Bells Motor Group Reviews 1,774

“I had my Kia serviced and MOTd today and I couldn’t be more pleased with the experience. There were a few issues with the booking but from start to finish, the team were incredibly friendly and help... See more

Very happy with service provided by Jade at Bells during purchase of a new Picanto. Smooth process from initial enquiry to arranging a test drive, part exchange, ordering and then collecting vehicl... See more

Booked my Kia EV6 in for a diagnostic on the heating (after a few software upgrades couple weeks before) as it seems to turn off after a time. Couldn’t find an issue but Jo recommended booking back i... See more

First time Kia owners having just purchased a Kia Sportage 25 plate from Bells Kia Northamptonshire. The customer service has been excellent. We can highly recommend Ali who looked after us througho... See more

Just traded in our Kia Niro for a newer model. This was a very smooth transaction conducted by Neil Sidebottom. He explained everything very clearly and answered any questions in a confident manner. A... See more

My wife and I went to the Bell’s Volvo dealership at Bedford , their sales consultant Luke Ellis was so helpful, he explained thoroughly all of the questions I asked, and gave us time to make ou... See more

just purchased a Volvo V 90 4month old rang the company and spoke to a lady called Jasmine. She was very polite and courteous and very helpful. She explained all about the car left a deposit and did a... See more

Luke really looked after us throughout our whole experience of buying our Kia Sportage from him, and will be continuing to look after and support us in putting my personal plate on the new car once th... See more

Appalling is the only word that can be used to describe my experience with Bells. Having had my car serviced there I should now be covered by Volvo Assist however Bells never sent the details across a... See more

Had wifes car serviced. Seemed all ok, but on way home engine management light came on. Next day, I called Bells, and they suggested not to drive the car until diagnostics done. Asked "Can you com... See more

I recently bought a car from Bells Kia Bedford and had an excellent experience from start to finish. Mark, who helped me throughout, was a lovely chap, very friendly, professional, and extremely h... See more

What a seamless helpful customer service experience my husband and I had after dealing with Leigh from Kia Bells Northampton. We have just picked up a KIA Sportage and Leigh handled the transaction w... See more

Neil Siddebottom gave us an excellent service. We were looking for a new car since ours had given up on us and although we had an idea of what we wanted, we didn’t think it was achievable. Neil we... See more

Buying a new car is always stressful. Having visited several car dealerships we found that Bells was by far the best and most enjoyable experience we had and would highly recommend them. In particu... See more

We’ve just purchased our new KIA Sportage and the service has been outstanding from start to finish. From the moment we walked into the showroom to the moment we drove away, everything was seamless.... See more

I collected my new Kia Niro Hybrid today from Bells Kia Northampton. From my initial enquiry and during the process of deciding which car to buy Neil Sidebottom has been very approachable, informat... See more

Yesterday we collected our new Kia Sportage from Bells Kia Bedford. What can I say Luke Burdette looked after us from the beginning. What a lovely professional and friendly man he is. He made everythi... See more

We have just taken ownership of a Kia EV6 GT Line 2025. From the search process through to selection and purchase this has been a simple and professional process. Thanks to Luke Burdett for his suppo... See more

After a serious engine failure on my 4year old XC90 I was shocked to find that I needed a replacement engine. However, Lesley on sevice reception took control of the situation by providing a curtesy... See more

This was my first experience of buying a KIA car.All the staff at Bells Kia Bedford were polite & friendly. Mark was very professional, knowledgeable & helpful. He worked with me throughout the proces... See more

Luke made my car buying experience comfortable and stress free. There was no pressure. Luke was very knowledgeable and his relaxed approach me feel relaxed. My test drive was enjoyable and allowed m... See more

Neil, our sales advisor was very friendly and allowed plenty of time to look over various models without fuss. He didn’t try to sell extras, and added an extension to the warranty free of charge, adde... See more

Car went in for a service Never owned a Hybrid before and didn’t notice that the electric system was faulty 2019 xc90 recharge Informed Volvo of my thoughts after doing some digging online It see... See more

Excellent customer service We bought a used XC60 from here and the experience throughout was superb. Friendly, but not pushy, sale staff who gave advice, answered questions, and let us take our tim... See more

Visited bells in Bedford looking for a car Peter was very helpful and knowledgable any question I raised he answered. Took a test drive and bought a Volvo xc60 ultra look forward to driving it home wo... See more

My Kia Picanto had first service yesterday at the Northampton branch! On arrival, Jo Farren-Wilson checked it in. She was friendly and efficient and explained I would be called once the service had be... See more

Dealt with Luke and Andy at bells Kia in Bedford trading in our car for a Kia stonic. Very professional and helpful in dealing with us. Made it very stressfree and easy. Would definitely recommend usi... See more

Really positive experience. Helpful staff who guided us through the purchase process. We were kept up to date throughout the process and received our car 2 weeks earlier than expected. Neil was extrem... See more

