I signed up previously and was unable to access my plan! So I’m trying again to get the fasting plan. I live in an assisted living facility so the diet is next to impossible. I would appreciate help w... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I just opened and don’t really know how to use it. I’ve been working on it for over an hour so I’m very tired now I’m going to close my iPad and finish tomorrow because it’s very late late and I want... See more
Company replied
Spending money on weight loss isn't great. I just eant the three months and do not want anymore money taken from my credit card. I cannot afford the $30+ monthly payment. If yhis 3 months works, I wi... See more
Company replied
I realise the company has to make money, but during the nearly “free” trial, literally every ounce of additional info is propped with a money tag! Bit annoying for a trial period that I did pay €7 for... See more
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Company details
Written by the company
Best.me mobile app provides personalized wellness plans tailored to your unique goals, crafted by our certified nutritionists who consider every aspect of your lifestyle to help you achieve optimal well-being.
Contact info
United States
- feedback@best.me
- best.me
3.8
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Best.me
Bonjour Claire,
Merci infiniment pour votre excellent avis 5 étoiles ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec Best.me. 😊
Votre soutien nous est précieux et nous espérons que le programme continuera de vous accompagner dans votre quête de bien-être. 💚
— L'équipe Best.me
I didn't feel over- pressured to buy…
I didn't feel over- pressured to buy all the extra bells and whistles. I was informed of them, and could opt out. I want it to be easy to cancel after my 3 month Trial. If I do well, I will not cancel. Been through other programs that are not easy to cancel after the trail period.
20 July 2026
Reply from Best.me
Hello Carol,
Thank you for your thoughtful 5-star review! We're glad to hear that you felt comfortable exploring the optional features without feeling pressured. Our goal is to give customers the freedom to choose the tools that best fit their needs. 😊
We're also pleased to hear your thoughts about subscriptions. If you ever decide the program isn't right for you, cancellation can be completed through your account settings, and our support team is always happy to help if you need any assistance.
We hope the program delivers great results over the next three months, and we'd love to have you stay with us if it helps you achieve your goals! 💚
- Best.me Team
Clear description.
20 July 2026
Reply from Best.me
Hello Becki,
Thank you for your 5-star review! We're delighted to hear that you found the information clear and easy to understand. We strive to make every step of the journey as simple and accessible as possible. ☺️
We wish you continued success and hope you enjoy the program! 💚
- Best.me Team
Well I have just signed up which was…
Well I have just signed up which was straight forward. I will give you more feedback back after my first week.
20 July 2026
Reply from Best.me
Hello Jojo,
Thank you for choosing Best.me and for sharing your first impressions! We're glad to hear that the sign-up process was straightforward and easy to follow. 😊
We hope your first week with the program is a positive experience, and we look forward to hearing your thoughts as you continue your journey. If you ever have any questions, our team is always here to help. 💚
- Best.me Team
Excellent customer service.
20 July 2026
Reply from Best.me
Hello Joy,
Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our customer service. Providing timely, helpful, and friendly support is something we truly care about, and it's great to know our team made a positive impression. ☺️
We wish you all the best on your wellness journey! 💚
- Best.me Team
Reply from Best.me
Hello Patsy,
Thank you so much for your wonderful review! We're delighted to hear that you're able to watch the weight come off without feeling like you're starving yourself.
Our goal is to help build healthy, sustainable habits that fit into everyday life, and it's wonderful to know you're having such a positive experience. We wish you continued success on your wellness journey!💚
- Best.me Team
Reply from Best.me
Hello Adelia,
Thank you so much for your wonderful review! We're delighted to hear that you find Best.me helpful and that the meal plans are easy to follow.
Our goal is to create personalized plans that fit seamlessly into everyday life while supporting your wellness goals. We truly appreciate your feedback and wish you continued success on your journey!💚
- Best.me Team
The process signing up is great however ..
The process signing up is great. You though of coaches for it all. However individual pricing makes it to high a cost for some of us. Exercises I am currently doing Tai Ch. These two will help compliment each other in weight loss.
18 July 2026
Reply from Best.me
Hello Julie,
Thank you for your thoughtful review! We're so pleased to hear that you enjoyed the sign-up process and appreciated the variety of coaching options.
It's also wonderful to hear that you're already practicing Tai Chi. That's a great combination, and pairing it with the Best.me program can be an excellent way to support your wellness and weight-loss goals.
We also appreciate your comments about pricing. We'd like to clarify that any additional features or upgrades are completely optional and are not required to successfully use or benefit from the core Best.me program. Our goal is to provide value whether you choose the base program on its own or decide to add any optional extras.
