Great delivery, updated all the time on delivery. The doll is so lovely , good quality, good value for money , will definately buy again from this company . Very trustworthy to deliver on time with sa... See more
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Review summary
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Reviews shaping this summary
Beautiful gift for my 2 year old Grandaughter . Doll looks very realistic & changing bag just perfect. Pushchair seems a little small, but does the job. I am sure she will enjoy opening & playing with... See more
Company replied
Excellent service! Fast delivery, awesome little baby. Definately going to buy many more for my grambaby. Only negative, the dolly could have been wrapped in tissue or something before being placed... See more
Company replied
Wow what a lovely doll (snowflake) was well packaged, delivered before Christmas, really surprised at the quality it’s top notch. My granddaughter loved it, definitely highly recommend this product. H... See more
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Company details
Written by the company
BiBi Dolls. They come in every size, and for any occasion. Variety of designs, and tens of outfits, that will leave your mind in a daze. A selection of BiBi Babies ready to bring joy and love to the life of a lucky receiver.
Contact info
Unit 6, Edenbridge Trading Centre, Hever Road, TN8 5EA, Edenbridge, United Kingdom
- 01732 866922
- support@themagictoyshop.com
- bibidoll.co.uk
4.5
Excellent
463 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Bibi Doll
Dear Helen,
Thank you for the 5 star rating, it means a lot to us. We are glad to know that you found the BiBi Doll to be gorgeous. You have our sincerest gratitude for choosing BiBi Doll, it means a lot to us!
Kind regards,
MN
BiBi Doll
Great service and delighted with the…
Great service and delighted with the quality of the clothes for doll and the doll itself.
2 January 2026
Reply from Bibi Doll
Dear Janey,
Thank you so much for the 5 star rating, it means a lot to us. We are glad to know that you found the quality of the Doll clothes and the BiBi Doll itself to be great! Welcome to the BiBi community, we look forward to serving you again soon.
Kind regards,
MN
BiBi Doll
Doll was amazing my 5 year old…
Doll was amazing my 5 year old granddaughter loved it his clothes were also beautiful
29 December 2025
Reply from Bibi Doll
Dear Sharron,
Thank you so much for the 5 star rating and for choosing BiBi Doll for your granddaughter, who loved her new BiBi Doll. Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Great stuff
Great stuff. Fast delivery as only ordered christmas day and got them the other day.
28 December 2025
Reply from Bibi Doll
Dear Clare,
Please accept our sincerest gratitude for the 5 star rating, it means a lot to us. We are glad to know that you are more than satisfied with your order. Thank you for choosing BiBi Doll and welcome to the BiBi community!
Kind regards,
MN
BiBi Doll
Wow what a lovely doll (snowflake) was…
Wow what a lovely doll (snowflake) was well packaged, delivered before Christmas, really surprised at the quality it’s top notch. My granddaughter loved it, definitely highly recommend this product. Happy customer
25 December 2025
Unprompted review
Reply from Bibi Doll
Dear Jan,
Please accept our sincerest gratitude for the 5 star rating, it means a lot to us. We are glad to know that you found BiBi Snowflake to be a lovely doll with top notch quality. Thank you for choosing BiBi Doll and welcome to the BiBi community. We look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Fab website
Quick delivery, lovely products, refunded with no problems when i ordered the wrong size of clothes. Will shop here again.
15 December 2025
Unprompted review
Reply from Bibi Doll
Dear Sharlene,
Thank you so much for the 5 star rating, it means a lot to us. We are glad to know you are more than satisfied with your order and the service provided to you. We look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
I have bought a number of things from…
I have bought a number of things from bibi dolls now 4 my niece for Xmas there beautiful
21 December 2025
Unprompted review
Reply from Bibi Doll
Dear Allison,
Thank you so much for the 5 star rating, it means a lot to us. We are delighted to know you are more than satisfied with your order. Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
I havent opened the parcel yet.but i…
I havent opened the parcel yet.but i will be wrapping things up soon.but iam sure she will love her.
12 December 2025
Unprompted review
Reply from Bibi Doll
Dear Mary,
Thank you so much for the 5 star rating, it means a lot to us. We are delighted to know that you are more than satisfied with your order. We appreciate you choosing BiBi Doll. Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
The customer service was brilliant
The customer service was brilliant. I was kept up to date with my order from beginning to end. The doll was so beautiful exactly as described.
10 December 2025
Unprompted review
Reply from Bibi Doll
Dear Ms Hutchinson,
We greatly appreciate your feedback and 5 star rating. We are pleased to know that you are more than satisfied with your order, finding the BiBi Doll to be beautiful and exactly as described. Thank you for choosing us and welcome to the BiBi community!
