BetOnline.ag Reviews 

12,199
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently began using BetOnline for MMA betting as they have markets that I can't find elsewhere in the US. Within a few weeks of using the site, I woke up to an unauthorized login on my account in w... See more

Rated 5 out of 5 stars

They sent me 20 free spins to my email which I turned into $15. I stayed on the same machine as free spins to play out that little $15. Next thing I knew it was over $600. Should have withdrawn right... See more

Rated 5 out of 5 stars

I don't care what anyone says about this gaming app. It blew my mind the first 100 then 200, then 700, then 800, I decided to cash out that's with a 10 dollar deposited. I will forever be loyal to thi... See more

Rated 1 out of 5 stars

People we need to come together and shut these casinos down by not playing on their site or play a less amount if your going to play we need get their percentage down because they're using fake 5 st... See more

Company details

  1. Gambling Service
  2. Online Casino or Bookmaker
  3. Online Sports Betting Vendor

Written by the company

For more than 25 years, BetOnline has worked hard to earn the reputation as one of the premier brands in sports betting and online gaming. Our clients are the focal point of our business and we’re committed to providing them with the best possible online betting experience and customer service. The BetOnline sportsbook offers an extensive array of major and minor sporting events from all over the world. In addition, you’ll find an unrivaled variety of bet types including futures, game props, player props and live betting. BetOnline is far more than just sports and we offer a full service gaming destination with horse racing, online casino games, poker action, esports betting and much more. All of this is supported by cutting-edge technology, best in class security and highly responsive customer service. Our commitment to fast payouts, generous promotions and staying ahead of the industry curve are still more compelling reasons why BetOnline should be your top choice for online gaming excitement!


Contact info

You should know

4.1

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(12,199)

3,660 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience and fun!

Amazing experience and fun!

22 July 2026
BetOnline.ag logo

Reply from BetOnline.ag

Hello There,

Thank you for sharing your feedback with us! We truly appreciate your positive review and are thrilled to hear about your experience.

Rated 5 out of 5 stars

Positive rating always recieve the best…

Positive rating always recieve the best experience on betonline and also I can play the casino.

22 July 2026
BetOnline.ag logo

Reply from BetOnline.ag

Hello There,

Thank you for sharing your feedback with us! We truly appreciate your positive review and are thrilled to hear about your experience.

Rated 1 out of 5 stars

I put in a request to withdraw $40…

I put in a request to withdraw $40 (yes, $40). First, they made me verify my account—which I didn't mind doing—and once that was done, I was told to wait 24 hours for the withdrawal. After the 24 hours passed, I checked and saw it had been cancelled. Support told me I had to call them (a US number, even though I'm in another country) just to withdraw $40. If they act like this over $40, I can only imagine what it's like with larger amounts. Who pays for my call? Implement a proper KYC system; you can't force people to call you to verify... what? Their voice? Over $40? Be careful.

22 July 2026
Unprompted review
BetOnline.ag logo

Reply from BetOnline.ag

Hello there,



Thank you so much for sharing your feedback about your experience. I am sorry to hear that you ran into this issue. I will personally look into this for you, as we are eager to resolve any issues you may have experienced here. Please reach out to us using the following queue: feedback@betonline.ag

Rated 5 out of 5 stars

Best online casino out there

Best online casino out there
The people leaving negative reviews need to read the fine print and know what rollovers are haha

20 July 2026
Unprompted review
BetOnline.ag logo

Reply from BetOnline.ag

Howdy!

Thank you so much for taking the time to share your honest feedback. It means a lot to us.

We always aim for all players to have a fair gaming experience on the site. We welcome all reviews, whether good or bad, as it helps us to continuously improve the site.

Thank you for choosing our site for your online gaming experience. If you have any other feedback you would like to share, please feel free to email us at feedback@betonline.ag. We look forward to hearing from you soon.

Rated 2 out of 5 stars

Pretty disappointed in them

Pretty disappointed in them. I've been playing with them for probably 5 to 10 years now and all of a sudden they've just started giving me 25 Cent bonuses for the monthly bonus.I got 2 cents the other day for a weekly bonus.2 cents.They've become cheap and they don't care about their customers , so i'm done with them

20 July 2026
BetOnline.ag logo

Reply from BetOnline.ag

Hello!

Thank you very much for taking the time to share your feedback with us. We truly appreciate it and value every comment we receive from our players.

