BetterImpact is a fantastic piece of software. It’s easy to use, highly customisable, and gives you the tools to manage volunteers effectively and efficiently. I’ve looked into other platforms, bu... See more

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Company details
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Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact
Written by the company
- We're Here to Help!
- Better Impact is a small but global company that believes in helping nonprofits, charities, NGOs and government agencies achieve more by providing use easy to use, purpose-built technology, over the top support and innovative educational platforms.
Contact info
231 S LaSalle Street, Ste 2100, 60604, Chicago, United States
- 800-844-1545
- sales@betterimpact.com
- betterimpact.com
No history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 1 week
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We love Volunteer Impact
We're a mid-size museum and have been using this software for about four years. My favorite aspects are its 1) specificity for volunteer management needs, 2) robust customer support, and 3) frequent updates and improvements based on user feedback. We just had our annual review (a feature of the "plus" account that's well worth it!). Our advisor Josie Connell has really gotten to know our organization and is amazingly skilled in helping us make the most out of the software and applying it to our specific needs. Highly recommend!

Reply from Better Impact
A Lifeline for Busy Times
In this day and age, volunteer management is an ever-changing storm of control and chaos happening all at once. Finding anything that can give you an edge when having to wear so many hats during your day to day job can be a lifesaver. Better Impact is that lifesaver.
Better Impact helps cut through all of the day to day busy work that pops up and saves me hours each week. That kind of time savings allows for me to focus on building up our programs, expanding outreach, and ensuring our programs are at a high-quality caliber. I couldn't possibly do it when having to sift through email and registration requests all day.
I also love that I have a wealth of knowledge right at my fingertips. If I need an answer to a question, it is there. If I want to talk to someone, they are there. Better Impact even has ways to get connected with other Better Impact users from across the globe to talk shop and strategy or meet for a conference. No longer are you that little island by yourself.
As a manager/coordinator/director/leader of volunteers, if you need support or help, Better Impact will be one of the best decisions you make in your professional life.

Reply from Better Impact
Never too old to learn something new
We are learning more and more about the Better Impact system which is enabling us to have all information stored in one place. The new video with tips and updates has added more new experiences to us.

Reply from Better Impact
This will be a great tool for us
This will be a great tool for us; we have several documents that volunteers need to sign at the end of their onboarding. Looking forward to using this!

Reply from Better Impact
This is so organizer friendly
This is so organizer friendly. Simple to use simple to teach. The best product for volunteering programs hands down!

Reply from Better Impact
Flexible and functionality
The flexibility and functionality of the system meets our needs without the high cost and high level of admin resource required by other volunteer management systems.

Reply from Better Impact
Better Impact software is easy to use and has great features!
Better Impact software is an incredible benefit to our organization! Previously, I have used other volunteer management software at another organization. By comparison, Better Impact has much more ease of use, expansive features, and is very cost effective. I highly recommend it!

Reply from Better Impact
Looking forward to learning more about…
Looking forward to learning more about the built in survey tool when it becomes available.

Reply from Better Impact
Better Impact is an amazing!
Better Impact is an amazing database for upcoming businesses as well as organizations that have been established for years. Its easy to use and maneuver as well as understand all the logistics!

Reply from Better Impact
Definitely recommend
Better impact is a great program, I find it very user friendly with lots of help and training videos available if needed. I love how easy it is to schedule volunteers, and that you can schedule reminders and run quick accurate reports.

Reply from Better Impact
Better Impact is a wonderful volunteer management tool!
Better Impact is great volunteer management software. The wonderful part about dealing with BI is that their staff are so responsive! Any questions are answered within minutes. Its good to know you're in good hands!

Reply from Better Impact
I have been using Better Impact for 7…
I have been using Better Impact for 7 months now and it has been super easy to pick up and there are so many functions that we haven't been using that I am discovering that make reporting so much easier. The volunteer app is also very straight forward and simple and easy to show volunteers how to use. We have volunteer from 16 years old to 85 and they can all use it with ease

Reply from Better Impact
Easy to use - for organisations and volunteers!
I've recently joined an organisation that has been using Better Impact for a number of years. I've found it incredibly easy to navigate and the online training videos are incredibly useful too.
As part of my role, I've now become a "super user" and am helping to train other team members on how to use Better Impact.
The volunteers I have onboarded are all really happy with their experience too - it's easy to use and doesn't take up any of their time.

Reply from Better Impact
Great Import Experience!
Our import was smooth and clean. Thanks so much to Karen for all your help getting us set up!

Reply from Better Impact
You will not regret using Better Impact
I cannot say enough about how amazing this software is. It has saved me alot of administrative time allowing me to make Volunteer's experience more personal and connected to our cause. The instructional videos, live chat help is fantastic!!!

Reply from Better Impact
The my better app and website is great…
The my better app and website is great i find it easy t use great layout and no lagging issues or logging me out issues great security aswell and quick links for convince.
Robust and Great Volunteer Management System
Better Impact is a robust and great Volunteer Management System, that has a lot of great features and inclusions within it, depending on budget and availability for implementation.
You need to be sure that you know everything you want your system to do, so that your implementation can go a lot smoother.

Reply from Better Impact
Exceptional customer service
Exceptional customer service, from guiding you through the purchasing process to following up on your progress in navigating the software, it is a great option for anyone needing to streamline their volunteer management system.

Reply from Better Impact
Thank you!
From the onboarding, to the 24/7 help desk, the Better Impact team goes above and beyond to ensure its users are set up for success. This platform has revolutionized our volunteer program and has allowed us to more easily double our program size through emails, hour tracking, and much more.
Really loving this system
Really loving this system!
We have had Better Impact for 2 years and have been able to adapt to exactly our needs.
Would recommend this to as a good solid system to recruit, manage and support your volunteer team.
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