My 36,000 service was completed ahead of time and the car was washed and cleaned thoroughly. Jo Farren-Wilson (Bells Kia Northampton) was very courteous and efficient and rang me, as promised to tel... See more

I bought my first Kia through the Bedford branch and dealt with Joe Salomons Hedges, who was polite, proactive and keen to help me navigate my way. In instances where Joe didn’t know the answer to my... See more

It was a pleasure purchasing a car from Neil & the Kia Team. So good in fact, I bought two. The first for my sister and the second for myself. We have very different needs and the staff at Bells Mot... See more

I would just like to say my experience today with Bells Volvo was incredible. After finding I had no locking wheel nut key, not only did they got me in the same day and sorted out my problem. I was... See more

Had a serviced and MOT carried out at Bells Motors Bedford yesterday and just wanted to say how pleased I was with the experience. In particular, I want to thank Mark Knight for ensuring that all went... See more

This is my fourth car I got through Bell’s Kia Northampton and always had a very good experience. Our sales advisor Neil guided me patiently and professionally through the process, explaining what nee... See more

I am one very happy customer. Ali assisted me in trading in my old sportage and with purchasing a new hybrid model providing me with a great deal and excellent customer service from start to finish. W... See more

Following a £659 service for my Sportage a mistake was made by the service department rendering driving of the car dangerous. Following a call from the manager I was assured that it was a priorit... See more

Came in December, was offered a price, still slightly out of my price range, but with some negotiation, it all went great, placed order and then had to wait till March! March arrived and arrrived and... See more

From the time of arrival to driving away in my car I brought this company was flawless The sales person (Peter) was absolutely fantastic nothing was to much trouble no rushing just making sure w... See more

Absolutely appalling service, booked car in for diagnostic due to management light came on, sat for 2.5 hours to be told that could not finish diagnosis and they would need to keep the car which left... See more

I have been with Bedford branch as a customer for many years, they have looked after me to the highest level possible. Last year sensibly I made the decision to go for a newer car on finance! Not some... See more

We have been absolutely delighted with the service we have received from Luke Burkett at the Kia showroom. From our initial inquiry to the demonstration of our new vehicle Luke has given nothing but e... See more

We have acquired two Sportage, and Ali has been instrumental in this process. He has provided comprehensive support, extending beyond the point of sale, and personally delivered the vehicles to our ho... See more

Whilst the staff always seem very polite sadly they do their best to deal with issues and complaints in a way that only benefits Volvo and not their customers. On numerous occasions I showed them pict... See more

Popped into Bells a few weeks ago to talk about the Kia EV3 on Motability and spoke to Tommy. He was very knowledgeable about both the car and the Motability scheme and gave us a couple of tes... See more

Lovely experience when buying my car 6 months ago - but since trying to sort out a fault with it you wouldn’t think this was the same company . The car is still under Volvo warrenty and has devel... See more

Cannot fault Ben's endless patience as we took a couple of weeks making up our minds. There was no pressure on us at all and it is to Ben's credit that he is so polite and calm, with great listening s... See more

Recently purchased an XV60 from Bells. Luke was really helpful in understanding what I wanted and finding me the right car. He was friendly, professional and very responsive to my many questions.

Collected my new car today from Bells Kia, Bedford. Aaron was so good in helping me with my car purchase, from the start and when I collected my car today, he has kept me updated on all information... See more

A huge thank you to Neil Sidebottom and his colleagues for selling me a wonderful Kia Niro Hybrid (my second one)! Neil has been helpful, professional and reliable. I look forward to dealing with Neil... See more

A big thank you to Neil Sidebottom for his knowledge,honesty and customer service throughout the purchase of my New Kia Sportage. I can highly recommend Bells and nothing has been too much trouble... See more

We have just purchased a new Volvo EX30 and are very pleased with the service we received from Emma. She was extremely knowledgeable, friendly and patient throughout the whole process. Very satisfie... See more

I contacted Kia on Bedford Road, Northampton in early 2025 regarding an issue with the lacquer peeling on my 69-plate (2019) Kia Sportage. Given the age and condition of the vehicle, I expecte... See more

Overall, not a bad experience. Would’ve been nice if my request for knowing if the sat-nav software was up to date wasn’t answered with a negative. I know it wasn’t a new car I was buying, but that... See more

Karen & I went back to Bells KIA in Northampton to investigate part exchange options for my KIA Niro, also purchased from Bells. We were greeted warmly by Ali Absalan as soon as we walked in and over... See more

Ali Reza Absalar is a super friendly salesman; not in the least bit pushy but really eager to help find the right car for us. The last time that we bought a KIA was over 25 years ago but we were won b... See more

Very strange experience- we liked the Kia car but we made a plan with our sales agent to get more information on the car from technicians before committing fully. The car hadn't undergone an... See more