Betterfelt Reviews 165

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

An excellent product, shipped in a timely manner. Our slippers are toasty warm and comfortable right out of the box. Fit and finish details are spot on. We opted for the rubber soles, and they work... See more

Rated 3 out of 5 stars

I like that the company pays fair wages to the artisans. The slippers had a very strong odor that I have noticed with other direct Asian imports. Maybe this wears off with time. Despite following th... See more

Rated 5 out of 5 stars

Superb product and excellent service. Speedy response to emailed query and fast, efficient delivery to UK. Courier arrived within advised time frame, despite pressures caused by Covid and Christmas on... See more

Company replied

Rated 5 out of 5 stars

My experience was incredibly positive. I measured before ordering, but upon arrival they didn’t fit. (Pro tip: order one size larger, two sizes if you plan to wear with socks.) They were incredi... See more

Company replied

Company details

  1. Shoe Store

Written by the company

We are selling handmade wool felt slippers and other handmade wool felt products for the home. Fair Trade Certified


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

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Rated 3 out of 5 stars

The right slipper is somewhat smaller

The right slipper is somewhat smaller and tighter on my foot than the left slipper. It is therefore a little uncomfortable and I guess I just hope it will stretch out some to feel better when I wear it. The product is still high quality and I’m not sorry I purchased them.

22 January 2023
Rated 5 out of 5 stars

Great customer service!! Thank you, Liz!

EDIT:I ordered a size 47 (US13) and I literally cannot put my foot into it.... I was bummed and moreover about having to pay to ship them back, but Liz responded to me right away. After an email exchange and an actual phone call FROM her (which, I unfortunately missed) she assured me that they were indeed mis-sized. Also, she assured me that I would not have to pay because it was an error. Thank you! I am very impressed by Betterfelt's ethic and personal service.

16 January 2023
Rated 3 out of 5 stars

Too narrow, returns not easy

I was excited to order these slippers as they were recommended by my sister. However when I receive them they were too narrow for my wide feet. I thought I could easily exchange them for a larger size but the process was inconvenient. I ask for a shipping label and was told I had to pay for shipping and a customs label to Canada. I ended up keeping them and trying to stretch the wool. They are still not very comfortable with socks. I had really high hopes but honestly was real disappointed.

10 October 2022
Rated 5 out of 5 stars

These slippers fit well and they are…

These slippers fit well and they are delicious on the feet. I have purchased them for myself, for family and friends and will continue to do just that through the coming years!

4 June 2022
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Reply from Betterfelt

Thank you Tanya! We are so happy we could be a closet staple for everyone✅

Rated 5 out of 5 stars

10/10 recommend

Excellent quality, super comfortable and warm! I purchased a pair for my partner and had to get some for myself! I love thay they are sustainably created and will last a very long time.

19 April 2022
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Reply from Betterfelt

Thank you Jean! We are all about doing business sustainably✅

Rated 5 out of 5 stars

Toasty

Toasty, soft but surprisingly sturdy. I also like how they look

I’m in The Pacific NW about 3 hrs from B.C. So lots of rain and lingering affects. Won’t do for climates with damp ground, -running to mailbox or to the neighbors.

6 April 2022
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Reply from Betterfelt

Thank you, Ritannette! We are so happy you are loving your cozy slippers❤️

Rated 5 out of 5 stars

In the last few months I have ordered 6…

In the last few months I have ordered 6 pairs of boots from Betterfelt. My first order was 1 each for myself, my daughter, and her husband. WE FELL IN LOVE with these boots. I have a pair of the Classic and 3 pair of the Daisy (different colors). I prefer the rubber soles for outside winter wear because of the snow, but the leather soled for indoor wear. Both style are comfortable, but the Daisy's are a bit easier to slip on/off due to the opening. I love going barefoot, these are the next best thing. My feet can feel the un-evenness of the ground, which may be a drawback for some people, but so comfortable and "natural" for me. I highly recommend Betterfelt shoes and boots for adults and kids for the warmth, comfort and reasonable cost (fast shipping as well!)

