An excellent product, shipped in a timely manner. Our slippers are toasty warm and comfortable right out of the box. Fit and finish details are spot on. We opted for the rubber soles, and they work... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like that the company pays fair wages to the artisans. The slippers had a very strong odor that I have noticed with other direct Asian imports. Maybe this wears off with time. Despite following th... See more
Superb product and excellent service. Speedy response to emailed query and fast, efficient delivery to UK. Courier arrived within advised time frame, despite pressures caused by Covid and Christmas on... See more
Company replied
My experience was incredibly positive. I measured before ordering, but upon arrival they didn’t fit. (Pro tip: order one size larger, two sizes if you plan to wear with socks.) They were incredi... See more
Company replied
Company details
Written by the company
We are selling handmade wool felt slippers and other handmade wool felt products for the home. Fair Trade Certified
Contact info
PO Box 1350 Barrie Station Main, L4M 5R4, Barrie, Canada
- +1 647 874 6585
- info@betterfelt.com
- betterfelt.com
This is my second pair of Betterfelt…
This is my second pair of Betterfelt slippers. I searched for years and am so happy to have found them. It helps when you read the tag!
The right slipper is somewhat smaller
The right slipper is somewhat smaller and tighter on my foot than the left slipper. It is therefore a little uncomfortable and I guess I just hope it will stretch out some to feel better when I wear it. The product is still high quality and I’m not sorry I purchased them.
Great customer service!! Thank you, Liz!
EDIT:I ordered a size 47 (US13) and I literally cannot put my foot into it.... I was bummed and moreover about having to pay to ship them back, but Liz responded to me right away. After an email exchange and an actual phone call FROM her (which, I unfortunately missed) she assured me that they were indeed mis-sized. Also, she assured me that I would not have to pay because it was an error. Thank you! I am very impressed by Betterfelt's ethic and personal service.
Having a great conversation with the…
Having a great conversation with the Betterfelt woman in California!!! I appreciate honesty!!! Thank you…
Too narrow, returns not easy
I was excited to order these slippers as they were recommended by my sister. However when I receive them they were too narrow for my wide feet. I thought I could easily exchange them for a larger size but the process was inconvenient. I ask for a shipping label and was told I had to pay for shipping and a customs label to Canada. I ended up keeping them and trying to stretch the wool. They are still not very comfortable with socks. I had really high hopes but honestly was real disappointed.
These slippers fit well and they are…
These slippers fit well and they are delicious on the feet. I have purchased them for myself, for family and friends and will continue to do just that through the coming years!

Reply from Betterfelt
10/10 recommend
Excellent quality, super comfortable and warm! I purchased a pair for my partner and had to get some for myself! I love thay they are sustainably created and will last a very long time.

Reply from Betterfelt
Toasty
Toasty, soft but surprisingly sturdy. I also like how they look
I’m in The Pacific NW about 3 hrs from B.C. So lots of rain and lingering affects. Won’t do for climates with damp ground, -running to mailbox or to the neighbors.

Reply from Betterfelt
In the last few months I have ordered 6…
In the last few months I have ordered 6 pairs of boots from Betterfelt. My first order was 1 each for myself, my daughter, and her husband. WE FELL IN LOVE with these boots. I have a pair of the Classic and 3 pair of the Daisy (different colors). I prefer the rubber soles for outside winter wear because of the snow, but the leather soled for indoor wear. Both style are comfortable, but the Daisy's are a bit easier to slip on/off due to the opening. I love going barefoot, these are the next best thing. My feet can feel the un-evenness of the ground, which may be a drawback for some people, but so comfortable and "natural" for me. I highly recommend Betterfelt shoes and boots for adults and kids for the warmth, comfort and reasonable cost (fast shipping as well!)

Reply from Betterfelt
Exactly What I Wanted
Exactly What I Wanted
I was looking for ethically-made slippers, without use of leather/skins, and Betterfelt's rubber-soled version was a great match. They are very light and have broken in nicely - very comfortable to wear around the house and out to the mailbox. I'm very happy with the purchase and definitely recommend them.

Reply from Betterfelt
Beautiful product
Beautiful product, very high quality. Had to return secondary to width and company very gracious. I will order again for myself. Great product, great people!

Reply from Betterfelt
I have owned 4 pair of these slippers…
I have owned 4 pair of these slippers and they are fantastic. Warm and very comfortable. The quality of the workmanship is superb.

Reply from Betterfelt
I love betterfelt slippers
I love betterfelt slippers. This is my second pair. I loved the first, but these are even better. Love the crepe sole and the high sides of the boots. The gray is a very pleasant heather color. The rubber soled boots are a bit narrower but longer than the leather bottomed standard boots, but that works great and feel more stable for me. Very happy with them. Would buy again and recommend to others.

Reply from Betterfelt
Great slippers!
The size is accurate and they look and feel great. Recommended them to friends!

Reply from Betterfelt
Wonderful product that personalizes…
Wonderful product that personalizes with every wear!

Reply from Betterfelt
I LOVE THE DAISY MODEL ANKLE-HIGH SLIPPERS!!!!
I just bought a second pair of men's EU size 47 Daisy model ankle-high slipper. They fit my size 13E feet perfectly. The first pair I got have the leather sole which is super-soft and flexible, not like a hard sole on a shoe. It is as soft as any leather slipper/moccasins. But the sole has worn very well despite my wearing them out walking on asphalt and concrete for the past year. The felt is very warm and comfy. I bought the second pair with the gum-rubber soles to wear when its been raining outside and my driveway and sidewalks are wet. This new pair is equally excellent in all regards.and the rubber sole is just as comfie and flexible as the rubber sole. If you buy a leather-sole pair and only wear them indoors, then they are GREAT to wear to bed and keep your tootsies warm at night when it is 55° inside the house to save energy. THANKS, Betterfelt!

Reply from Betterfelt
Top notch slippers, top notch customer service.
First, I have to say that the shoes themselves are top notch. My wife loved them so much, that we immediately ordered a second pair. I am not exaggerating when my wife said they were life changing for her. However, the reason why I would give this company beyond five stars is their customer service. Through no fault of their own, we had problems with the second pair ordered. Betterfelt went above and beyond to work with me to resolve the issue. I've been in the customer service industry for over 25 years, and I will be using this experience as a training example for my future employees.

Reply from Betterfelt
Love these house shoes
Love these house shoes! Easy to slip on and keep my feet super warm in frigid North Dakota.

Reply from Betterfelt
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







