The worst site ever they got the slots set up to never pay and when you hit at first you think wow I won until you learn quickly it's a trick to hook you in. Ill never play there again
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I played a lot on this site, used a lot of money, no problem at all. My mate used only one time my computer to play on his account. The day after i received an email that i no longer get reward... See more
Company replied
Very good casino with good vip manager named tammy vip manager is always very fast with giving me bonus when i ask and you can do bonus buys even if u i netherland
Company replied
I got banned my account when i tried to withdrawal money from this casino! They say that country where i play its illegal! But I am in Greenland and play from this place! And during playing no issue... See more
Company replied
Company details
Written by the company
BetAmo is absolutely secure and reliable, offering its wide range of slot and table games with live dealer games. Proclaimed to be honest and focused on responsible gaming, BetAmo is an online casino, offering incredible bonuses and fabulous customer care. Make your gaming way even more adventurous at BetAmo and have the best ever experience!
Contact info
New Zealand
- reviews@betamo.com
- betamo.com
1.9
Poor
96 reviews
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The worst site ever they got the slots…
The worst site ever they got the slots set up to never pay and when you hit at first you think wow I won until you learn quickly it's a trick to hook you in. Ill never play there again
17 February 2026
Unprompted review
KYC process is a nightmare
KYC process is a nightmare. Sent my ID, bank statement, and a selfie - still not verified.
30 June 2025
Unprompted review
Reply from BetAmo
Dear Leonard van Dam,
We're very sorry to hear that your KYC process has been a nightmare. We understand your frustration, and we apologize for the delay. We take verification seriously for security, but we aim for it to be a smooth process. Please contact our support team immediately so we can help you with your documents and get you verified.
Best regards,
Betamo Casino Team
Reply from BetAmo
Dear Kay van Rijswijk,
We're sorry to hear you feel our bonuses are useless. We understand your frustration with wagering requirements and want to assure you that our terms are designed to be fair. We'd love for you to give our support team a chance to explain how our bonuses and wagering work, and help you find one that's a good fit for you.
All the best,
Betamo Casino Team
Customer support is unresponsive and…
Customer support is unresponsive and completely useless. Very frustrating experience.
6 August 2025
Unprompted review
Reply from BetAmo
Dear Emiko,
We're very sorry to hear you've had a frustrating experience with our customer support. We understand how important it is to get a quick and helpful response, and we apologize that we didn't meet your expectations. Please contact our support team again with your account details so we can assist you right away.
All the best,
Betamo Casino Team
Very good casino
Very good casino
- quik withdrawl
- plenty of slots to play
- trustable casino
- good bonuses
So if you are searching for a trustable casino woth plenty of slots, betamo ia the place to be!
13 March 2025
Unprompted review
Reply from BetAmo
Hi Rubsk,
Thank you for your positive feedback! We’re thrilled to hear that you enjoy our wide selection of slots, quick withdrawals, and bonuses. Your trust means a lot to us, and we’ll continue providing a top-notch gaming experience for our players.
Best,
Betamo Team
Dont play at betamo scam!!
The biggest scam site, they stole al of my winnings!! And when you want to withdraw te money, they ban you account please people dont play at this casino !! I won 8000 euro with 200 euros everytime issues!
13 March 2025
Unprompted review
Reply from BetAmo
Hi Cow Core,
We take complaints very seriously and always ensure that our withdrawal process follows fair and transparent policies. If you have any unresolved issues, we encourage you to contact our support team directly so we can investigate your case. Please provide your account details and any relevant transaction history, and we will assist you as soon as possible.
Best,
Betamo Team
best casino with good vip managers and…
best casino with good vip managers and fast helps i recommend this casino awesome tournaments also
1 March 2025
Unprompted review
Reply from BetAmo
Hey there, Kems!
Thanks a million for the awesome review and for recommending us!
We're so glad to hear you're having a great experience. Our VIP managers work hard to provide fast and helpful support, and they'll be thrilled to read your feedback. It's also fantastic to know you're enjoying the tournaments!
We appreciate you being a part of our community.
