 June 2023
Unprompted review
Rated 5 out of 5 stars

GORGEOUS JEWELRY! Definitely will buy again! thank you!

I initially bought gold hoops...my goodness gorrrgeous!!!, solid 'genuine gold looking' and just stunning!..so then I ordered a necklace, gold, looks again like genuine solid gold, important to note I don't EVER (until now) buy anything BUT solid gold, but have been so very impressed with the authentic look of this jewelry brand...will definitely be buying again, Thank you Bielle :)

10 April 2023
Unprompted review
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Reply from Biellavintage

Thank you so much for your kind words and for sharing your experience with us Nina! We are thrilled to hear that you love your jewelry and that our pieces have met your expectations for solid, genuine gold appearance. We take great pride in our craftsmanship and quality, and we're delighted to know that our efforts are appreciated.

We can't wait to have you shop with us again soon!

Rated 1 out of 5 stars

‘Gold’ rings are yellow and look cheap

‘Gold’ rings are yellow and look cheap. Website has contradictory information on returns, including that must be returned within 14 days of purchase which is impossible as the items took more than 14 days to ship from China even though the website promotes as being Australian.

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery- Durable and…

Beautiful jewellery- Durable and waterproof. Lovely and helpful team. Will be buying again soon!

3 March 2023
Unprompted review
Biellavintage logo

Reply from Biellavintage

Thanks for your positive feedback Molly! We're thrilled to hear that you love our jewelry and that our team was able to assist you. We look forward to having you as a customer again soon!

Rated 5 out of 5 stars

Rose was really helpful!

16 February 2023
Unprompted review
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Reply from Biellavintage

Thanks for letting us know that Rose was able to assist you! We're glad to hear that you had a positive experience and we'll be sure to pass along your feedback to her.

Rated 2 out of 5 stars

Very yellow and cheap looking

Ordered a bracelet which looked lovely online. In reality it’s very yellow and looks cheap so I won’t be wearing it but it does seem waterproof so if that’s more important to you they may be ok. Shipping came direct from China so I’m not sure whether the company is Australian as the website suggests.

5 January 2023
Biellavintage logo

Reply from Biellavintage

We apologize for the disappointment you've experienced with the bracelet you ordered Salli. We value your feedback and take your concerns seriously. While we aim to provide accurate representations online, we understand that the actual product may sometimes differ.

Regarding the shipping location, we are an Australian-based company, but we do source products internationally to offer a diverse range. Should you have reached out to us, we could have promptly addressed this matter. We genuinely appreciate your feedback and value it as an opportunity for enhancement. Your input will undoubtedly contribute to our continuous improvement efforts. Thank you.

Rated 5 out of 5 stars

Beautiful product

I received the 2 rings I ordered yesterday and I am thrilled to bits with them. Their website shows the products exactly as they are. And the sizing is perfect. I first heard about Biellavintage when I commented on a ring on a friend's hand and when she told me how good they were to deal with I immediately went on line and ordered. I will be recommending them to all my friends.

8 September 2022
Unprompted review
Rated 5 out of 5 stars

I’ve ordered from this brand twice now…

I’ve ordered from this brand twice now and they never dissapoint. The quality used is amazing and it’s worth every penny, overall love the aesthetic and how minimalistic their website is as it’s not overwhelming for the client. They’re very attentive to orders and I love their packaging as well 💗

1 August 2022
Unprompted review
Rated 5 out of 5 stars

I love the pieces I ordered

I love the pieces I ordered. They can be used for just about any occassion. When I had queries about my purchase, I contacted them via Facebook messenger and they were accomodating, friendly and professional. Will purchase again.

19 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. They are super responsive and helpful. I had some issues with delivery but they’ve reshipped my order without hesitation. The product is beautiful. I strongly recommend!

6 May 2022
Unprompted review

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