I have absolutely nothing to complain about. Ordering was easy, delivery abroad too the time it usually takes and the gods lives up to expectations.
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Review summary
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Order process was straight forward, and shoes arrived quickly. I ordered shoes for my wedding day, and they were beautiful and were exactly as pictured. The shoes feel well made and fit like a glove.... See more
The boots that I ordered arrived the next day in beautiful packaging. They were obviously packed with care. The boots themselves are gorgeous and of a high quality.
I could not be happier with the quality of shoes and the shipping times considering in another country. Their response time to my questions was prompt and I appreciate it. Thank you for the beautiful... See more
4.1
Great
607 reviews
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Guess it’s a bad experience since I’ve…
Guess it’s a bad experience since I’ve never received my order.
8 December 2023
Reply from Belledivino
The order wasn't collected and was returned to us. You were then refunded....
Fantastic thanks
4 December 2023
Excellent service in every way
Excellent service as usual and I was able to buy the identical new pair to replace my old favourites which were no longer available on the actual Ruby Shoo site. Delivery was amazingly quick. What’s not to love?
7 December 2023
Fast delivery really good value
Fast delivery really good value. And a perfect shoe and bag
4 December 2023
Ordered a size 7
Ordered a size 7, box came with a pair of size 8’s inside. Had to email, message etc, phoned but no answer. However Deb did respond and refund was issued but communication was slow and after waiting a week for the replacement size 7’s I was informed there was miscommunication with the warehouse and replacement was not sent! Complete waste of 2weeks, back to the drawing board to look for another pair of shoes somewhere else!!
1 December 2023
Reply from Belledivino
So sorry for the confusion with this order. It was a genuine mistake
Still haven't received my parcel
8 December 2023
Reply from Belledivino
I see that this item was then received by you on the next day, the 16th, as per the tracking information RF660316162GB
Shoe strap
Nice design, more beautiful than the picture shown. However, the shoe strap is too short, it almost didn’t go round my ankle, didn’t realise this until the day I needed it otherwise I would have returned it.
6 December 2023
Everything is excellent!
Your clothes are beautiful. Their prices are reasonable. I want to be your customer.
10 November 2023
My wife is really pleased with these…
My wife is really pleased with these unique boots but delivery wad slow.
4 December 2023
I have an issue with my purchase
I have an issue with my purchase. I’ve sent emails and texts, but received no response. The post office returned the item, and no one has contacted me yet.
12 November 2023
Reply from Belledivino
The address was undeliverable and you have been refunded
Fabulous colours, quality garment
Speedy service, excellent quality garment at a very reasonable price
3 November 2023
Really easy to order
Really easy to order, love that matching items are offered together.
Order arrived in good time
30 October 2023
I have not received my shoes yet
I have not received my shoes yet ! Been unable to get any info on them about expected delivery !!
27 October 2023
Gorgeous ‘Shoo’s’
Looovvve Love this design but wish they came in 1/2 sizes, as the size 7 I purchased were quite tight but may have been more comfortable if they had memory foam like some of the other designs. I think a size 8 (had they been available) may have been too loose. I paid for next day delivery, so came when expected.
26 October 2023
Easy to use website
Easy to use website. Love my jacket and arrived in record time. Thank you
13 October 2023
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