BetterTan Swim 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been eyeing this website for a long time because I really wanted a swimsuit that didn't cause tan lines. These are high-end swimsuits, but the deals make it worth it, and I'm so excited to wear m... See more

Rated 1 out of 5 stars

Ordered in March, and now we are in June with still no bathing suit or refund to my account. They keep insisting it is a shipment failure, but I have had no issues with any other packages or companie... See more

Rated 4 out of 5 stars

I LOVE the way this bikini fits! For the first time in my life I feel like I look good in a bathing suit and I don’t look like sausage meat bursting out of the casing 😂 It’s comfy, stretchy, and the... See more

Rated 3 out of 5 stars

Images on fit/coverage are misleading in my opinion, but the stretch fabric really is very stretchy and doesn’t cut in anywhere. I’m a 36B 5’3” 145lb - the top doesn’t stay in place well under my bo... See more

Company details

  1. Swimwear Store

Written by the company

Welcome to BetterTan, where innovation meets style, and the sun becomes your ally in achieving the perfect tan. Since our inception in 2022, we've been redefining the swimwear experience with our cutting-edge tan-through technology.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SAVE YOUR MONEY!

Don’t buy from the company! If you do good luck trying to return the product. They pretty much do not let you return anything. Had sent an email stating I wanted to return a set and was told it was going to be way more costly to return than it was to buy. When I asked what are the charges in detail, I have been ghosted. So now I have a set I’ll never wear in my closet and honestly I’ll probably just trash because no one should wear it!

7 May 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

Do not buy anything from this company! The material is completely see through. When I asked to return, I was offered a 50% refund instead of returning to “avoid the hassle of returning the item”. When I asked for a return label, I got no response. They have no number or address listed online and only an email address. I filed a complaint with my credit card company, which were unable to do anything. I further filed with the better business bureau in hopes this does not happen to anyone else. I never got a resolution as they refused to answer the better business bureau and my credit card said technically I made the purchase and they could not force them to send me a label. Their products are a complete waste of money. Do not buy!!

1 March 2024
Unprompted review
Rated 1 out of 5 stars

Overpriced crap

The cut of the one piece I have received is very different than on the picture. Not really good quality either. When I texted several times for a return, no answer. Buy it cheaper somewhere else

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever. As a woman of color and curvy woman I attempted to let them know the swimsuit was too see through, they refused to accept a return and offered a 50% refund. I accepted as my hands were tied they stopped responding completely so it was a trick essentially. Terrible quality swimsuit as well. Some cheap mesh. Don’t buy

15 July 2024
Unprompted review
Rated 1 out of 5 stars

Super bad customer service

Super bad customer service! The size is off - very small. I wanted to exchange it to a bigger size, but they would just stop responding, when I asked for a return label.

9 July 2024
Unprompted review
Rated 1 out of 5 stars

Poor quality bad customer service

I ordered two swimsuits and was very excited to receive these “not see through” swimwear that has such catching promotions. But instead I received poor quality products… the fabric stains everything it touches and sizes are off.. I’m between sizes XS and S, but don’t like my clothes and specially swimsuit be too tight, so I ordered size S and simply couldn’t pull a bottom part past my knee… the waist is so tied like it made for a doll, doesn’t check out with the size guide they have on their website.. Honestly, such a bad experience and the customer support didn’t provide any support after generated standard email… don’t know how to get my money back

8 July 2024
Unprompted review
Rated 1 out of 5 stars

GOD AWFUL COMPANY

GOD AWFUL COMPANY. Everything everyone else is saying is true. It’s a scam company. The bathing suit doesn’t even work plus it’s made of dental floss! They force you to pay for your own shipping label to BULGARIA for hundreds of dollars or offer only a 50% store credit. EVEN THOUGH they have a 100% satisfaction guaranteed or money back plus they stated my items were returnable. COMPLETE SCAM!

