I've received good quality goods from Bellroy, from sling bags to travel wallets, all of which have proved extremely useful when travelling either in the UK or around the Arctic Circle. Their leathe... See more
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We craft better ways to carry your everyday things. When you have the right things on hand, it becomes easier to adapt between work and life's adventures. From your morning commute to a tropical downpour, our products let you roam more freely.
Contact info
Australia
- support@bellroy.com
- bellroy.com
Replied to 100% of negative reviews
Typically replies within 1 week
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My favorite carry brand
I have several products from Bellroy, Venture backpack, 9L sling, 2.5L sling, pencil case, pouches. They’re all beautifully made. I had a tiny issue with the backpack, they immediately sent me a new one and let me keep the old one.
I ordered a backpack from Bellroy
I ordered a backpack from Bellroy. It arrived in a very crushed condition. I attempted to remedy that by packing it with soft contents but after a week it was unchanged. I wrote to Bellroy who apologised and sent a label for its return. They then credited the amount I paid less the postage cost. Considering the problem was theirs, I consider that expecting me to pay postage was totally unreasonable and will not deal with them again.

Reply from Bellroy
iPhone 17 Pro Leather Case - poor quality and doesn’t fit!
I bought a leather case for my new IPhone 17 pro and I’m really disappointed with the quality.
I have quite a few Bellroy products and usually swear by them - bags, wallet, sling bag, packing cubes etc. and they’re all great.
The phone case however is flimsy, feels plastic-y and is very slippery. Doesn’t feel like a quality product. It also doesn’t fit the phone properly, leaving the left hand side slightly loose.
It also seems quite tricky to return things- I’ve emailed customer services but there doesn’t seem to be a straightforward returns process. Though I’ve never had to return any of their products before!

Reply from Bellroy
Innovative design
Innovative design. Superior quality. Fast shipping.
I'm very disappointed with the mint…
I'm very disappointed with the mint green leather case. It looked like 10 years-old in a week, paint very quickly wore off without any extra harsh usage. In 3 months, leather is coming off the base of the case, and started ripping. It certainly didn't worth $50 - any $10 case would have been more durable and nicer looking.

Reply from Bellroy
New phone new Bellroy
Ordering online is simple and the product description and dimensions delivered were exactly as described and delivery was prompt. The quality was better than I could have hoped for and will protect the new phone for the future. My last Bellroy held its own for more the 7 years and was only upgraded for a phone of different dimensions.
One of the only brands I am loyal to
One of the only brands I am loyal to, and one of the only brands I will remain loyal to. All the products from them are seamless, sleek, high quality, and overall amazing. I wish it was a little cheaper, but thats the price you pay for quality.
Great range of products and fast…
Great range of products and fast delivery
I have many Bellroy products and love them all.
I have many Bellroy products, bought either direct from the online website or other stockists.
I find the quality of their products to be first class, even against other leading products from AER and Peak Design that I own. In fact, on a recent holiday to Italy, I chose to take my PackLite backpack over my more expensive AER City Pack Ultra due to its better versatility and weight.
Bellroy service is excellent and even though I live out in the country, their delivery is always timely and trackable.
I highly recommend Bellroy products and while I will always research and inspect, I have no doubt I will continue to return to Bellroy!
Great!
Fast delivery, Quality product- the material is far better than I expected. Value for money.
Top Quality Products and Service
Over the last few years I have amassed quite a collection of Bellroy products including Apple Watch bands, iPhone and Pixel cases, a sleeve for my MacBook, a tech backpack and a tech organizer. The quality is first rate and delivery has always been quick. I had to make a warranty claim for a watch band and it was handled to my complete satisfaction.
High Quality Products
I have purchased several Bellroy products over the years and seen the high quality and high standard of workmanship maintained - this is despite the company growing bigger. Very happy with my purchases.
Satisfied customer of Bellroy products
I have been using Bellroy for many years in outfitting my travel and personal needs.
Their products are both functional and well designed without compromising quality.
The purchase and shipping was also hassle free.
Keep up the good work BELLROY
Satisfied Customer
Troy
They sell great products and have a…
They sell great products and have a quick turnaround on shipping internationally
High quality products
High quality products. Thoughtful design. stylish carry. But comes at a cost - somewhat expensive.
Bellroy looks and feels good
I own a lot of Bellroy products, including wallets, key holders, rucksacks, duffels, and slings. I love this gear. I do shop around, but I always seem to come back to this brand. On a couple of occasions, I have had to contact customer service, and I haven't been too despondent, so that's pretty good too.
Would I come back - yeah
The quality of Bellroy items!!!
The quality of Bellroy items is fantastic! We own a duffle bag, backpack, sling bag, wallet and phone case and can recommend all of them. The shipping is so fast and the customer service is incredible. Will definitely be buying from Bellroy again.
Customer service was excellent when I…
Customer service was excellent when I needed to return an item.
Compact bag great size to carry
Nice bag have always had one but the key connection for my keys was the selling point keeps all in one place to grab when leaving…..
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