Best4balls Reviews 

212
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Brilliant customer service. Placed an order which was lost by courier, sent an email to best4balls and they responded almost immediately with the next steps. Problem was sorted very fast. Have used a... See more

Company replied

Rated 5 out of 5 stars

We have just used Best4Balls for a massive golf event we are holding. Daryl from Best4Balls couldn't have been more helpful or supportive. Everything clearly explained with proofs sent through pro... See more

Rated 1 out of 5 stars

What shame this company has taken to leaving spam links in our forum pages. Not only is it the height of bad manners trying to piggyback on other peoples success (would you think it OK for Tesco to gi... See more

Rated 5 out of 5 stars

Fantastic service and even better product. I ordered bespoke golf balls as a last minute order for a stag do due to another company letting us down. I ordered the balls on Sunday afternoon and... See more

Company replied

Company details

  1. Golf Club

Information provided by various external sources

For all your personalised golfing and sports balls needs. Printed golf balls, sports balls and equipment for corporate and retail customers.


Contact info

4.2

Great

TrustScore 4 out of 5

212 reviews

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4.2

All reviews

(212)

1 review in the last 12 months

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Rated 5 out of 5 stars

Thanks

Thanks, great quality printing and arrived straight away in time for father's day!

24 June 2021
Best4balls logo

Reply from Best4balls

Thank you for taking the time to leave us a positive review, we're really pleased we were able to get your order to you for Father's Day.

Rated 5 out of 5 stars

Best in the west

Speedy delivery and great quality -
Great customer service also - had an issue as I ordered the wrong ball and they were able to rectify this quickly !
10/10

24 June 2021
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Reply from Best4balls

Thank you for taking the time to leave us a positive review, we're so happy our customer services team were able to help rectify your order and that you received your order quickly.

Rated 5 out of 5 stars

Great service and great quality!

Super fast delivery, really helpful and they look great! Thank you!!!!

23 June 2021
Unprompted review
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Reply from Best4balls

Hi Ella, thank you for taking the time to leave us a positive review. We're so pleased you liked your order and that we were able to get it to you so quickly.

Rated 5 out of 5 stars

Very speedy and efficient service

Very speedy and efficient service. Great value too

22 June 2021
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Reply from Best4balls

Thank you for taking the time to leave us a positive review. We're very pleased we were able to get your balls to you so quickly.

Rated 5 out of 5 stars

Excellent service

Excellent service had three packs of balls delivered within two days. Ready for my company golf days. All branding was correct and very clear. I had actually forgot to get them ordered so was well happy they arrived with two days to spare.

Thanks

Jared

21 June 2021
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Reply from Best4balls

Thank you for taking the time to leave us a positive review. We're really pleased we were able to get the golf balls to you in time for your golf day.

Rated 5 out of 5 stars

Wonderful service!

Wonderful service!! Received within 48 hours

17 June 2021
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Reply from Best4balls

Thank you for taking the time to leave us a positive review. We're really pleased you were happy with the speedy service you received.

Rated 5 out of 5 stars

Excellent service and fast delivery

Ordered two sets of golf balls for Father’s Day. Excellent service and very quick delivery (ordered Sunday night, paid for fast printing, received Tuesday). Really impressed with their service - probably would have received the balls before Father’s Day even without the fast printing option. Definitely recommend!

17 June 2021
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Reply from Best4balls

Thank you for taking the time to leave us a positive review. We're really pleased we were able to get the balls to you so quickly. It is definitely worth using our express service during times like Fathers Day as we are really busy at the moment.

Rated 5 out of 5 stars

Fantastic service and even better…

Fantastic service and even better product.

I ordered bespoke golf balls as a last minute order for a stag do due to another company letting us down. I ordered the balls on Sunday afternoon and by Tuesday morning we had received our printed golf balls.

We had to pay additional fees for the fast service and delivery which were steep and a little confusing, as it felt like we paid for the same thing twice. That aside though the turn around time and fast response from the Customer Service team were both faultless.

Keep up the great work all!

1 June 2021
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Reply from Best4balls

Hi Andy, thank you for taking the time to leave us a positive review. We're really pleased you we happy with your golf balls.
We do try to make the pricing as simple as we can so apologies if it looked like you were paying twice for your delivery. You upgraded both your printing option and your delivery, because we print in-house this meant that rather than taking up to 6 working days to get to you received you order in less than 48 hours.

Rated 5 out of 5 stars

Will definitely be returning!

Having left it a bit late for my Charity Golf Day to order some branded balls. I rang a couple of companies and they were advising a 3-4 weeks waiting list. This didn't work for me as in my opinion they wouldn't be guaranteed. However when booking on Best4balls, the delivery date was advised 28th May, which was amazing! I ordered the balls which was such an easy process. The prices were really good as well as I went for a bit better ball. The Srixon Q star ball was cheaper than anywhere I could find and the branding was on them! What made things even better... The balls arrived on the 22nd nearly a week before the original date! Amazing service, wouldn't hesitate to buy again.

