BestHeating Ireland Reviews 

3,265
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, modern designs, and the wide variety of heating options available for their homes. Consumers consistently note the prompt delivery times and the friendly, highly professional customer service team who readily resolve technical queries and replacement requests. Some reviewers were not happy with the external delivery service, noting frustrating issues with delayed schedules and couriers leaving heavy items outside on pallets without assistance. A few buyers also experienced occasional minor inconveniences such as missing installation parts or products occasionally arriving with small unexpected leaks.

What people talk about most

Product

Consumers find product to be positive, highlighting the great variety of colors and modern designs available.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping and secure packaging.... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the materials and... See more

Service

Reviewers mention positive feedback about service, highlighting quick dispatch, excellent communication, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a radiator develop a leak almost six years after purchase. We sent the original invoice details along with photos of the issue, and Josh replied promptly. An identical replacement has been ship... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the electric stove that fits perfectly in our little fireplace. It’s elegant and heats up nicely and the false flames look quite genuine. Very happy with our purchase. Delivery was... See more

Company replied

Rated 5 out of 5 stars

well I didn't know it was coming,,( I just found the email in my spam.I never thought to look there) , I'm bed ridden , with a son who doesn't hear the door bell... anyway luckily for me the respons... See more

Company replied

Rated 5 out of 5 stars

I bought 5 Milano Tamara cast iron radiators and thermostatic valves /pipe kits from BestHeating Ireland.They look stunning and are very well made.I had a question about delivery and it was answered s... See more

Company replied



Company details

  1. #1 of 2 best companies in Radiator Shop
  2. #2 of 2 best companies in Heating Equipment Supplier
  3. #2 of 2 best companies in Boiler and Heating Service

Written by the company

At BestHeating we help you stay toasty all winter and effortlessly cool all year. By thinking outside the flat white box, we empower your sense of style to take over. You can go modern, go classic, go vertical or go horizontal. You can go bright orange, subtle grey, matte black or chrome. Whatever shape or size you're looking for, we help you fill your home with beautifully designed heating, without breaking the bank. With fantastic customer feedback, industry leading product guarantees and fast delivery, trust the experts at BestHeating to help you find your home heating inspiration. We call it "heating made cooler".

Free Delivery

Fast & free standard delivery

At BestHeating we are committed to bringing our customers exceptional heating products at the best possible prices with no hidden extras. That's why we offer free delivery as standard.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(3,265)

296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery, reliable product. Highly recommend. Thank you

18 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are delighted to hear that you were pleased with the fast delivery and found the product reliable. Your recommendation means a great deal to us!

Many thanks.

Lauren

BestHeating IE

Rated 5 out of 5 stars

Very happy with product

Very happy with product, and quick service!

27 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are very pleased to hear that you are very happy with the product and our service. Your support means a lot to us, and we hope to be able to work together again soon!

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

Brilliant service

Brilliant service
So easy to order
Very quick delivery
Fire place is amazing

27 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are delighted to hear that you found the ordering process easy and that your delivery arrived quickly. It is wonderful to know that you are loving your fireplace. Your feedback means a lot to us. We truly appreciate your support and hope to be able to work with you again!

Kindest Regards,

Lauren

BestHeating IE

Rated 4 out of 5 stars

Good Service

Lady on phone was extremely plesent & helpful . Helps when its a human too.
Order was correct
Package & goods on pallet in good nic
Have ordered a couple of times & will again .
Thanks Best Heating !!

16 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you so much for your kind words!

We're really glad to hear that you had a positive experience with our team—speaking to a real person who’s friendly and helpful can make all the difference.

It’s great to know your order arrived correctly and in good condition too.

If you need any further assistance in the future, we’ll be more than happy to help!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you for your kind feedback!

We're glad everything met your expectations and arrived right on time.

We appreciate your support and hope to serve you again soon.

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Excellent value for the items that I…

Excellent value for the items that I purchased. PROMPT DELIVERY. no issues.good quality.

23 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are really pleased to hear that you found the products to be excellent value and good quality. It is also great to know your order arrived promptly and everything went smoothly. We truly appreciate your feedback and support!

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

Excellent customer service & radiators…

Excellent customer service & radiators are fab. Packaged well & arrived quicker than expected. Would 100% recommend

23 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are delighted to hear that you are pleased with the radiators and that everything arrived quickly and in perfect condition. It means a lot to know you would recommend us - your support is truly appreciated!

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

Fantastic fire lovely back ground…

Fantastic fire lovely back ground flame, our room is comfortable and cozy its so easy to use with two heater switches and fan.
We are delighted with the purchase best value ever

19 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review.

We are thrilled to hear that your room feels cozy and comfortable, and that the fireplace is easy to use. Knowing that you feel it is the best value makes us especially pleased. Enjoy your new setup, and thanks again for choosing us!

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

Good looking radiator

Good looking radiator, good price and prompt delivery what isn't there to like?

13 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good morning,

Thank you for your great feedback!

