Both the off the shelf frames and passepartout, and the custom frames I have ordered have been of great quality for the price. Would recommend.
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See what reviewers are saying
I recently bought two plexiglass frames and was initially a bit disappointed, as they looked cloudy and scratched. After I mentioned this here, the store pointed out that there’s a protective film on... See more
Company replied
The online ordering process isn't great - once your order is placed, there is not information regarding expected delivery times. I ordered a custom sized frame, but due to its large size - someone sho... See more
Company replied
I had ordered a mirror, frame, passepartout and an art glass. The art glass arrived broken, and passepartout was slightly imperfect. I contacted BGAfoto and their customer care was fantastic. New item... See more
Company details
Written by the company
Norge største sortiment av rammer, album og posters (20 000+ produkter) - Alltid rask levering - Gode priser - Personlig kundeservice
Contact info
Vogts gate 64 , 0477, Oslo, Norway
- 23 96 41 12
- info@bgafotobutikk.no
- bgafotobutikk.no
4.3
Excellent
4K reviews
Asks customers to review
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Always great quality and service
3 May 2025
Reply from BGAFOTOBUTIKK.NO
Hi!
Thank you so much for your kind words – we truly appreciate it and are happy to hear you're satisfied every time 😊
Reply from BGAFOTOBUTIKK.NO
Hei,
Takk for tilbakemeldingen! Godt å høre at leveringen gikk raskt. Håper produktet vil leve opp til forventningene dine over tid 😊 Velkommen tilbake!
Rask levering og god kvalitet.
18 February 2025
Reply from BGAFOTOBUTIKK.NO
Tusen takk for din tilbakemelding! Vi er glade for at du er fornøyd.
The glass of the frame arrived with a…
The glass of the frame arrived with a crack in the middle which may be damaged during shipping.
13 February 2025
Reply from BGAFOTOBUTIKK.NO
Hi,
We’re sorry to hear that your frame arrived damaged! That’s definitely not how it should be.
We haven’t received any contact from you regarding this issue, so we haven’t had the opportunity to resolve it. Please reach out to our customer service at info@bgafotobutikk.no and include pictures of the damage, and we’ll be happy to assist you.
We look forward to helping you!
Best regards,
BGA Fotobutikk
The mirror was packed well. It’s a good quality product and easy to assemble. My 17 yr old daughter is very happy with it. It has 3 different shades of white light plus dimmable option.
Super fast delivery all the way to Nordnorge.
3 February 2025
Reply from BGAFOTOBUTIKK.NO
Thank you so much for your feedback! 😊 We're happy to hear that your daughter loves the mirror and that it arrived safely. Enjoy your purchase, and we hope to see you again!
I still have not been told when to…
I still have not been told when to collect my goods.. i
25 January 2025
Reply from BGAFOTOBUTIKK.NO
Hi,
Thank you for sharing your experience. We sincerely apologize that you did not receive a notification when your order arrived at the store, and for the inconvenience this has caused you. This is absolutely not how it should be, and we understand how frustrating this must have been.
We are continuously working to improve our notification system to prevent situations like this from happening. You should never have had to follow up on this yourself, and we truly appreciate your feedback.
Once again, we apologize for your experience and hope we get the opportunity to provide you with a better shopping experience in the future. Please feel free to contact us at info@bgafotobutikk.no if there is anything we can assist you with.
Best regards,
BGA-team
Reply from BGAFOTOBUTIKK.NO
Hi,
Thank you so much for your kind feedback! We’re thrilled to hear that you found the ordering process easy and are happy with the quality of our products.
We look forward to helping you again in the future!
Have a wonderful day!
Ridiculously priced return postage label
Really flimsy quality frame, luckily I don’t have to keep touching it now it’s on the wall.. if it was moved a lot it would fall to pieces. But looks nice. Does the job of holding photos.
During the online purchase it kept recommending wall fastenings, which I ordered, as you couldn’t see the back of the frame. I trusted the item’s description etc.
I soon realised I wouldn’t need the wall fastenings, so started about sending them in return, the same day… digital stamp from posten.no… Pb collection, after the weekend.
Registered a return with Klarna.
I was hounded by klarna as BGAfotobutikk, hadn’t registered its return, in January.
I sent klarna and BGA copies of my receipts and proof of return and the address they told me to return to… seems BGA won’t accept any other return form than their over priced return label… and of course, it’s suspiciously not turned up.
I had/have no use at all for the wall fasteners .. and did everything by the book, keeping receipts and proof, but instead of helping me ( customer service) I’m just sent a mail with links to the prepaid return label and they’re not even acknowledging our past correspondences..
