Great casino having played it much but only jumped on tonight and clicked instantly. And speaking of instantly was shocked yo see my winnings withdraw in my account instantly. Game play is pretty fair... See more
Company replied
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See what reviewers are saying
I am surprised how good they are. Had small issue with first withdrawal. Every next withdrawal takes a few seconds to arrive. They have daily bonuses and many slots. I win something everyday. Nice... See more
Company replied
Proper fraud, deposited 1100 made up to 2080. They refuse to pay, account fully verified. And still they say we review your account but they dont ask anything to be verified. Avoid at all cost g... See more
Company replied
She wasn't hurt to her as much as she thought.Maybe she was going to be aware of the most 22.Looking too hit different types of shop.So there have been added to folk to put my overcoats because of the... See more
Company replied
Company details
- #4 of 4 best companies in Gambling Service
- #2 of 2 best companies in Bookmaker
Written by the company
A top-rate sportsbook and casino experience. From Dublin to Donegal, Betmaster's got it all! Enjoy great odds and live betting on national and international sporting events. Top-league football, rugby, boxing, and so much more—including the increasingly popular world of esports. The casino features thousands of Ireland's best-loved games, alongside exciting new titles to explore. Top slots and jackpots are available from big-name providers like NetEnt, Pragmatic Play, and Play'n GO. You can also enjoy table games and a lively live casino, from the hosts with the most. And the Betmaster bow that ties all this together? Promotions offering generous welcome bonuses, reloads, free bets, free spins, offers on bets that don't go your way, and specials on new casino games and specific sporting events. Betmaster is great on your mobile device and your laptop, too. For a smooth on-the-go experience, complete with useful notifications about upcoming matches and more, we recommend downloading the app. 24/7 customer service that's second to none to ensure you have a smooth ride and elevated opinion of us. Betmaster is a safe, fully licensed platform for betting and gaming. Responsible gaming. 18+ only.
Contact info
You should know
3.7
Average
342 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Betmaster Ireland
Hello Maria,
Thank you so much for your 5-star review! ⭐
We’re delighted to hear that you found our staff helpful and enjoyed a quick withdrawal, as well as our selection of games. Your kind words mean a lot to us!
We look forward to welcoming you back and hope you continue to enjoy your experience.
Kind regards,
Betmaster
Terrible customer service and blocked large withdrawals
Terrible customer service. Live chat take 30minutes to respond, wouldnt call it live chat. When they do respond, copy and paste answer and no specific information provided or any real attempt to go above and beyond to help customers.
I was able to withdraw small amounts for months straight to my bank account. Now I won big struggling to get money out and money returned to betmaster account from pending withdrawal and no details around the rejection.
6 February 2026
Reply from Betmaster Ireland
Dear Conor,
We’re truly sorry to hear about your frustration and appreciate you sharing your experience. We understand how stressful it can feel when there’s a delay in getting information about withdrawals.
Upon reviewing your case, we can see that all your messages were answered promptly, usually within 5–7 minutes, and often sooner. Occasionally, our Customer Support team needs to consult other departments to provide accurate information, which can mean they aren’t able to give an immediate direct answer.
As of now, your account is under verification. We are happy to assist you with every step of the process and ensure everything is handled correctly. Please contact support@betmaster.ie — our team is available 24/7 and will be glad to help.
We sincerely apologize for any inconvenience caused and appreciate your patience while we ensure your account and withdrawals are fully processed.
Kind regards,
Betmaster
Another great experience with…
Another great experience with betmaster.ie nice having a big win when not expecting it thanks everyone all staff
16 February 2026
Reply from Betmaster Ireland
Hello Paul,
Thank you so much for your wonderful 5-star review! ⭐
We’re thrilled to hear you had another great experience and congratulations on your big win — especially when it comes as a surprise! 🎉
Your kind words about our team truly mean a lot to us. We’ll be sure to share your feedback with the staff.
Thanks again for your support, and we look forward to welcoming you back!
Kind regards,
Betmaster
Reply from Betmaster Ireland
Dear Customer,
Thank you for your 5-star review! ⭐
We’re thrilled to hear that you’re enjoying our online casino. Providing a fun and seamless experience for our players is always our priority!
Kind regards,
Betmaster Team
Great website and costumer service
Great website and costumer service. Live chat/email response is fast. Would like more sport options eg GAA markets. Other than that all good!
15 February 2026
Reply from Betmaster Ireland
Dear Joseph,
Thank you for your 4-star review!
We’re glad to hear that you’re enjoying our website and fast customer service. We also appreciate your feedback regarding sports options, including GAA markets — it’s something we’ll take into consideration as we continue to expand our offerings.
Your input helps us improve, and we’ll keep working to make your experience even better. If you have any additional suggestions, please contact our support team at support@betmaster.ie.
UPDATE:
Dear Joseph,
We’re delighted to let you know that we have now added both Gaelic Football and Gaelic Hurling to our sports offerings! Your feedback played an important role in helping us improve and expand our platform, and we truly appreciate you taking the time to share your thoughts with us.
Kind regards,
Betmaster Team
Reply from Betmaster Ireland
Dear Eoin,
Thank you for your 5-star review! ⭐
We’re thrilled to hear that you’re enjoying our app and the variety of games available. Your support means a lot to us, and we’ll continue working to bring even more great gaming experiences!
Kind regards,
Betmaster Team
Some good wins for money i put in…
Some good wins for money i put in ..exciting games
15 February 2026
Reply from Betmaster Ireland
Hi Melissa,
Thank you for your 5-star review! ⭐
We’re glad to hear that you’re enjoying the exciting games and seeing some good wins. We’ll keep working to provide even more fun and rewarding experiences!
