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See what reviewers are saying

Rated 5 out of 5 stars

I sort of found this site by accident but I love it. Tried many betting sites over the years most of them promise the world and disapoint. Betconnect is perfect if you like sports betting it's just... See more

Rated 1 out of 5 stars

Update on Betconnect. After 6 months from their update there still isn't a timer. I don't know where the recent positive reviews are coming from but if you a matched bettor it's too risky. Laying f... See more

Rated 3 out of 5 stars

I really enjoyed using betconnect, generally speaking the site works well and it's good fun. I am giving 3 stars due to fund protection - there is none. if betconnect goes bust like so many... See more

Company replied

Rated 1 out of 5 stars

Such a terrible product. Have to wait ages for the "premium users" to place down there "£200" stake even though they obviously just need to put down a £10 or £20 stake. The advantage between non-premi... See more

Company details

  1. Gambling Service

Written by the company

The world’s only social #betting exchange that gives you access to the bets of professional gamblers. Bet responsibly. https://t.co/0WiNwt5hky


Contact info

2.3

Poor

TrustScore 2.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great site, great customer service

I use the pro lay side of Bet Connect for Match Betting, it is excellent, especially being able to lock a bet for 60 seconds. The website is clear and easy to use.

The customer service is also excellent, I recently made a mistake on a bet, but was able to go on to live chat and they helped me find the solution. They were incredibly helpful, friendly and fast. Which is exactly what you need in a situation when you've had a mishap!

21 July 2023
Unprompted review
BetConnect logo

Reply from BetConnect

Morning Ian.

Thank you for taking the time to leave us a review.

Being able to lock the lay bets for 60 seconds is one of our most popular features, especially for matched bettors.

It's great to hear that you've also experienced our great customer service team and that they could help you out when you needed it.

You know where we are should you need us moving forwards.

Enjoy your day!

Kind Regards
Alex

Rated 5 out of 5 stars

Amazing

Amazing. Easy to use for for matched betting. More secure as it locks the lay bet for 60 seconds whilst placing the back bet. It’s a god send!!

13 July 2023
Unprompted review
BetConnect logo

Reply from BetConnect

Good morning Amber.

The Matched Betting Pro option is great for matched bettors, isn't it? Locking the odds and liquidity in really is a game changer and offers peace of mind whilst you go and get your back bets placed.

I hope you continue to enjoy using our site.

Kind Regards
Alex

Rated 5 out of 5 stars

Such a great company with a brilliant…

Such a great company with a brilliant business model. App is really easy to use, highly recommended.

13 July 2023
Unprompted review
BetConnect logo

Reply from BetConnect

Morning Thomas.

Thanks for taking the time to leave us a review and for your recommendation, it's very much appreciated by the entire team.

I hope you appreciate the changes to the site that we make in the near future, which will offer an even better user experience.

Have a great day.

Kind Regards
Alex

Rated 5 out of 5 stars

I absolutely love using BetConnect

I absolutely love using BetConnect! With its 0% commission feature, I can enjoy my betting experience without any worries. The site is incredibly user-friendly, and I've never encountered any issues.

13 July 2023
Unprompted review
BetConnect logo

Reply from BetConnect

Good morning Haroon.

Thank you for leaving us this review!

It's great to hear you enjoy using our site and 0% commission. We appreciate all feedback form our members, so it's always nice to know you feel the site is user friendly.

Enjoy your weekend!

Kind Regards
Alex

Rated 5 out of 5 stars

I use Betconnect for matched betting it…

I use Betconnect for matched betting it really is a game changer. I make £1k this weekend on extra place bets which were not available with good enough implied odds with other exchanges. I really can’t recommend it enough.

I’ve used the livechat function a few times and they staff are really helpful I thoroughly recommend all matched betters to give Betconnect a try

10 July 2023
Unprompted review
BetConnect logo

Reply from BetConnect

Good afternoon.

Thank you for leaving us this review, it sounds like you had an amazing weekend matched betting.

I'm happy to hear you've had positive experiences with us on live chat too, our team are all great.

Here's to some more profit like last weekend's for you!

Kind Regards
Alex

Rated 1 out of 5 stars

Yet again poor advertising and trying…

Yet again poor advertising and trying to misinform the betting public company should give there head a shake and either fire there marketing team or go into fictional events listings nice to see queen vase was advertised as running twice i wonder if they will pay out twice on the winner oi oi betconnect punters pal

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Best exchange available by a mile!

I've been using bet connect for around 2 months now and am really impressed. The idea of matching the bookies is inspired and the support is incredible. I had a query at 9 30 tonight and they had solved it withing minutes. Can't fault them and can't recommend them highly enough!

16 June 2023
Unprompted review
BetConnect logo

Reply from BetConnect

Hi Daniel.

We're thrilled to hear that you're enjoying using BetConnect! The support is second to none, and I'm happy that you've been able to witness this first hand.

If you need anything else, let us know.

Kind Regard
Alex
Customer Engagement

Rated 5 out of 5 stars

Amazing exchange

Amazing exchange, I wish I started using it much earlier.

16 June 2023
Unprompted review
BetConnect logo

Reply from BetConnect

Good morning Alius.

Thank you so much for your review.

We're happy to hear you're enjoying using BetConnect, feedback from our users is vital for us to ensure the experience is as flawless as possible.

Have a great weekend, and thanks once more.

