I sent an email regarding a return request, but I haven’t received any response yet. Could you please check it and let me know how to proceed?
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Scammers. Beware do not buy anything off these guys. I bought a Vitality MagicPro for 49.90 on May 9th. Still waiting for item to come. Asked them numerous times to refund me but haven't even got a re... See more
I've never written a review before but felt obliged after seeing all these bad reviews. I ordered a jacket and everything worked out fine. It took a week or so for it to arrive (ordered from Sweden),... See more
Ordered three times from this company, never had any troubles. The products were good quality and as described on their web page. The only thing that bothers me is that they offer free shipping not be... See more
Company replied
Company details
Information provided by various external sources
You can find on our website 105 brands, simple way of shopping, great customer service and a lot of fashion experiences that will entertain you. We want to enrich our fashion online store , so we are continually expanding portfolio of brands and give freedom to other world-wide brands across different styles, not only in our country, but also abroad. On our website you will find a wide selection of clothing from tops, shirts to shoes and handbags. This all in one place. Are you afraid that something will not fit you? Contact us via info@bibloo.com or via phone number +420 222 701 480. We have all goods in stock, and it is not a problem for us to measure the selected piece by you or describe it in detail.
Contact info
Czech Republic
- bibloo.com
2.4
Poor
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Ordered a diesel tshirt
Ordered a diesel tshirt, almost looks original but it isnt. Never going to order again. Two stars because delivery was fast.
25 January 2019
Unprompted review
Reply from BIBLOO
Hello, we respect and are grateful for your opinion. Originality of each product can be varified by a unique code on the inner layer of a product. We sell over 130 brands of whome all are originals and to each one we offer a 2 year warranty or 30 days return policy. We are sorry if you were disapointed with what you ordered. Kind regards, your Bibloo.
Poor service
Think twice before you order from BIBLOO! I ordered shoes in my usual size, but they turned out to be too big. Returning it will cost me 18 euro without tracking (which is high risk of package loss/stolen) and 30 euro with tracking, which is over 50% of what the shoes cost. If you can't offer your customers the service of free returning, you shouldn't ship to other countries!
20 September 2018
Unprompted review
Reply from BIBLOO
Hello,
thank you for your review.
When returning the goods, the shipping costs are at customers' expenses. We have this information written on our website.
Thank you for understanding.
Your BIBLOO
placed an order on 25th of january
placed an order on 25th of january, and still havent heard anything. not even an order confirmation. my order on there web page is alo gone. i will not recoment this page for anyone.
1 February 2018
Unprompted review
Reply from BIBLOO
Hello,
thank you for your review. Your order from January 25 was automatically cancelled, because you didn’t finish the online payment. Our colleague informed you about this immediately in reply to your e-mail on 1st February 2018.
Thank you for understanding.
Your BIBLOO
For now my experience is very good
For now my experience is very good. Fast delivery and quality items.
27 January 2018
Unprompted review
Good experience!
Delivery within 3 working days as promised, easy ordering from a clear website and good follow up information after my order. Also, a good price for my long searched item (Guess bag). Will definitely order again.
18 September 2017
Unprompted review
The worst experience I've had shopping
If I could give it 0 stars, I would!They rob people and don't send the purchase . I have a terrible experience with them! Never more!
20 August 2017
Unprompted review
Reply from BIBLOO
Hello,
We have communicated with you since sending the shipment. On 25.7.2017, GLS confirmed to us that your shipping package was lost. We refunded your money to your PayPal account 26.7.2017 next day.
We are very sorry for your experience with our e-shop. Unfortunately, the shipping company GLS is responsible for the loss of the package.
Thank you for your understanding, your BIBLOO
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