Tumch staff konachya against complaint keli tr kahi action ghet nai , ek conductor khule aam eka mulila unpad vagere bolto he tumchi service ahe ka
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See what reviewers are saying
Best Bus is really pretty great, the seats are reasonably comfortable even though legroom is a little tight for taller folks. The buses I've taken have always left on time and gotten in on time or sli... See more
Worst experience with Ramoji film city bus transportation driver name Bhaker bus number 8182 on 19/12/2022. He told us to reach at 07.20 pm but after reaching he said bus will start at 09.30 pm.... See more
Not travelling with them again. They blames us qe are taking time because which unable to cover places in a single day trip however, he makes us all wait 40 mins so the people from other bus can join.... See more
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1.8
Poor
559 reviews
Hasn’t replied to negative reviews
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New York to Washington
Great trip. Left on time arrived on time. Bus was modern and very clean.
16 June 2016
Unprompted review
A good trip
BestBus is easy to work with, gives a good ride and gets us there on time
16 June 2016
Unprompted review
Bus Stop In New York
The New York bus stop is a night mare, you take more than 20 minutes since you pass the Lincoln tunnel due to a lot of traffic and difficulty to park the bus.
The trip from Vienna to NY takes more than 5 hours.
16 June 2016
Unprompted review
On time, consistent, professional
The best ride between DC and NYC. Always on time, always professional. They also provide water bottles as you're getting on the bus, which is a nice touch.
16 June 2016
Unprompted review
More leg room needed.
I would have given 5 stars if there was more leg room between the seats. The bus is very clean, including the bathroom. The ride was pleasant, and the bus picked up and arrived on time.
16 June 2016
Unprompted review
Not bad
It wasnt a bad trip the WIFI sucked but other than that it was fine.
16 June 2016
Unprompted review
Very nice
Nice on time clean professional....alas t does not have proper extended evening hours for returns from new York back to dc that is a great inconvenience I would like the to extend the hours.
16 June 2016
Unprompted review
Excellent!
Bus was clean, efficient and left right on time. It was not full so everyone had a choice of seats. We voted whether to stop for a break (no) and got to our destination an hour early! I would recommend it definitely. Thank you
16 June 2016
Unprompted review
Poor communication
The online reservations (once booked) provided a confirmation stating the bus left from Penn Station New York. As you may know, Penn Station is a very large property.
Upon arriving at this departure destination, there was no BestBus kiosk denoting from what part of Penn Station it left. Long story short, I and my party missed the departure.
When I finally contacted their customer service department, I was told the confirmation hat a "hyper link" on the word Penn Station, stating it left from 10th avenue. WHY didn't it just say so outright on the initial confirmation!!
Not only did I miss the bus, I had to book on your competitor and have been refused a refund by your management.
SHAME
16 June 2016
Unprompted review
The worst trip ever
It was the worst trip ever The driver left two people at the rest stop. I was also supposed to get to VA at 3:30 I didn't get there until 6 PM
16 June 2016
Unprompted review
Timeliness
Arrivals and departures are always on time and in my experience, the drivers have been excellent.
16 June 2016
Unprompted review
Your rewarding policy inconsistent
I am a VIP rider. On your website, your company claimed that customers would get a free one way ticket after purchasing 8 one-way tickets, but your actual rewarding system doesn't work that way. Even if I ride your bus for 8 one-way trips, I am told that I don't have enough points to get the rewarding free ticket.
16 June 2016
Unprompted review
Excellent costumer service.
They were courteous and very helpful. They were very safe in the road.
16 June 2016
Unprompted review
Nice ride
I personally had a good experience. The operated bus had WiFi, A/C and ports for charging that worked. Overall comfortable ride.
16 June 2016
Unprompted review
Nothing to complain about!
I was very happy with the price I paid and what I got for that money. Air conditioning, wi-fi and on time-arrival, plus the free bottle of water.
16 June 2016
Unprompted review
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