We had a radiator develop a leak almost six years after purchase. We sent the original invoice details along with photos of the issue, and Josh replied promptly. An identical replacement has been ship... See more
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At BestHeating we help you stay toasty all winter and effortlessly cool all year. By thinking outside the flat white box, we empower your sense of style to take over. You can go modern, go classic, go vertical or go horizontal. You can go bright orange, subtle grey, matte black or chrome. Whatever shape or size you're looking for, we help you fill your home with beautifully designed heating, without breaking the bank. With fantastic customer feedback, industry leading product guarantees and fast delivery, trust the experts at BestHeating to help you find your home heating inspiration. We call it "heating made cooler".
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Reply from BestHeating Ireland
Genuinely could not fault my experience with Best Heating Ireland. I am really delighted with the two new radiators I purchased.

Reply from BestHeating Ireland
Have to say Lea from customer service ( not a bot thankfully ) really did keep on top of the order process from start to finish checking all items were received ( due to small delay on the couriers side ).
It's the extra bit of care and attention given here by Lea is the reason why I'd have no issue dealing with them again ( and will do ).
Thanks ( and Happy New year ! )

Reply from BestHeating Ireland
Good service but when I needed to return an item it cost the same price to return it as it was to purchase.

Reply from BestHeating Ireland
Great product (vertical radiator) service and price.
Good delivery communication. Happy to use again

Reply from BestHeating Ireland
Great offer,great prices and good selection.
The only problem was delivery.
Had 6 or more emails from FedEx say when and what time they were going to deliver. I made several arrangements to be home and not one turned up . FedEx need to sort out who does what.
The guy that did deliver was brilliant, msg me in the morning and got my delivery later that day. It was a different carrier than FedEx.

Reply from BestHeating Ireland
My rad got a dent during the delivery I guess , should be wrapped more carefully to avoid these issues .

Reply from BestHeating Ireland
It is a lovely heater, looks well, and it does what I want it for, manual controls are easy and very effective, delivery time was excellent

Reply from BestHeating Ireland
Very positive impressions about the store, very good quality radiators, always some promotions, fast shipping and high-quality service. We had a small misunderstanding with the courier company, but the problem was solved immediately and a lady named Lea made sure that everything was delivered.

Reply from BestHeating Ireland

Reply from BestHeating Ireland
Good heaters great build quality works well simple to set up and use

Reply from BestHeating Ireland

Reply from BestHeating Ireland

Reply from BestHeating Ireland
Good website and delivery was quick. But when we unwrapped the radiator, it was scratched in two points. Had to dispose it myself and asked for refund.

Reply from BestHeating Ireland
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