BetterVet - Vancouver Reviews 9

TrustScore 4 out of 5

4.1

Service Area Business, 98661 Minnehaha, WA, US


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See what reviewers are saying

Rated 5 out of 5 stars

I was struggling to find a solution to a nervous cat that hates car rides and I found Bettervet. I was able to schedule exactly what our cat need which was an assessment of his quality of life. They g... See more

Rated 5 out of 5 stars

Having Qualified skilled people to work with my cats come to my home was a wonderful experience. They were patient and kind and made sure there was a conversation before even beginning their service.... See more

Rated 1 out of 5 stars

BetterVet is more than twice as expensive as a local vet & there support center is cruel, immoral, and all about greed. If you’re looking to pay twice as much to see a provider who will tell you to bu... See more

Company replied

Rated 5 out of 5 stars

Dr. Barton and Kylie are awesome! I have a senior rottweiler that has always had severe anxiety going to the vet. I decided to try BetterVet at home. They were amazing. She thought it was a party fo... See more


Company details

  1. Veterinarian
  2. Veterinary Pharmacy

Written by the company

Vancouver area pet owners can now experience stress-free, in-home veterinary care with BetterVet, your trusted mobile vet in Vancouver, WA.


Contact info

  • Service Area Business, 98661, Minnehaha, WA, United States

  • (971) 712-4974

4.1

Great

TrustScore 4 out of 5

9 reviews

5-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was struggling to find a solution to…

I was struggling to find a solution to a nervous cat that hates car rides and I found Bettervet. I was able to schedule exactly what our cat need which was an assessment of his quality of life. They gave him the kindest treatment and we didn’t have to cause him any distress with his age. Our cat is 20+ years old. They found pain and treatments that were topical versus a pill. We really enjoyed the Bettervet staff. I would recommend them to EVERYONE.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

The answer for stress

Dr. Barton and Kylie are awesome! I have a senior rottweiler that has always had severe anxiety going to the vet. I decided to try BetterVet at home. They were amazing. She thought it was a party for her. No stress, just fun! Thanks so much to the team!

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Having Qualified skilled people to work…

Having Qualified skilled people to work with my cats come to my home was a wonderful experience. They were patient and kind and made sure there was a conversation before even beginning their service. They learned the specific needs of my cats and helped my cats build confidence and a repore' with them before they began care.
I highly recommend Better Vet Services.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Can’t recommend BetterVet

BetterVet is more than twice as expensive as a local vet & there support center is cruel, immoral, and all about greed. If you’re looking to pay twice as much to see a provider who will tell you to buy a 3rd probiotic from them and it’ll magically fix all your dogs issues then this is the vet for you! Be careful, you definitely won’t get what you pay for if you give your money to BetterVet. They’re already a LARGE COMPANY who can care less about you or your companions, but they will do and say whatever they need to get your money. I am currently seeking legal representation, have disputed with my bank, and warning my fellow community. Be careful!

2 May 2024
Unprompted review
BetterVet - Vancouver logo

Reply from BetterVet - Vancouver

Dear Tanner,

We are truly sorry to hear that our services did not meet your expectations for your beloved pet. Our team of dedicated doctors takes immense pride in their work and always strives to provide the utmost care. We sincerely regret any inconvenience caused by the disconnection during your conversation with Dr. Fontana. She made multiple attempts to reach out to you and continue the discussion, but we understand that technical difficulties can be frustrating. Please know that, as per Washington law, we are unable to prescribe medication or diagnose via telehealth, and we make every effort to indicate this on our website when booking visits. Our goal is to provide guidance and support during these appointments. We truly wish you and your pet nothing but the best.

Best regards,
BetterVet Team

Rated 5 out of 5 stars

Excellent service and the team was so…

Excellent service and the team was so great with not only the dog who needed to be seen but all of my other dogs who wanted their attention!!

25 April 2024
Unprompted review
BetterVet - Vancouver logo

Reply from BetterVet - Vancouver

Hi Kari,

Thank you for your kind words! We're thrilled to hear that you received excellent service from our team. It's wonderful to know that they were not only great with the dog who needed to be seen but also attentive to your other dogs who wanted their attention.

Ensuring all pets feel comfortable and cared for during our visits is our priority. If you ever need anything else or have further questions, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

The vets were kind and patient

The vets were kind and patient. They answered my questions and discussed my concerns.

17 April 2024
Unprompted review
BetterVet - Vancouver logo

Reply from BetterVet - Vancouver

Hi Kristen,

Thank you for your feedback! We're glad to hear that our vets provided kind and patient care during your visit. It's important to us that we address all your questions and concerns, and we're pleased to hear that they took the time to discuss them with you.

If you ever need anything else or have further questions, please don't hesitate to reach out.

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