I have absolutely loved this company and the experience it has provided. There is so much more than just "healing" to discover. I am happier, slower to anger, think faster, speak better, and overall l... See more
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Mental wellness is not one-size-fits-all. For many people, traditional treatments simply aren’t enough. Better U is a next-generation mental healthcare company delivering scientifically proven, alternative treatments designed to help you feel better: starting from addressing the root causes. We offer both in-office and at-home ketamine therapy treatments for individuals struggling with treatment-resistant depression, anxiety, and PTSD. Backed by neuroscience and delivered with empathy, our care model integrates psychedelic-assisted therapy, ketamine therapy, holistic psychiatry, psychotherapy, and even ketamine-based pain creams, providing a truly comprehensive approach to healing from the inside out. What sets Better U apart is not just what we offer, but who we are. Our team includes Harvard and Mayo Clinic–trained doctors, therapists, and researchers with diverse expertise in psychedelic medicine and alternative healing modalities. United by a shared mission, we’re here to make breakthrough mental healthcare more accessible, compassionate, and effective for all. If you’ve felt stuck, numb, or overlooked, know this: healing is still possible and you don’t have to do it alone. Better U is here to help you reset, reconnect, and rediscover what it feels like to be whole.
Contact info
7095 Hollywood Blvd , 90028, Los Angeles , United States
- 3234335883
- support@betterucare.com
- betterucare.com
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Replied to 86% of negative reviews
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The Right Solution, Delivered in the Right Way
For me and my situation, Better U has turned out to be the right solution, at the right time, delivered in the right way. The support is comprehensive and there are a lot of free/included support things (like group sessions, integration calls, etc.) I have enjoyed every single interaction I've had. Oh and it works (at least for me).

Reply from Better U
Never received the refund I was…
Never received the refund I was supposed to get. Canceled the order the day after and before my scheduled Tella med because of MRI results and never received a refund or a return response once I shared the MRI results.

Reply from Better U
Ketmine "Therapy" caused Tinnitus
My initial and only dose of ketamine immediately caused tinnitus. It's been over 6 mos with no relief. I no longer have ANY peace or quiet EVER! The loud hissing and ringing I constantly hear interferes with sleep and greatly increases stress and anxiety. The increased sensitivity to noise makes running my business an excruciating task. I will have to sell my business and find a new career. I have 8 unused doses of ketamine that I wasted $700 to get. I was never informed of the risk of permanent injury from this product. Attempts to get assistance have been met with actions to avoid accountability. Better U has treated me in an unprofessional and unethical manner. Far from helping me Better U has caused injury and financial loss.

