The navigation is clear. However, when I added specific products to my Wish List, they were incorrect, so I could not simply move products from my Wish List to My Cart -- I had to repeat the steps to... See more
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Company details
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Beneunder is a global specialty retailer offering high-quality, on-trend clothing, and accessories at affordable prices. We offer a selection of all-season items while remaining our values to the core. We take the simple steps of combining simple style, modern comfort, and renovated functions.
Contact info
14/F, Hanking Center, No. 9968 Shennan Avenue, Nanshan District, , 512000, Shenzhen, China
- +8613058539815
- marketing@beneunder.com
- beneunder.com
Hasn’t replied to negative reviews
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Website is easy and clear to…
Website is easy and clear to understand. The information of the product is useful and sufficient. The only missing information is how I pack it.
Got a pair of pants
You have many options which is great
You have many options which is great! But you should carry every style in black. There were styles I liked, but wanted them in black.
Missing order and lack of customer service response
It has been over two weeks, and I have yet to receive any updates on the shipping status or delivery. Despite multiple attempts to contact their customer service — including messages and emails from my Gmail account — I have received no response whatsoever.
This was a time-sensitive order, and I was especially looking forward to receiving the umbrella for an upcoming summer trip. Unfortunately, the lack of communication and failure to deliver the product has made this experience incredibly disappointing and has led me to seriously question the reliability of this brand.
I will be forced to escalate this issue through my payment provider and consider reporting the transaction as fraudulent.
Good product variety for both male and…
Good product variety for both male and female.
trouble finding which hats had a…
Had trouble determine which hats had a pony tail hole
I received an email about my 2000…
I received an email about my 2000 points expiring tonight , so I log in using my email but I was surprised there wasn't any points in my account.
Nevertheless, I still made a purchase as there was a 25% discount. Can you tell me how to apply my 2000 points which I see is worth $20.00. Or can you extend the validity date of the points ? As I just made a purchase and I may not need to buy soon
Like the pattern and material
Like the pattern and material, ok with the items received . But the shipping time is quite long if can adjust this point will be perfect.
Warning -they do not let you return
I bought a hat from the website and they have free shipping and a free term policy. I reached out for free return and they sent an automatic message said they will get back to me but they never did so I followed up. They said they will offer me partial refund ask me to keep the hat and I said it doesn’t really work out for me. Can you give me return label so I can get full refund. They went silent for a week I followed up. They said I’ll give you a return label in three days and then they went silent. I followed up again and they never responded email till today. I still have the hat and they never respond to my email again they just Rip you off. Do not buy anything from them.
I love the products and the prices
A simple and easy-to-navigate website
A simple and easy-to-navigate website. It would be great to showcase each model in various sizes, so customers can better visualise how the clothing might look on themselves. Including the model’s height and the size they are wearing is also helpful, as height often plays a key role in purchasing decisions.
Thank you.
Design n Colour choice
The design and style in colour draw me to get this sunglass in pink colour 💗
UI is easy to navigate
Based on the website, I find every product appealing, especially now that the weather is so humid and hot. Since I am into running, there are many products I am interested in trying, but I limited myself to four products for my first purchase. The UI is easy to navigate, including the payment method. I hope I am satisfied with the feel and look of my purchases when I receive them.
Wow masque uv léger excellent
Wow masque uv léger excellent
Mince confortable
I love Beneunder
I love Beneunder. Great range and good pricing. And the quality and workmanship is simply out of this world. Super fast shipping. Excellent customer service, response to email queries within a few hours. I am so glad I found this company and will keep ordering in the future
The delivery was considered fast and…
The delivery was considered fast and the sunglasses is really nice! It does fit my prescription glasses well. It is light weight and also foldable as described
I like that you have several options/…
I like that you have several options/ styles (:
I like beneunder’s stuff
I like beneunder’s stuff, almost everything has a good quality and well designed. I have bought many different things like clothes, hats and sunglasses, but nothing disappointed me, so I highly recommend this brand.
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