All the best,
Betamo Casino Team
I fine this a verry good…
I fine this a verry good casino...because the always help u if i have questions...withdrawl
is always on time and good.sorry my english is not so good ...🙃and the most importent is the manger yasmin is a verry sweet and lovely person and always wanted to help with evryting 🥰🥰🥰 liefs linda from Holland
3 April 2024
Unprompted review
Reply from BetAmo
Hi Linda,
Thank you for your kind review! We're delighted to hear that you find our casino helpful and reliable, and we're especially pleased to know that Yasmin has made such a positive impact on your experience. We'll be sure to pass along your lovely words to her. Thank you for being with us!
Best regards,
The Betamo Team
Their validation system
Their validation system, is too much… cant validate pictures, which other sites can….
Their support are great! Fast respons and actually read your issue, before responding.
12 March 2024
Unprompted review
Reply from BetAmo
Dear Alexander,
Thank you for your feedback! We're glad to hear that you appreciate our support team's fast and attentive responses. We're sorry to hear that you've had issues with our validation system. Please contact our support team directly, and we'll do our best to help resolve any problems you’re facing.
Best regards,
The Betamo Team
I got banned my account when i tried to…
I got banned my account when i tried to withdrawal money from this casino! They say that country where i play its illegal! But I am in Greenland and play from this place! And during playing no issues occurred when i add money and lose in there casino! Problems started when i tried to withdrawal money. I pass all registration and confirmation steps!
I lost 2200Euro and when i tried to withdrawal 800eur i got banned and my account was deleted!
NEVER PLAY BETAMO!!!!!
23 January 2024
Unprompted review
Reply from BetAmo
Hi Artur,
We're sorry to hear about your experience. Please contact our support team directly with your details so we can investigate this matter further and resolve any issues. Your satisfaction is important to us, and we want to ensure that all our players are treated fairly.
Best regards,
The Betamo Team
Very good casino with good vip manager…
Very good casino with good vip manager named tammy vip manager is always very fast with giving me bonus when i ask and you can do bonus buys even if u i netherland
12 January 2024
Unprompted review
Reply from BetAmo
Dear Kemal,
Thank you for your positive feedback! We're thrilled to hear that you enjoy our casino and that Tammy, your VIP manager, has been so helpful and quick with bonuses. We appreciate your support and are glad you're having a great experience with us.
Best regards,
The Betamo Team
Ive deposited over 200 euro and Ive…
Ive deposited over 200 euro and Ive still not spun into a bonus it just cleaned my account, so big win, no bonus games, just 200 euro+ down the drain, with 0.2 euro spins
11 November 2023
Unprompted review
Reply from BetAmo
Dear Ruben,
We're sorry to hear about your experience. Please contact our customer support team with your account details so we can look into this matter and assist you further. Your satisfaction is important to us, and we want to ensure you have a fair and enjoyable experience.
Best regards,
The Betamo Team
If I could give them a -6000 stars I…
If I could give them a -6000 stars I would same issue here won bunch of money cannot withdraw all document are refused goofy losers should be shut down get a life betamo
26 December 2022
Unprompted review
Reply from BetAmo
Hi Kenneth,
We’re very sorry to hear about your frustrating experience. Please contact our customer support team with your details so we can investigate the issue and work towards a resolution. Your satisfaction and fair treatment are important to us, and we want to ensure that all processes are transparent and efficient.
Best regards,
The Betamo Team
Very bad Betamo.com
22 December 2022
Unprompted review
Reply from BetAmo
Hi Aurelian,
We’re sorry to hear that you had a negative experience. Please contact our customer support team with more details about your issue so we can investigate and help resolve it. Your satisfaction is important to us.
Best regards,
The Betamo Team
I was confiscated $10,000 of my…
I was confiscated $10,000 of my winnings, as I used my joint account to deposit it and the betamo team refused to give it to me even though I provided all documentation showing the name on the joint account is in fact mine and the credit card transaction. There support team is run by a bunch of tossers who only reply with that’s not your account. Even when I have documentation with the correct name and account. Wouldn’t recommend this site, they let me withdrawal smaller amounts & this was the first time I won such a big win.