Not helpful, vague product descriptions .. visually pleasing product, but exceptionally inferior quality.
17 January 2025
Unprompted review
Reply from BGAFOTOBUTIKK.NO
Hi,
Thank you for taking the time to share your experience with us. We appreciate your feedback, as it helps us improve.
To provide as much information as possible, we include images of the back of the frames on the product page, -this is also available on the item you purchased. This allows customers to better understand the product before purchasing. Additionally, we want all our customers to feel confident in their purchases, which is why we offer a return policy if you’re not 100% satisfied.
We recommend using our prepaid return label for returns, as it ensures a smoother process and provides tracking, which helps us address any issues with the carrier if a package gets lost. In this case, it appears that you chose to return the item without using our prepaid label. Unfortunately, we haven’t received tracking details from you, and the package has not yet been delivered to us. As soon as the return arrives, we will process your refund promptly.
We’re sorry for any inconvenience this may have caused and appreciate your understanding. If there’s anything more we can do to assist you, please don’t hesitate to reach out to us.
Thank you again for your feedback, and we hope to provide you with a better experience in the future.
Price guarantee
Hi, you should have a price guarantee policy. Before even collecting my order the item was on sale so i should receive the price difference back.
18 December 2024
Reply from BGAFOTOBUTIKK.NO
Hi,
Thank you for your feedback!
We understand how frustrating it can be when an item goes on sale shortly after you’ve placed your order. Unfortunately, we do not have a price guarantee policy, so we’re unable to offer a refund for the price difference.
That said, we always strive to offer great deals and competitive prices. We encourage you to subscribe to our newsletter or keep an eye on our website for future promotions.
If you have any further questions or concerns, feel free to contact our customer service team at info@bgafotobutikk.no.
Best Regards,
Rask levering og god kvalitet
30 November 2024
I received a defective mirror.
27 November 2024
Reply from BGAFOTOBUTIKK.NO
Hi, Valentyn!
We are so sorry to hear that you received a defective mirror.
You should of course make a claim.
Please contact us at info@bgafotobutikk.no to get help from our customer service.
Have a nice day!
quick and perfect
quick and perfect
My order has been processed and delivered to Svalbard really quick. I am very satisfied by the products quality. Though it was not easy to undersand via webpage how the frames will look in real. Prices look reasonable.
22 October 2024
Reply from BGAFOTOBUTIKK.NO
Hi, Tatiana,
Thank you for your review!
Happy to hear the delivery went smooth, and that you enjoyed your new frames!
Wish you a nice day!
It was so easy to shop and place an…
It was so easy to shop and place an order. The packaging was great and delivery swift. The poster quality is very good!
20 October 2024
Reply from BGAFOTOBUTIKK.NO
Hi, Manju!
Thank you for your review, we really appreciate your kind words!
So happy to hear that both ordering and delivery went smooth, and even more happy that you are happy with your new print!
We wish you a great day, and welcome back!
I returned things and ask for…
I returned things and ask for reimbursement also for something that I never received and I haven’t heard anything back from you.
I returned the items at store
20 August 2024
Reply from BGAFOTOBUTIKK.NO
Hi, Ana!
Thank you so much for your review,
Unfortunately, we can not find any received emails from your email, or emails connected to your ordrenumber. We normally answer all emails within a few hours mon-fri (08-16).
Please contact us at info@bgafotobutikk.no with your complaint, and we will of course help you!
You can also chat with us, or give us a call on +47 23 96 41 12 if you prefer.
Wish you a nice day!
While the color of the frame I…
While the color of the frame I purchased did not work for my needs, the customer service I received when I needed to return it was excellent and the return process was simple.
26 August 2024
Reply from BGAFOTOBUTIKK.NO
Hi, Erin!
Thank you for your review!
So happy to hear that you found the return process easy, and of course even more happy to learn that you found our customer service to be execellent!
Thank you! 😊
Reply from BGAFOTOBUTIKK.NO
Hi!
Thank you for your review!
We are happy to hear that everything was ok 😊
Have a great day!
Bra produkt og bra service.
8 July 2024
Package never arrived
Package never arrived. The delivery service left it out in a public area, at the front door of an apartment building.
26 June 2024
Reply from BGAFOTOBUTIKK.NO
Hi, Ashlee!
I can see that you chose to deliver your parcel with Instabox home delivery. This is a delivery to your door, but if you are not at home at the agreed time frame, the parcel will be left outside your door.
If anything did not go as planned, please contact us at info@bgafotobutikk.no and we will help you with your delivery!
Have a nice day!
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