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Won’t provide return information

I purchased two swimsuits. Due to the fit, I requested to return them. I received a message stating that I would receive 50% off future orders along with half of my return money. I refused and requested a label for a proper return and refund. It’s been two weeks and I have t heard from the company. It seems like they are waiting so that I am unable to meet their return deadline. I will never use this company again and will continue to tell anyone who asks that they should never buy anything from them.

1 July 2024
Unprompted review
Rated 1 out of 5 stars

Complete false advertising

Complete false advertising. I tan quickly and all I got were new tan lines! The swim suit is sturdy but not worth the price if you're looking for a tan-through solution.

8 June 2024
Unprompted review
Rated 1 out of 5 stars

Can’t return swimsuit!

Can’t return swimsuit- they will force you to pay hundreds of dollars to ship it to Bulgaria and eat the cost of the return to possibly get a refund… SCAMMY

5 July 2024
Unprompted review
Rated 1 out of 5 stars

Bad brand, product and customer service

Their sizing charts are wildly off. The fit is terrible, the product feels cheap and apparently it’s “very expensive” to return and the customer service gives you the runaraound.

25 June 2024
Unprompted review
Rated 1 out of 5 stars

Girl don't do it...

I haven't even tanned in it yet, for one the bottoms I couldn't even pull up on my leg and the whole thing is completely see through, yeah there's some coverage but you can see what is under it for sure. Lol the sizing is ridiculous, no stretch or give. I usually wear a small and couldn't even get the small passed my thigh.

22 June 2024
Unprompted review
Rated 1 out of 5 stars

DON`T BUY IT! BIG SCAM! NO RETURN

I can't believe how bad the quality and size are! DON’T BUY IT!!! I’ve tried to return mine and have already emailed them more than five times without any response. How is it possible to return something in 30 days if the customer service is so bad? And if that isn't enough, you have to pay 20 euros to send it back. The biggest scam ever!

17 June 2024
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Would absolutely not buy again. This product feels cheap like it’s going to break any second. The plus size products, you can tell, were not made with plus sized bodies in mind. These brands need to start testing their products and all the sizes they offer on ALL sized bodies. My body is plus sized but i am tall, so I still hold a generally lean figure as to other people in my size who have more curves and it STILL doesn’t fit me. This brand is definitely not inclusive to all body shapes and sizes. Wish I never wasted my money on this product.

15 May 2024
Unprompted review
Rated 1 out of 5 stars

Purchased Tan-through Kastani Top |…

Purchased Tan-through Kastani Top | Ocean Bliss, Tan-through Aruba Bottom | Ocean Bliss. $110

I am extremely disappointed with the false advertisement. Swimsuit top string was not long enough to achieve advertised ”look”.

Was emailing back for three weeks with customer service, until was finally sent a prepaid label I had to pay for myself which is $20. Check the return policy beforehand they do not offer free returns, even if the product is not as advertised like in my experience.

Was even offered a full refund if I left a positive review!!

I did not use the swimsuit, so could not test it out.
In other “ real” customer reviews I did see and read that it is false advertisement, and DOES leave
tan lines.

I think I learned my lesson never buy random stuff on social media platforms.

6 May 2024
Unprompted review
Rated 4 out of 5 stars

Positive experience overall

Positive experience overall. The bathing suit was too small, so keep in mind as you order that they seem to run small. Customer service was friendly and timely.

3 June 2024
Unprompted review
Rated 4 out of 5 stars

It’s a great concept!!

Honestly, I love the concept of a no tan bikini. I am in a lot of weddings this summer with many different neck lines and the only way I can get away with all of them without the tan lines was this! The only issue I have is that I am not 20 years old anymore and do not have perky breasts like I used to so the thin fabric/thin straps are not flattering for my body personally. However, the customer service is amazing and this is a perfect swim suit for when you are just wanting to layout in the sun alone at home, which is what I will be using this for. I look forward to getting rid of these tan lines 😍

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Although the swimsuit were smaller than…

Although the swimsuit were smaller than expected and didn’t fit me well, I found the costumer service to be very kind and helpful and very responsive. I really appreciated the solutions they offered and all their help. I would recommend to friends

28 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look