2 December 2022
Unprompted review
Reply from BetAmo
Hi Shannen,
We’re very sorry to hear about your experience and understand how frustrating this must be. Please contact our customer support team with all relevant documentation and details so we can investigate this issue thoroughly. Your satisfaction and fair treatment are important to us, and we want to resolve this matter as quickly as possible.
Best regards,
The Betamo Team
Don't even start to play there
Don't even start to play there. It's a scam casino. Won € 2400 euro. But got only € 50. Won the amount from Bonus Free Spins play, so according to this casino you have to wagger the first wij 40x and eventually you are aloud only keep 50 Euro 🤬 when I played with deposited money, never won anything.
21 September 2022
Unprompted review
Reply from BetAmo
Hello Nadja Kozlovskaya,
We're sorry to hear about your experience. We strive to provide a fair and enjoyable gaming environment for all our players. If there are issues with your winnings or bonuses, we encourage you to reach out to our support team with details so we can investigate and address the matter promptly.
Thank you for your feedback.
Best regards,
The Betamo Team
Horrible helpdesk and poor solutions
I played a lot on this site, used a lot of money, no problem at all.
My mate used only one time my computer to play on his account. The day after i received an email that i no longer get rewards or free spins, because two players are using the same IP address.
Betamo is a casinosite with a poor helpdesk and without any solutions that benefits the player., better go to an other site with a better hepdesk and better solutions.
I ended up canceling my account and going to another casino
10 April 2022
Unprompted review
Reply from BetAmo
Hello Niek Teussink,
We’re truly sorry to hear about your experience. We take such concerns very seriously and strive to address any issues promptly. Please contact our support team directly with the details of your situation, and we will do our best to resolve it.
Thank you for bringing this to our attention. We hope to restore your trust in our services.
Best regards,
The Betamo Team
SCAM SCAM SCAM KEEP AWAY THET ARE…
SCAM SCAM SCAM KEEP AWAY THET ARE RELAYED TO WOO CASINO ripped me of 1000 dollars AND BOB CASINO . COM THEY ARE FRURDS IM A NEW ZEALAND PLAYER I HAVE MY DOCS AND EVERYTHING IN PLACE THEY WILL DO ANYTHING THEY CAN TO take YOUR MONEY BE WARNED ⚠️
26 March 2022
Unprompted review
Reply from BetAmo
Hello fux,
We’re truly sorry to hear about your experience. We take such concerns very seriously and strive to address any issues promptly. Please contact our support team directly with the details of your situation, and we will do our best to resolve it.
Thank you for bringing this to our attention. We hope to restore your trust in our services.
Best regards,
The Betamo Team
deposits dissapear and my phone gives a warning thats its a malwaresite
i try to deposit 3 days ago i think 5 or 6 times 20 euro .because there was something going wrong .but when i look the money was not on my bankaccount anymore. and no chips in my account .what i hear is that the department is on it
and since 2 days ago my phone gives a warning from avg this is a malware site
so they even get on youre phone or computer watch out for these poeple DONT VISIT OR DEPOSIT MONEY HERE!!!!!!!!!!!!
7 March 2022
Unprompted review
Reply from BetAmo
Hello Dhr. Dorus Verhoeven,
We're truly sorry to hear about your experience. It's important to us that all issues are resolved promptly. Please contact our support team with your details so we can investigate and address this matter.
Thank you for your feedback, and we hope to have the opportunity to resolve this for you.
Best regards,
The Betamo Team
I deposit 190€.
I deposit 190€.. they simple telling me that the money will return!!
Haha they just stole it not even giving me chips for it 😅👍
100% scam website
30 December 2021
Unprompted review
Reply from BetAmo
Hello Joey K,
We're truly sorry to hear about your experience. It's important to us that all issues are resolved promptly. Please contact our support team with your details so we can investigate and address this matter.
Thank you for your feedback, and we hope to have the opportunity to resolve this for you.
Best regards,
The Betamo Team
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