Beyond Menu Reviews 42

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

i would give it zero stars if I could. we ordered our food at 7:20 with a quoted delivery time of 45 minutes. I got a text at 8:09 saying the food was on the way (we live 6 miles from the restaurant... See more

Company replied

Rated 5 out of 5 stars

I ordered from a local restaurant for my severely disabled son’s birthday. Chinese food is his favorite and we have it every year on his special day. The food was delicious, as always, but unfortunat... See more

Company replied

Rated 1 out of 5 stars

the worst delivery platform ever. it went ahead and charged my card without sending the order to the restaurant. second time i tried, waited over an hour before calling the restaurant that informed us... See more

Company replied

Rated 1 out of 5 stars

The Delivery service sucks. It sucks the craving for the food out of you. I have been waiting for 3 hours to get the food I ordered three hours ago. The delivery driver cant tell Street from Place. Th... See more

Company replied

Company details

  1. Restaurants & Bars

Written by the company

BeyondMenu provides commerce solutions to restaurants. We provide restaurants with websites, online ordering, POS, and dine-in solutions.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 47% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Stolen credit card information

They stole my credit card information. Several purchases of huge amounts from across the world showed up on my account. Good thing I'm broke and the first 1, 000$ purchase was flagged by my bank. At least I actually got my food, unlike a lot of the other people with complaints about this company. Do. Not. Trust. This. Website.

22 November 2020
Unprompted review
Rated 1 out of 5 stars

Crocked foriegn company

Why when I search the internet using the name of my restaurant I find a link to our store on this site? When we click on it your site shows us closed when we are not! Now it shows Online ordering not enabled – same
thing to many. The menu prices are not right, information is not right. They are taking business away from us and hurting our store for years now. There many, many times we were contacted Google as they were pretending to be authorized to manage our Google page to change our website to their site.

5 October 2020
Unprompted review

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