Best Bike Advice Reviews 

377
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I can only say that this is probably my best investment in comfort on the bike. I can recommend it to everyone, because you will probably improve your position on the bike like I did. I got back on th... See more

Rated 4 out of 5 stars

Good tool for learning about proper bike sizing and fitting. Quite detailed body measurement input. Fair pricing. Fast and useful support response. Points for improvement: - bike database lacks so... See more

Company replied

Rated 1 out of 5 stars

I checked and double-checked my input for all measurements, and the output from your system was WAAAAAAY off on what it recommended. I have no faith whatever in your system. I have been an avid cyclis... See more

Company replied

Rated 5 out of 5 stars

I had a bit of a misunderstanding originally and I subsequently left negative advice. I was trying to figure out what frame size I needed (S/M/L) as bike I want to buy can only be obtained online. In... See more

Company replied

Company details

  1. Software Company

Written by the company

We want you to get maximum joy out of Cycling. Best Bike Advice helps you to find your dream road or mountain bike, and we advise you on your optimal riding position and bike setup. Prevent pains and injuries or improve your performance with the most comprehensive online bike fit. And get personal advice for what bike fits best with your level of experience, cycling goals, body measurements, and budget.


Contact info

3.6

Average

TrustScore 3.5 out of 5

377 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(377)

42 reviews in the last 12 months

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Rated 3 out of 5 stars

Not worth the money

Not worth the money, set the bike up without this making it feel comfortable then checked the dimensions given by this service and there was very little difference.

17 June 2022
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Reply from Best Bike Advice

Thanks for your feedback. I believe it is a good thing that our advice corresponds with the riding position that is comfortable for you.

Rated 2 out of 5 stars

Euro centric

Euro centric, less applicable to North America. Had recent software glitch, did not provide correct modelling. Diagrams of critical distances is vague.

10 June 2022
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Reply from Best Bike Advice

Dear customer, you are right that we use the metric system and € prices on our website. If more Canadian and US people start using our website, we will add $ and the imperial system as an option as well. I am not sure if I understand your other feedback. I will contact you directly to see if I can help you, or if you have improvement suggestions that we can consider.

Rated 1 out of 5 stars

Ok but has flaws which made it useless.

I suppose as an automated program it's OK but for me there wasn't a single bike in the list that had the geometry suited to me. I found this strange as my current bike (Cannondale Synapse) was in their list and it fits me.

12 May 2022
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Reply from Best Bike Advice

I entered your bike fit data into our system and found many matching bikes. So I do not understand what went wrong for you. Maybe there was a technical (connection or server) issue when you made your request, or you entered selection criteria that were too specific and ruled out all options.

I also checked the Cannondale Synapse for you. And our system was right not to advice that bike for your body dimensions and requested riding position. To realize the requested riding position, the Synapse would need a 14cm long stem. That is possible, but we do not advice bike models when extreme setups are required.

The Synapse will show up in the results if you select a high comfort riding position.

Rated 5 out of 5 stars

Excellent advice

Excellent advice, made some small changes to the bike. Have to find out if this will help with some small issues I had.

11 May 2022
Rated 4 out of 5 stars

I have followed your recommendation and…

I have followed your recommendation and try to understand more about road bike and feel like I’m improving now. Anyways can you also produce the video clips in explaining each key concepts of bike fit

29 March 2022
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Reply from Best Bike Advice

Thank you for your feedback and the suggestion to add explanation video clips. We will look into it and see if we can add them.

Rated 5 out of 5 stars

Very Good

Got bike fit in a mix, changing for racing and indoor use. Had got uncomfortable. This gave me good guidance to get back to a great neutral position.

22 January 2022

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