25 May 2021
Unprompted review
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Reply from Best4balls

Hi Adam, thank you for taking the time to leave us a positive review. The golf balls looked brilliant and we're really pleased you like them, even better that we were able to get them to you quicker than expected. We hope to be able to work with you again in the future.

Rated 5 out of 5 stars

The best customer service

One of the best customer service experiences I have ever received. I ordered a personalised ball that I needed as a gift and had trouble ordering online. On contacting the company they were so helpful explained everything and even got the order completed and delivered in time for the gift to be given as I had left it a bit late. Fantastic service I would 100% recommend to anyone needing any products. Thank you so much

24 May 2021
Unprompted review
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Reply from Best4balls

Hi Nikki, thank you for taking the time to leave us a positive review. We're so pleased you are happy with your ball and that we were able to get it to you at short notice. We look forward to working with you again.

Rated 1 out of 5 stars

Refund of Next Day Delivery Charges results in one VERY frustrated Customer

Having ordered some personalised and novelty golf balls for a birthday present and paying extra for the next day service I was disappointed when the DPD driver didn't deliver in the time slot sent through via text.
I was even more disappointed that I then had to pay DPD directly to arrange another next day delivery for them to NOT fulfil their time slot for a second time.
In fact my order actually arrived six days later looking a little worse for wear to say the least.

I got in touch with best4balls and dealt with a very helpful lady who happily refunded the first next day delivery charge I had paid out but their Company policy meant that they wouldn't refund the second charge and that I had to go through DPD directly.

Anyone who has been through this will know just how frustrating it is and after going back and forth numerous times on email and phone calls, being bounced between departments, directed to online robots, pointed towards different areas of DPD's business and even being told that DPD doesn't refund next day deliveries as they are not guaranteed! (What a great way to make money - charge for a next day service and not send it!) I had had enough. I was incredibly frustrated with how I was having to deal with best4balls chosen courier company to rectify this issue.
I contacted best4balls (again) and I gave them the opportunity to refund me the small next day delivery charge of £5.00 and resolve the issue with DPD directly or to risk an honest review of my experience online. I was told again that they would not refund me as it had gone through directly with DPD.

So here we are, one VERY frustrated customer who will never use best4balls again and all over a £5.00 delivery charge! A shame, as the golf balls that arrived in the battered boxes 6 days late were excellent and I would have more than likely used them again. Hopefully they learn from this and avoid putting future customers through the same experience.

18 May 2021
Unprompted review
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Reply from Best4balls

Hi Gareth
We apologise for the hassle that you have received from our courier DPD.

Your order was an express print, which was printed and shipped within the 24 hours, as specified on the website.
As you're aware we looked into the delivery problems for you. DPD did send you a one hour window slot and tried to deliver on the Friday. The driver will not always leave the parcel in a safe place, so it usually goes out for delivery the following day.

We understand that you then paid DPD directly for a Saturday service, but we do not have any details of this. They then failed to deliver on the Saturday.
As a gesture of goodwill we refunded all your shipping costs, and suggested that you also contact DPD for a refund for what you have paid to them. You confirmed that this payment has been disputed, so you should receive the refund for your DPD transaction.

Apologies again for the inconvenience.

Kind regards,
Lindsay

Rated 5 out of 5 stars

Excellent service

Excellent service! Rang Best4balls in a panic as needed printed tennis balls urgently, spoke to a lovely girl who confirmed they could process our order within two days. It arrived on time and printed logo looked brilliant - thank you!

10 May 2021
Unprompted review
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Reply from Best4balls

Thank you for taking the time to leave us a positive review. We are so pleased we were able to get your tennis balls printed and out to you so quickly and that you think the look great. We hope to work with you again in the future.

Rated 5 out of 5 stars

😃 Great product 👌

😃 Great product 👌
Great service 👏👍

22 April 2021
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Reply from Best4balls

Thank you for taking the time to leave us a positive review, we so pleased you are happy with your order.

Rated 5 out of 5 stars

Fantastic job, great product! Many thanks!

Our Titleist Pro V1 balls were delivered within a very tight deadline, and we are delighted with the quality of the Southern Tutors logo. It was very easy to organise.
Thank you for doing such a great job; we will definitely be reordering the same product again!

12 April 2021
Unprompted review
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Reply from Best4balls

Thank you for taking the time to leave us a positive review, we look forward to working with you in the future.

Rated 1 out of 5 stars

No choice

Ordered a towel but got sent a different one altogether. Wasn't giving the choice whether I wanted a different one, basically if they don't have what your looking for they sent another item to keep the sale. Please avoid this company.

11 January 2021
Unprompted review
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Reply from Best4balls

It appears that we have two Callaway towels in stock, and we shipped the newer version which is a different colour. Our Customer Services team have already been in contact by email and have offered to replace the towel with the correct colour.
We apologise for the error.

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