Delivery service is top notch. Product looks exactly same as original brand rolex. The quality is overall good, but the finishing could be a little bit better. I would definitely recommend this brand... See more
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Company details
Contact info
30 North Gould St 44004, 82801, Sheridan, United States
- +13073939699
- info@bersigarwatches.com
- bersigarwatches.com
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True to life expectations as product…
True to life expectations as product purchased is presented visually as advertised. The security of delivery is of utmost importance in which you excelled. Thank you.
Shipping
Shipping - Free shipping was exceptional, received watch within 3 days.
Quality - For the price the quality was exceptional.
Customer Service - Not so good. Thought I had a problem with the GMT and tried to contact the company and they never got back to. I felt like if this was a real problem I would have a hard time getting resolved.
Taxes and Duty fees scam
Buyer beware this POS company is running a scam by charging the taxes and duty fees back onto there customers through DHL . They advertise that there shipping is free but at the end of the day you can’t get ahold of anyone to solve this issue.
SCAMMERS
Scammers, they advertised the watch has a SUPER LUMINOVA on hands, but was just painted with some cheap paint, that does not glow in the dark...Also should have a Seiko movement, I don't believe so, after they lie about the SUPER LUMINOVA...
Avoid this company at all cost... Now the refuse to honor their 30 days return policy ...
The model is Bersigar Luxaura 1682x1
Quick service and great value
Quick service and great value ! I've perchased 2 watches so far, don't think they can be beaten on quality for the price.
Amazed at the quality and presentation…
Amazed at the quality and presentation of the watch.
I've purchased 6 Bursigar watches
I've purchased 6 Bursigar watches. Very attractive offerings with quality material.
I ordered a Luxury 1662 from Bersigar…
I ordered a Luxury 1662 from Bersigar watches and paid the fee of $171.00 on May 7, 2025 and on May 12th I received a message from DHL stating that I would have to pay a custom's fee of 225.31 or the product would be shipped back to the company. I knew nothing about such a fee when I purchased the watch so I called Bersigar - with no answer so I left a message. I suspected the note from DHL was a scam but I contacted them too. No change from them either except for a letter in German saying thanks for sending the information I suspected was a scam. Since then I have called Bersigar 3 times more with no response whatsoever. I have also emailed them 3 times and again no response. I have no watch and am out $171.00 for which I have requested a full refund. No response. I am beginning to think this entire company is a scam.
Bersigar Luxaura
Watch arrived today, and in general, I'm very happy with it.
Only problem is the latch on the bracelet. One side latches with a click, the other hasn't got that reassuring click, and will just spring open occasionally.
I ordered and paid on 4-28-25.i…
I ordered and paid on 4-28-25.i received an email notifying me that “Shop” would have my tracking info. When I checked delivery was scheduled on 5-6/5-7-25 though DHL and the watch was at the DHL Facility in Dubai. Yesterday (5-6-25) I was notified the watch was returned to the sender without explanation. This was a gift for someone that I was planing to deliver this Friday at his birthday party. This is unacceptable and I still don’t have a response from the company regarding how they are going to get me the watch by Friday. This is far from over. I am a journalist and will spread the story (blister them) on Friday, absent an acceptable solution.
Stunning watches amazing prices
Watch was gaining 3 minutes a day
Watch was gaining 3 minutes a day. No response from complaints. Then after a week the bracelet came apart. Still no reply from complaints
Shocking product no value poor quality
Since receiving the watch stops running…
Since receiving the watch stops running at 11:53 pm and when it gets reset in the morning runs without any problem until 11:53pm
I believe it's associated with the date change mechanism. If keeps doing this I will request service under warranty
AVOID Bersigar
Ordered a watch it came but the dial colour was completely off. Not what was advertised on the website or as described. I spent a couple of weeks on WhatsApp and calling the support numbers on the website, sometimes getting a response, other times being left for days. My questions were being avoided and they were starting conversations over by replying 'Hi' to my messages. Terrible customer service. I managed to finally get them to pick the watch up and ship it back. I waited a little over a week for a refund but they took £19 off me for shipping it back to them in Dubai. Even though the product wasn't as described. I am currently waiting on a reply as usual. AVOID THEM.
Update: refusing to give me back the £19. So no watch because it wasn't as described and now I'm down £19. AVOID these SCAMMERS.
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