Bezali Watches Reviews 193

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, often describing them as beautiful, elegant, and exceeding expectations. Many also appreciate the fast delivery service, with items arriving quickly and in good condition. However, some people were dissatisfied with the product and delivery service. Several customers reported receiving damaged or defective watches, or even cases where the expected item was not received. There were also instances where items were lost in transit or delivered to the wrong address, leading to frustration and concerns about the shipping methods used.

What people talk about most

Product

Consumers find product experiences to be ambiguous. While many reviewers received their items in great... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers praise fast shipping, with... See more

Quality

Reviewers mention positive feedback about quality. Many customers are pleased with the condition of their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Watch arrived damaged....plate in back of watch dented. Happened before it was even packaged and sent to me. Requesting a replacement.

Rated 5 out of 5 stars

Everything went extremely well. The watch arrived quickly, and looked exactly like the advertised picture.

Rated 5 out of 5 stars

Got my watch super-fast, Just as advertised , love it. Will definitely purchase again from Bezali.


Company details

  1. Watch Store

Written by the company

Bezali.com offers watches from the world's finest and most respected brands. Tag Heuer, Omega, Baume & Mercier, Tissot, Michael Kors and many more. Bezali.com sells only 100% authentic, brand new merchandise. Fast free domestic shipping. We offer a 30-...


Contact info

3.2

Average

TrustScore 3 out of 5

193 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Have I been robbed? Because they sent me a watch box WITHOUT the watch itself and DENIED my $1600+ refund after returning exactly what they have sent!!!

Updated:
I had to file a dispute with PayPal after the unresponsiveness of Bezali via Temu and Temu customer support being unhelpful. PayPal fortunately sided with me. I'm never doing business with Bezali again! BE WARNED AND STAY AWAY FROM THIS COMPANY IF YOU WANT TO PURCHASE AN EXPENSIVE WATCH BECAUSE YOU MAY NEVER RECEIVE IT AT ALL!!! MAKE SURE TO RECORD ALL DELIVERIES AND UNBOXING AS THEY WILL ASSUME YOU'RE LYING IF YOU GET AN EMPTY PACKAGE WITHOUT THE ACTUAL ITEM!

Original:
This is the first and last time I will ever shop from Bezali. Before I start, I purchased the watch from their TEMU store because of a promotion. After receiving the package back on 4/2, I opened it and there was packing paper and a watch box inside. Upon opening the watch box, there was a watch pillow that was damaged along with some imperfections on the inside of the box, but not the watch itself. I immediately reached out to the merchant and received no response. I then started a return and it was ultimately denied today after the merchant inspection. Their exact reason on the TEMU return page was "The returned package is empty as shown on the video. Please return the watch. Thank you!" Are you kidding me? YOU sent me an EMPTY watch box! On the day that I received the package, I noticed that the merchant took down all of their listings and then relisted again a couple of days later which was very unusual. I unfortunately don't have a recording of myself receiving and opening the package as I never thought I would go through something like this and because of this experience, I'm going to be very cautious with all high-value orders this time and start recording all package deliveries and unboxing. I already requested a second review from TEMU however I'm not sure where this will go now as I only have the picture of the empty watch box that was sent to me. Before purchasing the watch, I researched the company and saw mixed reviews and decided to take the risk because I didn't want to pass up a promotion I had. This company is very unprofessional and has no quality control whatsoever. Be careful purchasing from them and RECORD ALL DELIVERIES or they will think you're lying if something goes wrong. I genuinely feel that I have been robbed. I advise everyone to stay away from them and find other gray markets as you never know if you'll actually receive your items or not. I see other reviews saying that they received their items just fine which is good however I had the complete opposite experience and consider yourself very lucky if you do get anything. I will proceed to file a chargeback if the claim gets denied again.

I repeat. RECORD ALL DELIVERIES AND UNBOXING!!!

31 March 2026
Unprompted review
Rated 1 out of 5 stars

No customer service

No customer service
I cancel my preset 30 minutes after I made the purchase, they ignored and still send me the watch , I wrote some many emails no body respond , last thing I fill out a dispute through my credit card, terrible company bezally

7 April 2026
Rated 1 out of 5 stars

False advertising

The watch I ordered is not the same watch as I received. Very disappointed wasting money and one week. Now I have to pay for return and lose the extra shipping fee in paid earlier. This is false advertising is the best I can describe this.

30 March 2026
Rated 1 out of 5 stars

This is the second time I ordered this…

This is the second time I ordered this watch and each time it’s not shipping out of N.Y.says it’s been accepted but that were it stays not getting past that post office where is my watch and why would you use the same method that failed twice?

25 February 2026
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. I ordered a stainless steel Gucci watch. There was a label created and no other movement. I sent a email questioning the shipping method, USPS for a Gucci watch is suspicious. Once I sent the email asking about a refund they message me saying that the item was lost in transit. Buyer BeWare!!!

11 February 2026
Rated 2 out of 5 stars

My order took longer expected but got what I ordered in great condition

My order took longer than expected. I ordered my watch 12/27 and didn’t get it until 01/11. Also came in a box but no papers and looks like a link or two were taken out because it fit perfectly. But the price was right so I took a shot since I recently lost the same watch which I brought elsewhere. I was a bit worried after reading the reviews about the company. But overall I got my order safe and sound. Got exactly what I ordered in great condition and packaging was secured. I’m happy with my purchase!

27 December 2025

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