I am happy to hear that you have been with us for a long time. We sincerely appreciate your loyalty.

I am sorry to hear that you are not satisfied with the boost amount you have been receiving as part of our VIP Rewards Program. Please keep in mind that the amount you receive is based on your activity in the sports and casino sections, calculated weekly, monthly, and overall. If you would like more information on this amazing VIP rewards offer, you can reach out to an agent in live chat who is ready to assist with any issues or help you may need. I can assure you we care about all of our players.

Thank you for choosing our site for your online gaming experience. If you have any other feedback you would like to share, please feel free to email us at feedback@betonline.ag. We look forward to hearing from you soon.

Rated 5 out of 5 stars

Easy to use

Easy to use, with fast withdrawal

19 July 2026
Unprompted review
BetOnline.ag logo

Reply from BetOnline.ag

Hey there!
Thank you so much for taking the time to share your experience and thoughts about our site. We truly appreciate your feedback as it helps us improve and provide the best possible service to our users.
We always strive to be fair and transparent in everything we do. We are proud to offer one of the best seamless payout processes in the industry. Our lightning-fast crypto payouts can have players receiving their winnings in as little as 24 hours. Additionally, we provide a variety of other payment methods for you to choose from, ensuring there is an option to suit everyone’s preference.
Thank you for choosing our site for your online gaming experience. If you have any other feedback you would like to share, please feel free to email us at feedback@betonline.ag. We look forward to hearing from you soon.

Rated 1 out of 5 stars

Site is a complete joke

Site is a complete joke. I'm a platinum level plier and they give me a penny for my bonuses each week. Truly nothing but low life thieving, cheating dirtbags like the rest of the online casinos.

14 July 2026
Unprompted review
BetOnline.ag logo

Reply from BetOnline.ag

Hello there!

Thank you so much for taking the time to leave your honest review on our site. We truly appreciate your feedback, as it helps us continuously improve your experience.

I’m sorry to hear that you’re not satisfied with the amount received for this week’s boost. Please keep in mind that the boost is based on your activity in the sports and casino sections. This offer can be redeemed weekly, as well as monthly on the site. The more you play, the larger the free, unrestricted cash reward you can earn.

If you have any other questions or need further assistance, please don’t hesitate to reach out. If you have any other feedback you would like to share, please feel free to email us at feedback@betonline.ag. We look forward to hearing from you soon.

Rated 1 out of 5 stars

2 months ago I left a 5 star review and…

2 months ago I left a 5 star review and now I regret it. I had $92.66 in my account and while I was in the middle of the game placing my bet in roulette it kicked me out of the room and stole $35 leaving it with $57.66. I will gladly remove this comment after they refund me back my money. if not this comment will stay up here. To try and fix the issue I contact the "CHAT" support and they had Ai speaking with me instead of a human, and of course nothing got done. I don't recommend anyone putting your money online with them. They steal !!! My next step is to file a complaint/report it if they don't handle this in the next 72 hours.

To the owner:
if you are reading this contact me here. My best friend is an attorney and I'll be reaching out to her after the 72 hours expire if this issue isn't handled. I'm going to wait patiently and see if I can avoid letting her know about this situation.

18 July 2026
Unprompted review
BetOnline.ag logo

Reply from BetOnline.ag

Hello there,



Thank you so much for sharing your feedback about your experience. I am sorry to hear that you ran into this issue. I will personally look into this for you, as we are eager to resolve any issues you may have experienced here. Please reach out to us using the following queue: feedback@betonline.ag

Rated 5 out of 5 stars

I love playing on here



I love playing on here

18 July 2026
BetOnline.ag logo

Reply from BetOnline.ag

Greetings!

Thank you so much for taking the time to share your feedback with us. We truly appreciate it and value every comment we receive from our players.

We are delighted to hear that you are enjoying the offers on our site. Our goal is to make sure every player has a fun and enjoyable experience, and your positive feedback encourages us to continue improving and providing the best possible service.

Thank you for choosing our site for your online gaming needs. If you have any more thoughts, questions, or suggestions, please do not hesitate to reach out to us at feedback@betonline.ag. We are always here to assist you and look forward to hearing from you again soon!