Kind regards,
MN
BiBi Doll
Lovely good value doll
Lovely doll for my wee 14 month Granddaughter. Well made and very cute. She is going to love her ‘baba’
10 December 2025
Unprompted review
Reply from Bibi Doll
Dear Allison,
We are delighted to know that your granddaughter will love her new BiBi Doll. Thank you so much for choosing us. Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Beautiful doll so well made i’m sure my…
Beautiful doll so well made i’m sure my great granddaughter will love it
4 December 2025
Unprompted review
Reply from Bibi Doll
Dear Christine,
Thank you for the 5 star rating, it means a lot to us. We are glad to know that you found the BiBi Doll to be well made. We are sure your granddaughter will love it!
Kind regards,
MN
BiBi Doll
Easy website with great selection
Easy website with great selection. Lovely doll. Nice soft body and just the right size for. 3 year old. Doll has lovely face and clothes are cute.
24 November 2025
Reply from Bibi Doll
Dear Lynn,
We are delighted to know that you chose BiBi Doll for your 3 year old, finding it to be lovely with cute clothes. Your 5 star rating means a lot to us. Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Beautiful Gift
Beautiful gift for my 2 year old Grandaughter . Doll looks very realistic & changing bag just perfect. Pushchair seems a little small, but does the job. I am sure she will enjoy opening & playing with them on Christmas day
2 December 2025
Unprompted review
Reply from Bibi Doll
Dear Baxter,
We are glad to know you are more than satisfied with your order. Thank you for choosing BiBi Doll for your granddaughter, finding it realistic and the changing bag to be perfect. Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Reply from Bibi Doll
Dear Elaine,
Thank you so much for the 5 star rating, it means a lot to us. We are glad to know that you found the quality of the BiBi Dolls and Accessories to be lovely. Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Goods delivered within a few days
Goods delivered within a few days. Love the doll I know my great granddaughter will love it
26 November 2025
Unprompted review
Reply from Bibi Doll
Dear Jayne,
Thank you so much for the high rating. We are delighted to know that you love the BiBi Doll and know that your great granddaughter will love it too! Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
The doll is very well made as are the…
The doll is very well made as are the lovely clothes. Definitely good value for money. It was easy to order and delivery was very quick. Would definitely recommend.
22 November 2025
Unprompted review
Reply from Bibi Doll
Dear Christina,
We are delighted to know you are more than satisfied with your order, finding the BiBi Doll to be well made with lovely clothes. Thank you so much for the 5 star rating, it means a lot to us. Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Very quick service
23 November 2025
Unprompted review
Reply from Bibi Doll
Dear Mrs. Kim,
Thank you so much for the 5 star rating, it means a lot to us. We are pleased to know you are more than satisfied with your order. We look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Most beautiful doll.
This is the most beautiful looking doll I have seen. Well made. Pretty clothes. Well packaged. Website easy to navigate. Arrived on time. My granddaughter will love it to bits. ❤️
17 November 2025
Unprompted review
Reply from Bibi Doll
Dear Petra,
We are delighted to know that you found your new BiBi Doll to be beautiful looking and well made! with pretty clothes. Thank you so much for choosing BiBi Doll for your granddaughter. Welcome to the BiBi community, we look forward to serving you again soon!
Kind regards,
MN
BiBi Doll
Lovely boy doll
Lovely boy doll, ( Navy) with extra outfit included. Just the right size for my 3yr old granddaughter. Bought as a Christmas present. She is going to love her doll. Realistic hands and feet. Bought the bottle set too, so she can feed him. Quick delivery, very pleased with purchase.
2 November 2025
Unprompted review
Reply from Bibi Doll
Hello,
Thank you so much for the 5 star rating, it means a lot to us. We are glad to know you are more than satisfied with your order, finding your new BiBi Doll Navy and the Accessories to be lovely and just the right size for your granddaughter. Thank you for choosing BiBi Doll for your granddaughter's Christmas present and welcome to the BiBi community!
Kind regards,
MN
BiBi Doll
Reply from Bibi Doll
Dear Patrick,
Thank you for your feedback. We sincerely apologize for the disappointment you experienced with your order.
We understand your frustration regarding the refund. We can confirm that your full refund has been processed from our end.
Please note that while we initiated the refund on our end, it typically takes your bank or payment provider 3-5 business days to deposit the funds back into your account.
Our Customer Support Team has sent you an email confirmation regarding this initiation.
We apologize again for any inconvenience and hope you will give BiBi Doll another chance in the future.
Kind regards,
MN
BiBi Doll
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