Thank you again for your feedback, and we wish you every success on your journey!💚
- Best.me Team
Fast and easy
19 July 2026
Reply from Best.me
Hello Bridget,
Thank you for your wonderful review! We're delighted to hear that you found Best.me fast and easy to use.
Our goal is to make starting and following your wellness journey as simple and enjoyable as possible. We appreciate your support and wish you every success in reaching your goals!💚
- Best.me Team
Reply from Best.me
Hello Julie,
Thank you for your wonderful review! We're so glad to hear that you found the sign-up process easy and that you're excited to follow your personalized plan.
Your enthusiasm is a great start, and we're delighted to be part of your wellness journey. We wish you every success in reaching your goals, and we're here to support you every step of the way!💚
- Best.me Team
Thank you thank you thank you thank…
Thank you thank you thank you thank youthank you thank you
19 July 2026
Reply from Best.me
Hello Bambimyhre,
Thank you so much for your wonderful review! Your enthusiasm truly made our day. We're delighted to hear you're enjoying your experience with Best.me, and we appreciate you choosing us to be part of your wellness journey.
We wish you continued success and are here to support you every step of the way!💚
- Best.me Team
good 😌 nice i
19 July 2026
Reply from Best.me
Hello Arianna,
Thank you for your lovely review! We're so glad to hear that you're enjoying your experience with Best.me.
We truly appreciate your support and hope our program continues to help you on your wellness journey. We wish you every success in reaching your goals!💚
- Best.me Team
Reply from Best.me
Hello Magda,
Thank you for your wonderful review! We're delighted to hear that your experience with Best.me has been interesting and enjoyable so far.
We hope your personalized program continues to meet your expectations and supports you in reaching your wellness goals. We're excited to be part of your journey and wish you continued success!💚
- Best.me Team
Reply from Best.me
Hello Dia,
Thank you so much for your wonderful review! We're delighted to hear that you're enjoying Best.me and that your experience has been so positive.
Your support means a lot to us, and we wish you continued success on your wellness journey. We're always here if you need any assistance along the way!💚
- Best.me Team
Reply from Best.me
Hello Martina,
Thank you for your wonderful review! We're delighted to hear that everything is going well and that you're enjoying your experience with Best.me.
Your feedback means a lot to us. We wish you continued success on your wellness journey, and we're always here if you need any support along the way!💚
- Best.me Team
Reply from Best.me
Hello Dianna,
Thank you for your review! We completely understand that it's still early in your journey and that you haven't had enough time to fully evaluate the program yet.
We hope you'll have the opportunity to explore more of Best.me over the coming weeks, and we wish you every success on your wellness journey. If you ever have any questions, our team is always here to help.💚
- Best.me Team
User friendly
User friendly, but pricy. I know a lot about losing weight. I just need to know how to keep it off. We'll see.
18 July 2026
Reply from Best.me
Hello Jane,
Thank you for your thoughtful review! We're glad to hear that you've found Best.me user-friendly and appreciate you sharing your honest impressions.
Maintaining weight loss can often be just as challenging as losing it, and that's exactly why our program focuses on building sustainable habits through personalized nutrition, activity, and lifestyle guidance. We hope you'll find the tools and support helpful as you continue your journey.
We also appreciate your feedback about pricing. We'd like to mention that any additional features are completely optional and are not required to successfully use or benefit from the core Best.me program.
We wish you every success and look forward to supporting you along the way!💚
- Best.me Team
Reply from Best.me
Hello Olivia,
Thank you for your review! We're glad to hear that your first impression has been informative.
Since you're just getting started, we hope your personalized program continues to provide valuable guidance and supports you in reaching your wellness goals. We wish you the very best on your journey and look forward to hearing about your experience as you progress!💚
- Best.me Team
you give me hope
18 July 2026
Reply from Best.me
Hello Predrag,
Thank you so much for your wonderful review! Knowing that Best.me has given you hope truly means a lot to us.
We're honored to be part of your wellness journey and hope our personalized guidance continues to support and motivate you every step of the way. We wish you every success in reaching your goals!💚
- Best.me Team
Too many trick questions $$$$
Too many
Questions that mean you pay more when you answer yes because they already have your bank details
Be careful
18 July 2026
Reply from Best.me
Hello Debbie,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience left you feeling this way.
We'd like to clarify that any additional offers presented during the sign-up process are entirely optional and require a separate confirmation before any payment is processed. They are designed for customers who wish to enhance their experience, but they are not required to access or benefit from the core program.
We would like the opportunity to review your specific case and address any concerns you may have about the charges or your experience.
Our Customer Experience team has now contacted you directly to review your case and help resolve the situation. Please check your email (including your spam folder) for our message.
We want to make sure everything is handled correctly for you and are here to help. 💚
- Best.me Team
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