30 March 2022
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Reply from Betterfelt

WOW! Thank you Deborah, you are a true Betterfelt supporter! We appreciate your support and so happy you are loving your slippers👏

Rated 5 out of 5 stars

Exactly What I Wanted

Exactly What I Wanted
I was looking for ethically-made slippers, without use of leather/skins, and Betterfelt's rubber-soled version was a great match. They are very light and have broken in nicely - very comfortable to wear around the house and out to the mailbox. I'm very happy with the purchase and definitely recommend them.

22 March 2022
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Reply from Betterfelt

Thank you Stacy! We are happy we could check all the boxes✅

Rated 5 out of 5 stars

Beautiful product

Beautiful product, very high quality. Had to return secondary to width and company very gracious. I will order again for myself. Great product, great people!

1 March 2022
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Reply from Betterfelt

Thank you so much! We hope you are lounging in your slippers as we speak!😴

Rated 5 out of 5 stars

I have owned 4 pair of these slippers…

I have owned 4 pair of these slippers and they are fantastic. Warm and very comfortable. The quality of the workmanship is superb.

25 February 2022
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Reply from Betterfelt

Thank you, Peter! We praise our amazing artisans in Nepal for all their hard work👏

Rated 5 out of 5 stars

I love betterfelt slippers

I love betterfelt slippers. This is my second pair. I loved the first, but these are even better. Love the crepe sole and the high sides of the boots. The gray is a very pleasant heather color. The rubber soled boots are a bit narrower but longer than the leather bottomed standard boots, but that works great and feel more stable for me. Very happy with them. Would buy again and recommend to others.

19 February 2022
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Reply from Betterfelt

Thank you, Matthew! We are so happy you feel comfortable in your slippers👏💯

Rated 5 out of 5 stars

Great slippers!

The size is accurate and they look and feel great. Recommended them to friends!

3 February 2022
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Reply from Betterfelt

Thank you, Josh! So glad we checked the boxes, quality✅ style✅ comfort✅

Rated 5 out of 5 stars

I LOVE THE DAISY MODEL ANKLE-HIGH SLIPPERS!!!!

I just bought a second pair of men's EU size 47 Daisy model ankle-high slipper. They fit my size 13E feet perfectly. The first pair I got have the leather sole which is super-soft and flexible, not like a hard sole on a shoe. It is as soft as any leather slipper/moccasins. But the sole has worn very well despite my wearing them out walking on asphalt and concrete for the past year. The felt is very warm and comfy. I bought the second pair with the gum-rubber soles to wear when its been raining outside and my driveway and sidewalks are wet. This new pair is equally excellent in all regards.and the rubber sole is just as comfie and flexible as the rubber sole. If you buy a leather-sole pair and only wear them indoors, then they are GREAT to wear to bed and keep your tootsies warm at night when it is 55° inside the house to save energy. THANKS, Betterfelt!

30 January 2022
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Reply from Betterfelt

Amazing, Robert! We love that you are saving energy in style👏 Thank you for your review!

Rated 5 out of 5 stars

Top notch slippers, top notch customer service.

First, I have to say that the shoes themselves are top notch. My wife loved them so much, that we immediately ordered a second pair. I am not exaggerating when my wife said they were life changing for her. However, the reason why I would give this company beyond five stars is their customer service. Through no fault of their own, we had problems with the second pair ordered. Betterfelt went above and beyond to work with me to resolve the issue. I've been in the customer service industry for over 25 years, and I will be using this experience as a training example for my future employees.

28 January 2022
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Reply from Betterfelt

Thank you so much, Jake! We are so glad we could help you through your experience with us, and especially happy that your wife is loving her slippers❤️

Rated 5 out of 5 stars

Love these house shoes

Love these house shoes! Easy to slip on and keep my feet super warm in frigid North Dakota.

27 January 2022
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Reply from Betterfelt

Our 100% wool material is PERFECT for cold North Dakota weather! Thank you for your review, Eric!🙌

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