Good plants, good prices. Our order did not show up on our account, even though money had been taken. Contacted customer service and things were sorted out. We were told that the order was going to be... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Everything was fine with my order for beech hedging except, possibly because it was the end of the season, you sent larger plants than I had ordered. They were a little harder to plant as I find digg... See more
Company replied
Had to call up to see when the plants would be delivered as no updates and longer time frame than agreed delivery time, however after contacting customer services they were helpful and I had them with... See more
Company replied
I have measured the plants and they are supposed to be 80/100cm from the root collar however not one of the 20 I ordered is more than 70cm from the root collar. Clearly the two packs of 10 are differe... See more
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Company details
Written by the company
best4hedging is the UK’s leading specialist in garden hedging, plants and trees. We’ve sold and dispatched millions of hedges online, as well as garden plants from 20cm bare-root whips to 4m tall, heavy root balls in the last ten years since opening our online retail store. But we’re not just an online retailer, our wealth of experience and knowledge in horticulture goes beyond this. Through our expertise in hedging and plants, we developed a Planting Advice section on our website. This will help you choose the right species for you garden, as well as tips on growing and maintaining your plants. You can also contact our experienced sales and advice team or call on 01257 494 480. Our team will help you build a shortlist and give you the pros and cons of each species. Whether you want to plant hedging to make your garden private, to plant vibrant flowering hedging and topiary trees to create a garden feature, or grow a blossoming fruit tree, you'll find what you're looking for with best4hedging.
Contact info
Five Acres Nursery, Dawbers Lane, PR7 6EE, CHORLEY, United Kingdom
- 01257 494 427
- enquiries@best4hedging.co.uk
- best4hedging.co.uk
4.4
Excellent
784 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from best4hedging
Thank you so much for the brilliant 5-star review🌿
We’re absolutely delighted to hear you had such a positive experience and look forward to welcoming you back again soon!
Kind regards,
Debbie - Customer Care.
Well priced items delivered in robust…
Well priced items delivered in robust packaging, customer services very friendly and efficient.
11 February 2026
Reply from best4hedging
Thank you so much for leaving such a positive review. We are delighted that you have been happy with our plants and service and we look forward to welcoming you back soon!
Kindest regards,
Debbie - Customer Care
Late delivery, but full refund of delivery fee…
I paid just over £19 for next day delivery and the package took two days to arrive. Looks like DPD were at fault, but Best4Hedges have refunded me the delivery costs in full. Thank you.
9 February 2026
Reply from best4hedging
Hi Adrian, I have left you a voicemail just now to discuss the feedback above. I am so sorry about the delay from DPD and I have issued a refund of the delivery charge + next day delivery fee, this money will show back the way you paid in 3-5 working days. I hope all the plants are okay and if you need anything else, please don't hesitate to get in touch. Thanks for your feedback, Ella, Customer Care.
Faultless plant quality
Easy to deal with
Super quick delivery.
Faultless plant quality
10 February 2026
Reply from best4hedging
We’re really happy to hear you had such a great experience with us. Feedback like this honestly makes our day, and we truly appreciate the support. We hope to welcome you back again soon! Many many Thanks!
Kind regards,
Debbie - Customer Care
Excellent service beautiful shrubs
10 February 2026
Reply from best4hedging
It’s great to know everything went well and that you’re happy with your experience. We really do appreciate you choosing us and taking the time to share your feedback it means a lot to the whole team! Thank you so much!
Kind regards,
Debbie - Customer Care
So pleased with these super healthy plants
So pleased with these super healthy bare root shrubs. They arrived very well packaged and are already in bud.
A great price, i think I've purchased from yourselves before, would not hesitate to recommend to neighbours and friends. Thankyou.
4 February 2026
Reply from best4hedging
Hi Kate, thank you so much for your wonderful 5-star feedback! 🌿 We’re delighted to hear that your bare root shrubs arrived healthy, well packaged, and already in bud. It’s fantastic to know that you’re happy with the price and that you’ve chosen to purchase from us again. Your recommendation to neighbours and friends means a lot, and we truly appreciate your support. We hope your new shrubs thrive beautifully and bring plenty of life and colour to your garden! Ella, Customer Care.
Spamming inbox after purchase!
Update 18/2/2025 - I am still getting marketing emails which I NEVER signed up to and have already unsubscribed to multiple times! I will now have to put Best4hedging on permanent block which means I cannot buy anything from them. Not the cleverest business model for sure.
Honestly can't recommend best4hedges, really disappointed in them. Bought 10 plants, and ever since then they keep sending marketing emails on a daily basis, sometimes multiple emails. I've unsubscribed and they stopped...for a while, now they are back again!
Only option is to set their emails to spam which means should I buy anything from them again in the future, I won't get any updates on orders.
We won't be buying anymore products from them, as it is clear they don't respect customers wishes.
8 February 2026
Unprompted review
Reply from best4hedging
Hello, thank you for your feedback. We're very sorry to hear about your experience and completely understand your frustration regarding the marketing emails. This is certainly not the experience we want for our customers. We have passed your comments to our marketing team to ensure your preferences are fully respected and to prevent any further unwanted emails. We take all feedback seriously and are reviewing our processes to avoid this happening again. Thank you for bringing this to our attention. Ella, Customer Care.
