I had some troubles placing my order, but the team was helpful solving my issues.
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See what reviewers are saying
Subscribed by mistake while being in a rush. Customer Support team handled my case quickly and professionally. Only comment is that I do not understand well how I subscribed as I was thinking to subs... See more
Violet has been very helpful in sorting out an issue that occurred whilst trying to purchase my first product . The system crashed before I had chance to read all of the terms and conditions re the 14... See more
I received a link supposedly from Screwfix asking me to complete a survey and then was told that I'd be receiving a ratchet set by post and I have to pay £3.95 postage. I did this and paid Beoutdo... See more
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Good service
I mistakenly subscribed and had to cancel the membership. Claire, responded promptly to my request for cancelation and refund and also said that she would help with a refund. I was very happy with the response and now am awaiting the refund.
Most important thing is exelant…
Most important thing is exelant customer service.
The agent Declan helped me get a full…
The agent Declan helped me get a full refund which I really appreciated
Jamal came back to me and promised me…
Jamal came back to me and promised me a refund. I greatly appreciate it and thank him for his service
I accidentally became a member
I accidentally became a member. I don't know how it happened. I was in completely different website and somehow jumped to this. Hopefully help center helping me to cancel my membership.
I have been scammed here almost R400…
I have been scammed here almost R400 and is gone here by using my card number,till I went to the bank to change bank card because they started by deducting R37 after 2 day R177 after 3 days R171 out of my account when I reach out for the help they requested R15 for helping me I have to put my card number for them to be able to scamm me more I'm not happy at all
Eric made my day
Eric made my day ! He is very honest person !!!💖❤️ He is full profesional !!!
Membership subscription cancellation
responds to queries promptly..awaiting for my concern to be acted upon soon...
Issue attended to by Emerald
Issue attended to by Emerald, Thank you Emerald - now awaiting finalization.
great feedback
contracted
Edith is helping me with my concerns and staying in touch if i need anything
Straight to the point with MAX's answer…
Straight to the point with MAX's answer with my concern. Clear explanation with no whatsoever excuses. Definitely needed customer services like this.
Agent was patient in dealing with me.
Agent was patient in dealing with me.
The beoutdoor support chat was friendly…
The beoutdoor support chat was friendly and explained everything to me promptly. Ella helped me with my questions and assisted me professionally. Thank you!
Customers services
I just want to say thanks for keeping your word , and all my money is paid back...
Eric and everyone that were involved to rectified this matter ...
BeoutdoorPro is the the Most Scammers i have ever Seen
BeoutdoorPro is the the Most Scammers i have ever Seen i entered to the website to buy a Product then i filled my address everything and i paid for the product through my credit card they deducted the Amount (Double) without any OTP from the Bank then i surprised they sent me Email that i just bought Gold Membership and gift card on the Website, Really. are u kidding me? Ten Minutes later i shocked that they withdraw same amount again I Contacted them directly via Email and Chat the response was like we don’t care and do whatever you want, Withdrawal on my Bank Account still today Morning till i harried to the Bank and made Complaint and Stopped my Debit Card, these people made me spent a Horrible day and Night yesterday and i have all proof the Payments they deducted and the Chat and emails between us and i need TrustPilot Team Contact me to give them all Proof about my Situation, they are a very big Scammers.
I dislike the unexplained or unexpected…
I dislike the unexplained or unexpected charges but I appreciate the fast reply and cooperative approach to the matter.
I didn't like how they reduced my money…
I didn't like how they reduced my money and in future let someone know every details before you deduct money
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