Reply from Better U
Better U is fantastic
Better U is fantastic. They make the process of receiving treatment incredibly stress-free. Their support team is caring, empathetic and easily accessible.
I am a nurse and have never had better…
I am a nurse and have never had better care!
I was somewhat apprehensive about doing a drug like Ketamine at home, but because of medication intolerance I had no other options. I can say it was the BEST decision of my life. It has eliminated physical symptoms of anxiety that had been with me so long I had no idea they were even there. I am my old self again!
The staff are AMAZING! They are incredibly knowledgeable, call and check in on you, have the best insights to your experiences and I have never felt more cared for and safe from anywhere than Better U.
The therapy has been VERY safe, and they monitor my vital signs to make sure there are no issues.
I am so grateful for this program. THANKS BetterU!!
I have been on Ketamine for 3 months…
I have been on Ketamine for 3 months now, and I feel that it has done its job to get me to a much brighter look on life. This is the last month I will be taking it. It's not a drug you necessarily have to be on for life. But, as they say, everyone is different.
I was able to cut my antidepressant in half, barely need to take my anxiety drug and completely off two others!
When they say Ketamine "rewires" your brain, its true! When I wake up in the morning now, I am ready to start the day instead of "how am I going to get through this day?"
The staff has a great understanding of what you are going through, more than my personal psychiatrist does to be honest (not saying you should stop your own doctor.) They work hard to make sure you're progressing and will move mountains to help you.
For instance, I had a recent problem with the shipment of an order being late that would have resulted in skipping my next scheduled dosage. I don't know how they did it, but they made sure I got my refill on time! They communicated with me the entire time reassuring me they were doing the best they could do to help me. To me, that meant a lot! That I wasn't talking to a robot but real caring people that cared about me.
In closing, I highly recommend BetterU will do the same for you. I never thought I would get to a place where I am now and owe it all to Ketamine.
Ready to start my journey with a panic free, uplifted major depression and other various disorders that ruled my world always knowing BetterU will be there to help me should I need it.
Colleen J Reese
A Survivor
Hi… This time I spoke with Jan… Who has…
Hi… This time I spoke with Jan… Who has the patience of a saint… Literally stayed on the phone with me while I stumbled through each part of the intake process, making sure everything is in order for my clinician Monday so that zoom meeting will go smooth… thank you!!
Taking the time to explain things and…
Taking the time to explain things and answer all of my detailed questions
Better U actually CARES!
Better U actually CARES about their clients. Great communication and good pricing that is getting better all the time. Highly recommend.
I couldn't be more impressed and happy…
I couldn't be more impressed and happy with the care I've received.
Better U gave me a reason to appreciate life again
I have tried better u when I lived in California and then when I moved to Tn they did not offer it. So I went with mindful which was absolutely awful! I will review mindful on their trust pilot. So let me tell you when I found out better u was offered in Tn I ran! I have been treated with the most highest care and trust. The coaches and doctors really listen to me. Take the time out of there day literally any time and any day to answer my question. Specifically Alejandro and Thea have been my consistent point of reference and care. Just hearing me out and listening to whats causing me pain in my life and offering real solutions that actually work has transformed my life from the deepest darkest depression that I or any normal person would never be able to crawl out of withoht Better U! I will say the price is the same as other clinics but higher quality medicine and most professional.
This therapy is the best I have tried
This therapy is the best I have tried. Easy on the mind, freeing in so many ways. I highly recommend BetterU.
Best therapy for someone when conventions psy meds don't help.
Honestly this therapy has been the only thing to quiet the noise in my head for a good length of time. Helps wonderfully to look over situations without the emotional attachment.
For me, totally life changing
This therapy has been legitimately life changing. I went from active, constant, intrusive suicidal ideation to stability within a couple sessions. I've been making incremental improvements every session since then
I'd say now I'm pretty happy. I feel like fifteen years younger, I have clarity, I rediscovered the joy in my hobbies.
I think you need to be pretty intentional with your therapy, setting, and the time shortly before and for a while after your treatments. Good music makes a world of difference, personally I like upbeat funky house music mixes. Not too fast paced, but soulful, funky, joyous dance music always hits the spot for me. Understand that any habits you try to reinforce with CBT in the time after your therapy and during it will be very sticky, so be careful with dark, negative media or any kind of negative emotion during or after the experience. Things like emotions and thought paradigms are "sticky" for several hours after and during
The staff is great. I have loved every experience I've had with the therapists and other employees / reps. They are all friendly and genuinely seem to care. I did have one refill from Precision that honestly was a little bit bunk, but not totally so, just not really up to snuff potency wise. Newer pharmacy has been exemplary, as were the initial refills. Overall, I cannot recommend Better U enough. I evangelize it to my depressed homies and have watched friends find success as well
I found myself in a pickle after…
I found myself in a pickle after leaving the comfort of 1 on 1 ketamine therapy. I found out about online Ketamine therapy I think from Facebook. Better U was one of the first company's I saw advertised. I compared them with everyone else and found their price per dose to be competitive. Their welcome kit was top of the line and exceeded expectations. The only perk another company was offering was a VR helmet promo, but their per dose wasn't as attractive.
I went with Better U and couldn't be happier. The integration process was warm clear and comfortable. The materials were great. The Spotify Playlists encouraged me to upgrade my dormant Spotify account and now vigorously use it and canceled YouTube Music.The focus lessons are fantastic and journal prompts invaluable. They also followed up with me to check my progress and see if I had any questions. They gave me codes for discounts for refill packages and were kind enough to offer a last discou t when I lost my job and was struggling to pay financially. All in all this is an enlightened company doing healing work . I am thankful to have chosen Better U for my ketamine treatment needs.
Better U... Much more than expected
Better U has great clinicians and a great team. Everyone has been very helpful. This has truly helped me more than I ever thought it would. Thank you!
What started me on my journey was what…
What started me on my journey was what I was doing wasn't working, I wanted to take more control over my mental health, after being on antidepressants and anxiety medication for so long, their effectiveness decreases as your body gets used to it, I had doses increased over time but eventually was back to the same feelings of the meds just not working anymore, my advice is to stay on your meds, stay with your Doctor but add another and different approach to your mental health and that's when I decided to try Ketemine, I had nothing to loose and much to gain, now don't go into your Ketemine journey thinking that it is a magical solution that you just take it and your cured, that will only set you up for disappointment, but if you stick with it and use all the amazing resources that Better U has to offer you will begin to notice the changes in you, I personally noticed a huge improvement in my sleep pattern that I never had before, now I go to bed, sleep through the night and feel rested, a lot of times just before I fall asleep I use this time as a time for reflection, I also have noticed an amazing ability to recall things I forgot good and bad but even recalling the bad gives me an opportunity to understand it better, so if you're thinking about a change, if you don't try the program you will never know, if you use code JWS848 new customers get $50 off your first order, you won't regret it.
They were helpful and reaffirming
They were helpful and reaffirming. They also were compassionate.
Great experience with Better U
Better U's program's and follow through is really nice. Everyone I have talked to so far is understanding and very compassionate. They go above and beyond what i expected .I feel that
I can be open up without judgment with everyone at Brtter U! I have tried to work with many other clinics and even fusion center's that are always to far away from where I live. Thank God I found Better U. Thank you,Better U
The Better U program is great
The Better U program is great! They give so much support, and so much help and education before hand so we can get the most out of the therapy.
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