Great yew hedge plants
Prompt delivery. Plants in good condition and exceptional customer service. Thank you!
3 February 2026
Reply from best4hedging
Hi Laura, thank you so much for your kind feedback! 🌿 We’re delighted to hear that your yew hedge plants arrived promptly and in excellent condition. Providing exceptional customer service is very important to us, so it’s wonderful to know your experience met your expectations. We hope your new hedge thrives beautifully and enhances your garden for years to come! Ella, Customer Care.
Easy to order and delivery very prompt
Easy to order and delivery very prompt. Great service.
5 February 2026
Reply from best4hedging
Hi, thank you so much for your kind feedback! 🌿 We’re delighted to hear that you found the ordering process easy and that your delivery was prompt. Providing great service and ensuring our plants reach our customers quickly and safely is very important to us, so it’s wonderful to know everything met your expectations. We hope your garden thrives and brings you plenty of enjoyment! Ella, Customer Care.
Quality plants, quick delivery
Simple ordering process, plants well packaged and speedy delivery
5 February 2026
Reply from best4hedging
Hi Peter, thank you so much for your kind feedback! 🌿 We’re delighted to hear that you found the ordering process simple and that your plants arrived well packaged and quickly. We take pride in providing healthy, high-quality plants and ensuring they reach our customers safely and on time. We hope your new plants thrive beautifully and bring plenty of enjoyment to your garden! Ella, Customer Care.
Good Plants
4 February 2026
Reply from best4hedging
Hello, thank you so much for your feedback! 🌱 We’re delighted to hear that you’re happy with your plants. It’s always wonderful to know they arrived in good condition and ready to thrive in your garden. We hope they bring plenty of beauty and enjoyment! Ella, Customer Care.
My Hedging was easy to order
My Hedging was easy to order. Received in good condition all hedging was nice and healthy. I have used Best4hedging before and all my hedges grew well. I am really happy with them.
3 December 2025
Reply from best4hedging
Hi Karen, thank you so much for your wonderful review! We’re delighted to hear that ordering was easy and that your hedging arrived in good condition, healthy, and ready to grow. It’s fantastic to know you’ve had great results with us before, and we truly appreciate your continued support and kind words. Ella, Customer Care🌟.
very healthy plants and well packaged
very healthy plants and well packaged. Promote delivery
3 February 2026
Reply from best4hedging
Hi Helen, thank you so much for your lovely 5-star review✨! We’re delighted to hear your plants arrived healthy and well packaged, and that our delivery service met your expectations. It’s wonderful to know everything arrived safely and quickly, and we truly appreciate your support. Ella, Customer Care.
Reply from best4hedging
H Michele, thank you so much for your kind review! We’re thrilled to hear you were happy with the quality of your plants and that our delivery updates were helpful. It means a lot to us to know everything met your expectations, and we truly appreciate your support. Ella, Customer Care🌱.
Reply from best4hedging
Hi Andrew, thank you for your 5-star review! We’re really pleased to hear you were happy with the size, health, and quality of the hedges, and that they planted up well. We appreciate your feedback and hope they thrive for years to come🌱. Thanks again, Ella, Customer Care.
Healthy looking plants delivered…
Healthy looking plants delivered quickly and on time at at a great price
30 January 2026
Reply from best4hedging
Hi David, thank you so much for your wonderful 5-star review! ✨🌱We’re thrilled to hear your plants arrived healthy, quickly, and on time, and that you were happy with the price. It’s wonderful to know your order met your expectations, and your kind feedback really means a lot to us. We hope your plants thrive and bring you lots of enjoyment!
Ella, Customer Care.
Reply from best4hedging
Hi Helen, thank you for your lovely 5-star review! ⭐🌿 We’re delighted to hear your order arrived promptly and that you found our team easy to talk to. It’s always great to know our customers feel supported and have a smooth experience. Your feedback really means a lot to us!
Ella, Customer Care.
Quick delivery very happy
30 January 2026
Reply from best4hedging
Hi Sue, thank you so much for your lovely review! 🌟 We’re thrilled to hear your order arrived quickly and that you’re very happy with it. It’s always wonderful to know our customers have a smooth and positive experience, and your kind words really mean a lot to us. We hope your new plants bring you plenty of enjoyment and a beautiful garden! Ella, Customer Care.
Reply from best4hedging
Hi Mr KG, thank you for your lovely review! 🌟 We’re thrilled to hear you found our service timely and that everything was carried out exactly as requested. Your kind words mean a lot to us, and we’re delighted you’re happy with your experience. If you need anything else, please let us know! Ella, Customer Care.
Recommend.
Website easy to navigate. Good value. Used discount code. Prompt delivery with timely updates.
29 January 2026
Reply from best4hedging
Hi Richard, thank you for your wonderful review! 🌟 We’re delighted to hear you found our website easy to navigate, enjoyed good value, and were able to use a discount code. It’s also great to know your order was delivered promptly with helpful updates. We really appreciate your recommendation and kind feedback. Ella, Customer Care🌱.
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