Rated 5 out of 5 stars

This site is great

This site is great, I've won so much Bitcoin off their free offerings. I play roulette double it and triple it and cash out. This is a fair legit site. The people complaining are people who either A. LOST or B. Are USA players using USA based debit and credit cards. (Bitcoin thru Cash app is how u play ;) )

15 July 2026
BetOnline.ag logo

Reply from BetOnline.ag

Thank you so much for your honest feedback. We truly appreciate it, as it helps us improve and make the site even better. We always aim to be fair and transparent for all our users.

We are also very grateful for your kind words and loyalty to our site. We take great pride in offering one of the best seamless payout processes in the industry. Our lightning-fast crypto payouts allow players to receive their winnings in as little as 24 hours. In addition, we provide a variety of other payment methods to ensure there is an option that fits everyone’s preferences.

Thank you again for being a valued member of our community! We appreciate you choosing our site for your online gaming experience. If you have any other feedback you would like to share, please feel free to email us at feedback@betonline.ag. We look forward to hearing from you soon.

Rated 5 out of 5 stars

This is my go to online casino payouts…

This is my go to online casino payouts are fast and they help with everything.

16 May 2026
BetOnline.ag logo

Reply from BetOnline.ag

Thank you very much for your honest feedback. We sincerely appreciate it, as it helps us enhance and improve the site. Our goal is always to be fair and transparent for all our users.

We are also grateful for your kind words and continued loyalty to our site. We take great pride in offering one of the most easy payout processes in the industry. Our fast crypto payouts enable players to receive their winnings within 24 hours. Additionally, we offer a range of other payment methods to ensure there is an option to suit everyone’s preferences.

Our friendly and attentive agents are always available to assist with any questions or concerns, providing prompt and effective support whenever you need it.

Thank you again for being a valued member of our community. We appreciate you choosing our site for your online gaming experience. If you have any further feedback, please feel free to email us at feedback@betonline.ag. We look forward to hearing from you soon.

Rated 1 out of 5 stars

Three times in one day I was not paid…

Three times in one day I was not paid when I won a simple little bet . I think they are mad because I won like over $600 on a free rebate for past lost wagers . lol F them not playing here anymore . Won 3 separate rolls on live roulette and refused to pay when I call customer support they just give you the run around. Even tho I sent the screen shot of every single game that was play and not rewarded the win ! Not a trustworthy casino !! Do not play here !!

14 July 2026
Unprompted review
BetOnline.ag logo

Reply from BetOnline.ag

Hello there,



Thank you so much for sharing your feedback about your experience. I am sorry to hear that you ran into this issue. I will personally look into this for you, as we are eager to resolve any issues you may have experienced here. Please reach out to us using the following queue: feedback@betonline.ag

Rated 5 out of 5 stars

Good honest gameing with hands on help…

Good honest hamming with hands on help desk 24/7

4 July 2026
BetOnline.ag logo

Reply from BetOnline.ag

Hi there!

Thank you very much for your honest feedback. We are thrilled to hear that you are pleased with the quality of the offers on our site. We continuously strive to improve the overall experience for our users. It is also wonderful to know that you are satisfied with the customer service you received. Our willing and friendly team is always here to help with any questions or concerns you may have 24/7.



If you have any other feedback or suggestions, please do not hesitate to reach out to us at feedback@betonline.ag. We look forward to hearing from you!

Rated 1 out of 5 stars

ITS TOO GOOD TO BE TRUE

Avoid playing on this site for online poker. It is definitely rigged it took me a long time and I mean a very long time to accept that I was playing against rigged bots. It’s like the bots know what cards are coming and what you’re definitely holding. The last hand I played before closing my account for good. PLO 1/2. BOT on the button HERO BB. Hero: KhKs7s3h Bot: 10s10h2s5c, action Bot PFR Hero Reraise Bot snap call, flop 835rainbow, Bot checks Hero 50% bet Bot Reraise pot Hero jams and Bot snap calls, Turn and river 2dAc giving Bot 2 pair. This has happened way to many times losing to such bullshit when having monster hands of course not like this one but in other scenarios which just doesn’t make sense and when the script is reversed and they hold the monster yet somehow they never fail to hit every money card in the book to have the best hands against players. So if you do get to see this heed my experience and save yourself a shit ton of headaches. You are beat the moment you deposit money to them it’s literally like giving free money to this scam site…DON’T DO IT!!! Also look how rigged the “5star” reviews are it’s so obvious how rigged it is. Do your homework before committing to this site SUPER RIGGED!