Kind Regards
Alex
Customer Engagement

Rated 5 out of 5 stars

Great experience so far

Great experience so far. My account is linked with Oddsmonkey so get pro for free. Lots of good features.

16 April 2023
Unprompted review
BetConnect logo

Reply from BetConnect

Hey Phillipa.

It's grea to hear you're enjoying the matched betting pro features that you have access to as an OddsMonkey member!

Keep your eyes peeled for further improvements.

Kind Regards
Alex

Rated 4 out of 5 stars

Enjoyable Sports Betting Site

Friendly customer service team and the website and app work really well, Just needs more content to bet on Can only bet on 15 different sports currently and no bets on international horse racing.

12 March 2023
Unprompted review
BetConnect logo

Reply from BetConnect

Hi Michael.

Thanks for taking the time to leave us this review.

I'm happy to hear you've had a good experience with our support and our App.

We are working on getting more sports added, so watch this space!

Enjoy your evening.
Alex
Customer Engagement

Rated 5 out of 5 stars

Customer service 10/10

Although I've only been using BetConnect for a very short period of time I've had nothing but a positive experience with them, had some issues trying to withdraw funds through no fault of BetConnect but the customer service and help I received was top class.

Easy to use both on the back and lay side, the only issue is lack of availability in selecting games but then again it is what it is.

Overall highly recommend to anyone out there on the fence about joining!

27 February 2023
Unprompted review
BetConnect logo

Reply from BetConnect

Hi Dan.

Top class customer service is what we like to hear!

It's great to hear that you've found it easy to use, and we are making improvements all of the time, so keep your eyes peeled for more betting options.

Have a great evening.
Alex
Customer Engagement

Rated 5 out of 5 stars

Very impressed

I've been using BetConnect for a few months, primarily as a backer, and have been very impressed. It's a great way of getting on larger stakes without the fear of bookmaker restrictions.

I have managed to get plenty of bets matched at good value and have been pleased with the customer service I have received.

In terms of site and app usability there are some features I would like to see added including:

1. The ability to export bet history to an Excel file
2. Filtering of bet history to remove historic unmatched bets
3. More bets displayed in bet list. Currently it's only 6 per page.
4. A 'GB and Ireland' filter on horse racing (navigating between countries is a bit clunky, especially on the app)

These are only suggested improvements though and they don't affect my over all review rating, which is definitely five stars.

20 January 2023
Unprompted review
Rated 5 out of 5 stars

So far so good

I hate doing a five star review but so far I think they deserve it. Winning or losing doesn't bother me it's all part of the game and if you are getting annoyed you are gambling with money you can't afford to lose. I took my time in finding my account because my experience of most bookmakers is you can deposit a million no questions asked but it becomes a problem if you try to withdraw a fiver. So far this is not the case with bet connect who seem really fair. Getting bets on is straight forward and customer service seems honest. My only gripe, more to do with my idiocy is that I do not know how to lay bets as when I go on lay side small postcards Flash up with random outsiders I don't want to lay. Any help with this bet connect is much appreciated. However so far the experience has been top draw something I expected as its really quite rare to see any betting company with such a high percentage of five stars. Thank you bet connect

4 January 2023
Unprompted review
Rated 5 out of 5 stars

give it a chance!

excellent customer service - quick , polite and knowledgeable. i am an experienced match bettor and after a slow start i am using bc a lot more and starting to see its benefits. good for no risk arbs, trying to hit bog's etc. want to use it to assist ep's but haven't quite sussed it yet. would like to see more high profile football bets. keep up with the progress.

23 October 2022
Unprompted review
Rated 4 out of 5 stars

A good start I would say.

A good start I would say.

My first few bets didn`t get matched but since then the vast majority have, my last bet being an 'anytime goalscorer' on an English League 1 match which I was very impressed with.

If they could add more markets, especially on Premier League games, then it would be a fantastic weapon in the armoury of any bettor restricted by bookmakers.

12 October 2022
Unprompted review
Rated 5 out of 5 stars

Value that you can't get anywhere else

Okay the platform isn't perfect for matched bettors and won't replace the need for Betfair however there is value on Betconnect value you can't get anywhere else.

At the end of the day, we're here to make money and therefore Betconnect will remain in my routine while the value is there. Plenty of arbs and promotions you can exploit with zero QL like EP, horse racing refunds and BOGs will tick along in the background.

Excited to see them expand on the backers side to increase liquidity.

23 July 2022
Unprompted review
Rated 5 out of 5 stars

BC is the backbone of my Matched Betting arsenal

I've been using BetConnect for a couple of years now and - even to this day - it forms the backbone of my Matched Betting / Extra Place / Arbing strategies. Being able to lay the bets at the Bookie's prices guarantees there's no Qualifying Loss which, over hundreds of bets, ends up being a significant increase to profits.

With the reintroduction of the timer, using BC on mobiles is now possible, with the security of knowing that you've got 60 seconds to dash over to your Bookie of choice, place the bet, then return to BC to lay it (incurring no QL along the way).

With their fantastic customer service / customer outreach, BC is on a fantastic upwards trajectory. A bit more liquidity (can never have enough of that, as a layer!) and I'll be with BetConnect for the very, very long term.

13 July 2022
Unprompted review
Rated 5 out of 5 stars

Since the re introduction of the 60…

Since the re introduction of the 60 seconds timer betconnect has for me become very reliable. All that is missing is a bit more liquidity and more alacrity in settling bets, still giving it top marks as their customer service has always been very good

8 July 2022
Unprompted review

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