We're so pleased to hear you’re happy with the radiator, the price, and the speedy delivery.

It’s fantastic to know everything met your expectations—enjoy your purchase, and we hope to see you again soon!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

From start to finish as very positive…

From start to finish as very positive experience. Even the cistomer care chat very helpful. Time good re delivery. And quality very pleased with.

18 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Good morning,

Thank you so much for your kind feedback!

We’re delighted to hear that you had such a positive experience from start to finish. It’s great to know our customer care team was helpful and that you were happy with the delivery time and product quality.

We truly appreciate your support and hope to serve you again soon!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are glad to hear that you were happy with the service and that your delivery arrived on time. We really appreciate your feedback and we hope to be able to work together again soon.

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are really pleased to hear that you found the process easy and the delivery timely. We appreciate your support and hope to be able to work together again soon!

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

Fantastic radiators…..exactly as…

Fantastic radiators…..exactly as described and work really well. They exceeded expectations and we are delighted with them. Loads of people asked where we got them too. We’ll be back to order again when we redo more rooms in our home.

11 December 2025
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are absolutely delighted to hear that you are so pleased with your radiators and that they exceeded your expectations. It is great to know they are not only working well but getting lots of compliments too!

We really appreciate you recommending us to others, and we look forward to hopefully being able to work with you again.

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

Great Company,

Great Company,; great product and very competent customer service! Highly recommended

13 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are thrilled to hear you are happy with the product and our customer service. Your recommendation means a lot to us, and we truly appreciate your support!

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

Exactly as per listing

Delivered on time and exactly to specification

13 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are delighted to hear everything was delivered on time and exactly as specified. Your satisfaction means a lot to us, and we look forward to hopefully being able to work with you again!

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

I have purchased a few Milano Aruba…

I have purchased a few Milano Aruba horizontal radiators & matching valves from this Store - they're very wel made and look great! There was an issue with FedEx loosing a little box of valves which I needed at the same time as the radiator for my plumber to install. BestHeating Ire immediately and competently resolved the issue by sending me a replacement.
The customer services is very helpful and competent. I shall def continue purchasing from this Company! Highly recommended
Monika, Ireland

2 March 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Good afternoon,

Thank you so much for your kind review. We’re delighted to hear that you’re pleased with the quality and design of the Milano Aruba range.

We’re sorry again for the issue with the missing parcel, but we’re glad our team was able to resolve it quickly and get everything to you in time for installation. Your understanding and patience really mean a lot.

It’s wonderful to hear that you found our customer service helpful—we’ll be sure to pass your feedback on to the team.

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

Great customer service! *Holly

We had a problem with one of the radiators and Holly helped us so much! She was so professional and helpful!! Amazing! Everything was very easy and seamless, 5 ⭐⭐⭐⭐⭐!

25 March 2026
Unprompted review
BestHeating Ireland logo

Reply from BestHeating Ireland

Good morning,

Thank you so much for your fantastic review!

We’re delighted to hear that everything was easy and seamless for you, and that the issue with your radiator was resolved quickly. A special thank you for your kind words about Holly—she’ll be thrilled to hear how much you appreciated her support.

We really appreciate you taking the time to share your experience. If there’s ever anything else we can help with, please don’t hesitate to get in touch!

Kind regards,

Ellie

BestHeating IE

Rated 5 out of 5 stars

great delivery person

well I didn't know it was coming,,( I just found the email in my spam.I never thought to look there) , I'm bed ridden , with a son who doesn't hear the door bell... anyway luckily for me the responsible deliverer called me on my fone to say he was outside with it,,and my son then got up to answer the door,,so many thanks to the deliverer who didn't just dump it and take off again,,

10 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review.

We are really glad our delivery driver went the extra mile to make sure you received your order safely. Wishing you all the best, and thank you again for your support.

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

The lads are always great to deal with…

The lads are always great to deal with and delivery is always on time.

6 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We really appreciate your kind words. We are pleased to hear that we are always great to deal with, and we are glad we could keep everything running smoothly and on time for you. We will look forward to helping you again soon!

Kindest Regards,

Lauren

BestHeating IE

Rated 5 out of 5 stars

I bought 5 Milano Tamara cast iron…

I bought 5 Milano Tamara cast iron radiators and thermostatic valves /pipe kits from BestHeating Ireland.They look stunning and are very well made.I had a question about delivery and it was answered straight away and very friendly by Shaunna -thank you again for that!

10 March 2026
BestHeating Ireland logo

Reply from BestHeating Ireland

Hello,

Thank you for your 5* review!

We are delighted to hear that you are happy with your Milano Tamara cast iron radiators and accessories - they really are a stunning choice, and it’s great to know they’ve lived up to your expectations in both style and quality.

We are also pleased that Shaunna was able to assist you quickly and provide a friendly service - that kind of support is exactly what we aim for. I’ll be sure to pass along your kind words to her.

Thanks again for choosing BestHeating Ireland!

Kindest Regards,

Lauren

BestHeating IE

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