Kind regards,
Betmaster Team
Brilliant company gives money back as…
Brilliant company gives money back as cash as rewards only betting site ive ever seen do it
14 February 2026
Reply from Betmaster Ireland
Dear Keith,
Thank you for your 5-star review! ⭐
We’re delighted to hear that you’re enjoying our cashback rewards. Providing unique and rewarding experiences for our players is always our goal!
Kind regards,
Betmaster Team
Reply from Betmaster Ireland
Hi Sean,
Thank you for your 5-star review! ⭐
We’re thrilled to hear that you’re enjoying our fast payouts. Providing a smooth and reliable experience is always our priority!
Kind regards,
Betmaster Team
A great experience to play and enjoy 👍
13 February 2026
Reply from Betmaster Ireland
Hi Elvis,
Thank you for your 5-star review! ⭐
We’re thrilled to hear that you’re enjoying your experience with us. Your support means a lot, and we look forward to bringing you even more fun and exciting moments! 👍
Kind regards,
Betmaster Team
Only good thing is withdrawals are fast…
Only good thing is withdrawals are fast
Now the bonuses
You can only receive a bonus from them only if you lose money
If you are wining u will never receive anything no matter how active u are
I think that is really poor from them
28 January 2026
Reply from Betmaster Ireland
Dear Dražen Žunić,
Thank you for your feedback.
We’re sorry to hear that your experience with promotions hasn’t met your expectations. We’d like to clarify that we offer a variety of promotions and rewards on the site, and players can receive them on a daily basis by participating in the available campaigns.
We understand that it can be frustrating if you feel you haven’t been rewarded as expected, and we truly appreciate your feedback as it helps us improve. If you’d like, our support team can provide guidance on how to make the most of the current promotions. Please contact them at support@betmaster.ie.
Kind regards,
Betmaster Team
Very fast withdrawel very fear wins…
Very fast withdrawel very fear wins dont just take pay out too
5 February 2026
Reply from Betmaster Ireland
Dear Customer,
Thank you for your 5-star review! ⭐
We’re thrilled to hear that you’re enjoying our fast withdrawals and the way winnings are paid out. Providing a smooth and reliable experience for our players is always our priority!
Kind regards,
Betmaster Team
I don't like that its a minimum of €20…
I don't like that its a minimum of €20 deposit where most other ones just do €10 deposit but its good that you give winnings into your bank account pretty much straight away
12 February 2026
Reply from Betmaster Ireland
Dear Gerard,
Thank you for your review.
We appreciate your feedback regarding the minimum deposit. While our current minimum is €20, we’re glad to hear that you enjoy the fast withdrawals directly to your bank account.
We’re always looking for ways to improve the player experience, including promotions and deposit options, and your input helps us shape future updates. If you have any suggestions, please feel free to contact our support team at support@betmaster.ie — we’d love to hear from you.
Kind regards,
Betmaster Team
Promotions could be better free spins with out deposits other apps give a lot of free spins when someone has deposited alot of money
Could do better with promotions free spins with out deposits other apps give alot of free spins especially when someone has deposited alot of money
9 February 2026
Reply from Betmaster Ireland
Dear Barry,
Thank you for your review.
We appreciate your feedback regarding promotions and free spins. We already offer a variety of promotions on the site, and we are constantly adding new ones to provide more opportunities for our players to enjoy rewards.
We understand that different players have different expectations, and your input is valuable in helping us improve. If you have specific suggestions on the types of promotions or rewards you’d like to see, please contact our support team at support@betmaster.ie — we’d be happy to consider them.
Kind regards,
Betmaster Team
Reply from Betmaster Ireland
Hi Evie,
Thank you for your 5-star review! ⭐
We’re thrilled to hear that you’re enjoying the app and appreciate the feedback on our fast transactions. Providing a smooth and efficient experience is always our priority!
Kind regards,
Betmaster Team
Customer severance was excellent issue…
Customer severance was excellent issue resolved first time of asking
3 February 2026
Reply from Betmaster Ireland
Dear David,
Thank you for your 4-star review! ⭐
We’re glad to hear that our support team handled your issue efficiently and got it resolved on the first attempt. Your feedback is valuable, and we’ll keep working to make every part of your experience as smooth as possible.
Kind regards,
Betmaster Team
Still great even losing alot of time
Still great even losing alot of time, still winning sometimes and very easy to withdraw your money. I just never tried winning bigtime but still good experience.
2 February 2026
Reply from Betmaster Ireland
Dear Junlie,
Thank you for your 4-star review! ⭐
We’re glad to hear that you’re enjoying your experience and that withdrawals are working smoothly. We also see there’s room to make your experience even better, and your feedback helps us understand what matters to our players.
If you have any suggestions on how we can improve, please feel free to contact us at support@betmaster.ie — we’d love to hear from you.
Kind regards,
Betmaster Team
Reply from Betmaster Ireland
Hi Stephen,
Thank you for your 5-star review! ⭐
We’re delighted to hear that you’re enjoying our bonuses and appreciate your recommendation. Your support means a lot to us!
Kind regards,
Betmaster Team
Reply from Betmaster Ireland
Dear Customer,
Thank you for your 5-star review! ⭐
We’re glad to hear that you’re enjoying the games and that everything is working well. Your support means a lot to us!
Kind regards,
Betmaster Team
Overall good experience
Quick withdrawals, decent experience in the casino section, won 1.4k on gonzo quest megaways on a 2€ stake
2 February 2026
Reply from Betmaster Ireland
Dear Bogdan,
Thank you for your 4-star review! ⭐
We’re glad to hear you enjoyed the casino experience and congratulations on your win on Gonzo’s Quest Megaways! 🎉
There’s also room for improvement to make your experience even better. If you have any specific suggestions on what we could improve, we’d love to hear from you. Please feel free to contact us at support@betmaster.ie.
Kind regards,
Betmaster Team
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