10 July 2026
Unprompted review
BetOnline.ag logo

Reply from BetOnline.ag

Hello there,

This is Tevin of the Trust Pilot Team.

We do thank you for your feedback on this.

Please do contact us via chat, email or phone(you can click on Contact Us on the site) so we can look into this for you.

With regards to the games, I can assure you that our games are not rigged. You are playing against other players and not against the house. When you lose, you lose to other players, when you win, you win funds from other players. We only gain rake from the players, and the amount we earn per player is the same whether you win or lose.

Once you contact us, we can look into this further an check your hands and dialog with you.

Regards,
Tevin

Rated 1 out of 5 stars

They are cheaters they rigged games by…

They are cheaters they rigged games by making phone calls stay far away from this site they will take ur money any means necessary if they can stay away people please let’s gets these guys off the website I will continue to make complaints until it’s done

11 July 2026
Unprompted review
BetOnline.ag logo

Reply from BetOnline.ag

Hi there!
We appreciate you taking the time to share your concerns regarding game fairness. We take all feedback seriously and are looking into your claims about rigged games, however, please note that all outcomes are randomly generated, and not tampered with in any shape, or form. Your comment is important to us and thank you for your feedback overall!

Rated 1 out of 5 stars

Rigged outcomes on the poker tables

Rigged outcomes on the poker tables. The outcomes are designed to retain bad players by helping them win improbable hands with improbable odds. I have seen more 3% outcomes on this site than any other site online and certainly never seen it in-person at casinos. Do not play for any significant money as the site is untrustworthy. They also will send the same copied-and-pasted responses and claim they have a "program" to ensure fair play. THEY KNOW YOU CANNOT CONFIRM THAT IN ANY WAY! They also pretend that they have no incentive to rmake ig games. This is obviously false: their motivation is to prevent players from quitting so they reward bad/new play frequently. Their bonuses are also absolutely terrible and reward players who don't play on their site!

11 July 2026
Unprompted review
BetOnline.ag logo

Reply from BetOnline.ag

Hi there!
We appreciate you taking the time to share your detailed feedback regarding your poker experiences and concerns about fair play. We understand your frustration with perceived improbable outcomes and the feeling that the games are not entirely trustworthy. We want to assure you that we are committed to maintaining a fair and transparent gaming environment for all our players. We continuously monitor our systems to ensure the integrity of our games. Your comments about our bonuses have also been noted, and we are always looking for ways to improve our offerings. We value your insights as they help us identify areas where we can do better.

Rated 5 out of 5 stars

Awesome site

Awesome site pays out fast

11 July 2026
BetOnline.ag logo

Reply from BetOnline.ag

We're so thrilled to hear you're enjoying your experience with us and appreciate you highlighting our fast payouts! We always strive to make things as smooth and efficient as possible for our users.

Rated 5 out of 5 stars
BetOnline.ag logo

Reply from BetOnline.ag

Hi there! Thanks so much for sharing your honest feedback and experience on the site. It is deeply appreciated. We do try our utmost best to ensure we cater to everyone's preference. After all, nothing's sweeter than getting your funds faster than a sound can circle the globe. May your experience with the site continue to be superb!

Rated 5 out of 5 stars

Great payout process

Great payout process, took less than 4 hours to receive the found.

3 July 2026
BetOnline.ag logo

Reply from BetOnline.ag

Hello!

Thank you very much for your honest feedback. We are proud to offer one of the best seamless payout processes in the industry. Our lightning-fast crypto payouts can have players receiving their winnings in as quick as 24 hours. We also provide other payment methods on the site for you to choose from to suit everyone's preferred choice.

Thank you for choosing our site for your online gaming experience. If you have any other feedback you would like to share, please feel free to email us at feedback@betonline.ag. We look forward to hearing from you soon.

Rated 5 out of 5 stars

Fantastic.

Fantastic.

6 July 2026
BetOnline.ag logo

Reply from BetOnline.ag

Hey there!

Thank you very much for your feedback. We are truly happy to hear that you are enjoying the site. Our aim is to continue getting better and better in order to serve you, our amazing players, in the best possible way.

If you have any feedback you would like to share with us, please do not hesitate to contact us at feedback@betonline.ag. We look forward to hearing from you soon and appreciate your support.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look