BendPak Reviews 374

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

BendPak is the best, Hands down. The level of service both sales and support is amazing. When I talked with the original sales rep, he was very imformative and non-pressure. He helped me make the... See more

Rated 5 out of 5 stars

I ordered a "Recertified JP45, Jack Platform", SKU 5215825-OB. Probably a customer return not for a defect, but for "changed my mind". Bendpak showed the item as being in stock. Well, it actually w... See more

Rated 5 out of 5 stars

Just ordered BendPak XPR-10AXLS, due in about 1 week, but wanted to say so far, working with Kat Ladosky, it has been going great. She always answered my questions immediately, and if she didn't have... See more

Rated 5 out of 5 stars

5 Star Service! I do my best to give my customers the best service. I know the assistance I receive from BendPak rolls down to my customers the same. I appreciate everything you do for us at AEI. Du... See more

Company replied

Company details

  1. Equipment Supplier
  2. Manufacturer

Written by the company

BendPak is a global leader in automotive service equipment, trusted by professionals and enthusiasts alike for over 50 years. Renowned for innovative lifts, shop equipment, and comprehensive garage solutions, BendPak delivers unmatched quality and reliability, designed specifically to boost productivity, efficiency, and safety. As part of our ongoing commitment to improvement, we consistently gather customer feedback to enhance our products and services, ensuring we're always evolving to meet and exceed customer expectations. Our extensive product line includes car lifts, tire changers, wheel balancers, air compressors, oil filter crushers, and other essential garage equipment. Whether you own a small workshop, manage a dealership, or run a large automotive service center, BendPak provides robust, versatile products designed to handle everything from routine maintenance to major repairs with ease. At BendPak, customer service isn't just a department-it's the cornerstone of our business. We're committed to providing personalized support, expert advice, and prompt solutions, ensuring every interaction exceeds expectations. Our knowledgeable team understands the unique challenges our customers face, offering tailored solutions and technical expertise to keep your equipment running smoothly. Your satisfaction drives our dedication to excellence, making BendPak the dependable partner your garage can count on, today and for years to come.


Contact info

4.1

Great

TrustScore 4 out of 5

374 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have been a bendpak customer for many…

I have been a bendpak customer for many years at varying levels and they have always come through with great products and outstanding customer service our SAM Jordan Garcia has been a great resource in communicating our needs to leadership .

thank you

7 April 2020
Unprompted review
Rated 4 out of 5 stars

Would have given you 5 stars but your…

Would have given you 5 stars but your website needs some work. The first time I tried to order there is a drop down box to choose a size between two. The drop down box would not allow me to choose the size I needed. I finally gave up. Tried again two weeks later. I was able to choose the correct size this time but the web site would not allow me to order unless I said ‘yes’ I have a forklift to unload the delivery. I was only ordering extensions that weigh about 10 lbs.

24 March 2020
Unprompted review
Rated 1 out of 5 stars

Put in a bind.

Please be advised that I placed this order on March 5, 2020 at 9:23 a.m. At 2:56 p.m., I received an e-mail stating that this item is back ordered and not expected until the end of March. Meanwhile, my credit card was charged for the amount of $ 790.00 on this date (March 5, 2020). On March 10, 2020, I requested an update and was advised that it was still delayed and would be shipped out as soon as it was received by your company.

I believe that if the item was not available then my credit card should have never been charged and contact should have been made with me to determine if the delay in shipment was acceptable.

13 March 2020
Unprompted review
Rated 5 out of 5 stars

I love my 2 post 10k lift

I love my 2 post 10k lift! I wish I would have bought it ten years ago but I did not have the ceiling height then! It gets used on average 3 times a day

12 March 2020
Unprompted review
Rated 1 out of 5 stars

It took 3 months to repair our brand…

It took 3 months to repair our brand new Ranger Parts washer that did not work from the day we received it. Extremely frustrating process with no offer of assistance other than "It will be repaired".

11 March 2020
Unprompted review
Rated 5 out of 5 stars

The product is great

The product is great, I ordered a custom color which is black to match another lift just like it and it took 8 months to get it. The company was kind enough to help with delivery due to the delay but other than the time it is perfect.

10 March 2020
Unprompted review
Rated 5 out of 5 stars

BendPak is a Leading Vehicle Lift…

BendPak is a Leading Vehicle Lift Manufacturer. BendPak is continually upgrading components, model types and any feature that will improve the overall operation and reliability of their product. This aims at innovation, quality and value. BendPak backing with the Best in Industry Warranty included with your standard purchase price to give you additional protection and comfort with your chosen investment. Network and Experience is another link in their supply chain that will allow you access to purchase items, locate parts and service such as warranty or annual service needs. Everything you want and need!

8 March 2020
Unprompted review

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